10/10 Excepcional
31 de marzo de 2025
Our last stop in Thailand after stops in the north, Bangkok and Krabi and the Four Seasons was just what we needed to relax and recoup for a few days. Our first time to Koh Samui and the Four Seasons was so tranquil and serene and a nice break away from the crowds on the rest of Koh Samui, an island unto itself.
The villa and resort were everything you could want to unwind for a few days. Stayed at several other 5 star hotels and resorts during our trip, but this was by far our favorite and if we ever return to Thailand would definitely stay again.
Couple of minor disappointments. Booked the room about a week prior to our stay because our schedule was fluid, but we did not receive any communications from the Four Seasons until a few days prior to arrival and because we were traveling, we did not get to respond to their email on time to advise that we were staying as part of our 25th wedding anniversary trip. Also missed the email advising to download the resort app, so we could make dinner and massage reservations for the first evening. Lastly, on our last day, we had an evening flight from Koh Samui, and we asked to have a late check out by one extra hour. We were politely told the best they could do was half an hour. Understand they need to prepare the villa for the next guest, but felt like this was not a huge ask.
The staff was friendly and amazing. My wife had a beachside massage and got bit by something on her face, but she was checked on repeatedly by staff
Scott
Scott, viaje de 2 noches
Opinión verificada de un huésped de Hoteles.com
