This property has sub-standard amenities in the room. No shampoo, no glasses, no botteled water in the room, no coffe maker. If you are lucky, you can have botteled water at the reception desk at night. There is no one at the reception between 8 pm and 8 am. City parking is 900m away. The parking that the hotel offers closes at 6pm, which is inconvenient if you want to drive around Tuscany. However, staff is polite when you can find them. For the soundproof they offer you earplugs, I guess it's telling you all you need to know about the quietness.