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Murano Resort Marrakech

4.0 star property
Marrakech hotel with outdoor pool and restaurant

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Photo gallery for Murano Resort Marrakech

Deluxe Triple Room | Balcony
Meeting facility
Outdoor pool
Front of property
Deluxe Triple Room | View from room

Reviews

7.8 out of 10
Good
Nestled in Palmeraie, Murano Resort Marrakech offers an upscale retreat with a free manager's reception and coffee shop. Unwind in the garden or by the outdoor pool, indulge in a spa treatment, and enjoy WiFi throughout your stay.

Popular amenities

  • Airport transfer
  • Bar
  • Non-smoking
  • Pool
  • 24/7 front desk
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • 24-hour room service
  • Coffee shop/cafe
  • Babysitting
  • Meeting rooms
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning

Feel at home (6)

  • Babysitting (surcharge)
  • Playground on site
  • Rollaway/extra beds
  • Private bathroom
  • Separate bedroom
  • Television

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room

Standard Room | 1 bedroom, free minibar, in-room safe, soundproofing

Standard Room

Highlights

Soundproofed
Air conditioning
Free minibar items
LCD TV
Separate bedroom
Shower/tub combination
Hair dryer
Bathrobes
  • 25.0 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Triple Room

Deluxe Triple Room | 1 bedroom, free minibar, in-room safe, soundproofing

Deluxe Triple Room

Highlights

Soundproofed
Fireplace
Air conditioning
Free cribs/infant beds
Free minibar items
LCD TV
Separate bedroom
Shower/tub combination
  • 60.0 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Superior Room | 1 bedroom, free minibar, in-room safe, soundproofing

Superior Room

Highlights

Soundproofed
Fireplace
Air conditioning
Free cribs/infant beds
Free minibar items
LCD TV
Separate bedroom
Shower/tub combination
  • 52 sq m
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
Douar Abiad La Palmeraie, Marrakech, 40000

What's nearby

  • Marrakech Museum - 9 min drive - 6.4 km
  • Marrakech Plaza - 10 min drive - 7.5 km
  • Majorelle Garden - 10 min drive - 7.3 km
  • Le Jardin Secret - 11 min drive - 7.4 km
  • Jemaa el-Fnaa - 12 min drive - 8.5 km

Getting around

  • Menara Airport (RAK) - 33 min drive
  • Marrakech Central Station - 24 min drive
  • Sidi Bou Othmane Station - 28 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Oasis Café Tafernaout - ‬10 min drive
  • ‪Station Service Al Baraka - ‬10 min drive
  • ‪Bruschetta - ‬9 min drive
  • ‪Al Baraka - ‬8 min drive
  • ‪Palais Soleiman - ‬8 min drive

About this property

Murano Resort Marrakech

At Murano Resort Marrakech, you'll be within a 10-minute drive of Marrakech Plaza and Majorelle Garden. Guests indulge in massages, then grab a bite to eat at the coffee shop/cafe. An outdoor pool, a bar/lounge, and a snack bar/deli are other highlights.

Languages

Arabic, English, French, German

At a glance

DONE

Hotel size

    • 24 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: 11:30 PM
    • Late check-in subject to availability
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • Babysitting*
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
DONE

Transfers

    • Airport shuttle (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast each morning (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Free reception
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Playground
  • Babysitting (surcharge)

What to do

  • Bicycle rentals nearby

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fireplace in lobby
  • An outdoor pool

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • 42-inch LCD TV

Home comfort

  • Air conditioning
  • Free stocked minibar
  • Coffee/tea maker
  • Bathrobes and slippers

Sleep well

  • Soundproofed rooms
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Refundable deposits

  • Cash deposit: MAD 500 per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: MAD 19.80 per person, per night. This tax does not apply to children under 12 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MAD 140 for adults and MAD 100 for children
  • Airport shuttle service is offered for an extra charge of MAD 150 per room (one-way)

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for MAD 700 per night

Policies

This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a security system, and a first aid kit on site.
This property accepts credit cards.
Credit cards accepted: Visa, Mastercard, Barclaycard

Also known as

Murano Marrakech
Murano Resort
Murano Resort Marrakech
Murano Hotel Marrakech
Murano Resort Marrakech Hotel Marrakech
Murano Resort Marrakech Hotel
Murano Resort Marrakech Marrakech
Murano Resort Marrakech Hotel Marrakech

Frequently asked questions

Does Murano Resort Marrakech offer free cancellation for a full refund?

Yes, Murano Resort Marrakech does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Murano Resort Marrakech?

Yes, there's an outdoor pool.

Are pets allowed at Murano Resort Marrakech?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Murano Resort Marrakech?

Yes, there's free self parking.

Is airport shuttle service offered by Murano Resort Marrakech?

Yes, an airport shuttle is available. The charge is MAD 150 per room one-way.

What are the check-in and check-out times at Murano Resort Marrakech?

Check-in start time: 2 PM; Check-in end time: 11:30 PM. Check-out time is noon.

Is there an onsite casino at Murano Resort Marrakech?

No, this hotel doesn't have a casino, but Le Grand Casino de La Mamounia (11-min drive) and Casino de Marrakech (11-min drive) are both nearby.

What is there to do at Murano Resort Marrakech and nearby?

Have fun during the warmer months with activities nearby such as cycling. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a picnic area and a garden.

Are there restaurants at or near Murano Resort Marrakech?

Yes, there's an onsite restaurant.

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Murano Resort Marrakech Reviews

Reviews

7.8

Good

7.8/10

Cleanliness

7.6/10

Staff & service

3.0/10

Amenities

7.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Bon sejour !!

Tres bon sejour a l'hotel Murano où le personnel etait à nos petits soins et la chambre etait tres propre. On entend un peu de bruit mais ce n'est pas genant. Les diverses piscines et le jardin rendent le cadre tres agreable. Je recommande
Coralie, 9-night trip

10/10 Exceptional

Sidi, 2-night trip

2/10 Poor

Refuser de nous accueillir pour motif discriminatoire.
1-night trip

8/10 Very good

piscine principale en maintenance non precisé

Il aurait était intéressant de mentionner que la piscine principale (celle qui nous avait décidé à réserver dans cet établissement plutôt qu’un autre) était en rénovation/nettoyage ! Nous aurions opté pour un autre hôtel. Le personnel charmant a cependant rattrapé cet inconvénient
SPITZ, 1-night trip

10/10 Exceptional

2-night trip

10/10 Exceptional

Amazingly the best choice of stay in Marrakech..

It was an amazing stay.. I’m definitely doing it again with my family.
Babafemi, 2-night trip

8/10 Very good

Très belle hôtel chambre très propre personnel de très souriant et serviable cependant certains équipements comme la télévision ou encore le frigo ne fonctionne pas malgré notre relance auprès de la réception. Et enfin très déçu des taxes imaginaire de chambre de près de 90€ par nuit et un petit déjeuner à payer alors que l’on nous dit à l’arrive Que le petit déjeuner n’est pas accessible.
6-night trip

10/10 Exceptional

excellent hôtel, un véritable havre de paix, un personnel au petit soin, tout est parfait
3-night trip

8/10 Very good

Anne, 4-night trip

4/10 Fair

Murano a améliorer

Un hôtel à fort potentiel qui malheureusement n’est pas à la hauteur des standards de service exigés. Une remise en état des lieux est plus que nécessaire ainsi qu’une formation du staff obligatoire. Chambre spacieuse mais deco vieillissante. Espace extérieur agréable. Point positif la faible fréquentation de l’hôtel qui permet de disposer des piscines seul. Directrice à l’écoute mais staff inexistant.
7-night trip

6/10 Good

Hôtel agréable en couple ou en famille. Tranquillité absolue et personnel discret. Qualité du petit déjeuner à revoir.
4-night trip

10/10 Exceptional

Sofiabousseva, 2-night trip

6/10 Good

nice hotel shambles of a city

never again ! twice now and I would stay in the bottom of my garden rather than go back , one of the most difficult and shambolic places there is on this earth.
Jason, 5-night trip

4/10 Fair

Ruhig gelegen im Palmenhain

Es war erholsam nach dem Trubel der Stadt im Murano Resort sich aufzuhalten. Das Team war zuvorkommend und freundlich mit einer Ausnahme.
Bruno, 12-night trip

2/10 Poor

Don’t go!!!!

Hotel vetuste, nous avons été logé en chambre 411 où des notre arrivée, les premiers problèmes ont commencé à surgir: - Chasse des toilettes ne marche pas, - Literie vieillisante et lit très petit, - Cables électriques apparants, - Serviettes de bain insuffisantes, Mais surtout nous avons du passer une nuit blanche a cause d’une clim centrale très bruyante et dont le ventilateur fonctionnait toute la nuit et générait le bruit d’un vrai hangar industriel, pourtant ni moi ni mon épouse n’avons le sommeil léger. Nous avons demandé à être relogé, ce qui a été refusé, demandé a parler a quelqu’un de la direction, qui n’a pas souhaité ns recevoir. On nous à meme dit que c’était un jour férié et que la direction n’était pas joignable. Au bout de la 2e nuit et sans résoudre le problème, la seule solution proposée à 20H par la réception était de quitter l’hotel et de faire une réclamation a Expedia. Quel dommage d’en venir a un niveau d’accueil aussi bat et surtout irresponsable de mettre en vente des chambres d’un equipment tellement vétuste. Je ne reviendrai jamais !!!
Zakaria, 2-night trip
This review was submitted before 2018 and has not been verified.

6/10 Good

Il faut réagir très vite sinon la descente va être fatal
4-night trip
This review was submitted before 2018 and has not been verified.

10/10 Exceptional

PERFECT HOTEL

Ik heb volop genoten van mijn verblijf in het Murano Resort. Ze waren heel erg vriendelijke service en klantgericht. ik zelf beheerst de Franse taal niet maar er was altijd wel iemand die mij in het Engels kon assisteren. Ze werken samen met een private/taxi bedrijf die voor goedkoop je overal naartoe brengen. Ik zou Murano Resort aan iedereen aanbevelen. Ze waren begripvol en geduldig.
Lady-Gifty, 7-night trip
This review was submitted before 2018 and has not been verified.

4/10 Fair

Precioso entorno, pero la habitación deja que desear. No hay mesilllas de noche. Muy poca luz. Baño muy pequeño, habitación rara con la cama nada más entrar. El personal muy agradable. El hotel necesita una reforma urgente. Los accesos imposibles. Un camino de tierra muy bacheado. Sin señalizar. Imposible de encontrar si GPS. Muy lejos de la,ciudad. Necesitas coche para todo.
2-night trip
This review was submitted before 2018 and has not been verified.

2/10 Poor

Cet Hôtel est pourri la chambre très sale et Avec une odeur insoutenable je ne suis meme pas resté une nuit meme pas de TV française .acceuil affreux .cet Hôtel devrait être fermé pour insalubrité
Pascal, 11-night trip
This review was submitted before 2018 and has not been verified.

8/10 Very good

Resort in beautiful setting

I wanted a few days in the sun - and got exactly that. The hotel is in the Palmeraie (huge palm grove) outside Marrakech itself. A shuttle can be ordered easily from the hotel. The food in the hotel was very good and the breakfasts were excellent. I'm happy to recommend the Murano Resort.
John, 5-night trip
This review was submitted before 2018 and has not been verified.

8/10 Very good

Accueillant et personnel agréable

Hotel situé dans la Palmeraie, un peu en retrait du centre donc voiture de location obligatoire pour toute sortie extérieur. Pas beaucoup de monde en cette période, tant mieux, nous avons pu apprécier en journée le silence, la beauté du cadre, des très beaux jardins et la gentillesse du personnel de la piscine. Nous avons été loge tout au bout de l'hôtel dans des chambres sans grand luxe mais mignonnette, bonne literie, propre avec nécessaire de toilette inclus, malheureusement des chiens ont aboyés toutes les nuits ne nous laissant dormir et mettant nos nerfs à rude épreuve. Nous l'avons signalé à la réception qui nous à informé être au courant mais ce ou ces chiens étant extérieur à l'hôtel... Malika, adorable réceptionniste, en bonne professionnel nous a offert le petit déjeune en compensation.
Sergio, 2-night trip
This review was submitted before 2018 and has not been verified.

8/10 Very good

Séjour agréable. Hotel nécessitant un peu de rénovation.
Christine, 3-night trip
This review was submitted before 2018 and has not been verified.

8/10 Very good

Idéal pour couple à la recherche d'intimité!

Situer au milieu de la palmeraie, Hôtel agréable endroit paisible idéal pour se reposer au calme et se ressourcer.. très bon service !
Marwane, 1-night trip
This review was submitted before 2018 and has not been verified.

6/10 Good

This review was submitted before 2018 and has not been verified.

4/10 Fair

NUIT DU 17 au 18 JUILLET

salle de bain trop petite . très mal éclairée petits déjeuners pas très copieux