City Comfort Hotel Hamburg Hauptbahnhof

Family-friendly hotel within easy reach of Miniatur Wunderland

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Photo gallery for City Comfort Hotel Hamburg Hauptbahnhof

Premium bedding, Select Comfort beds, individually furnished
Reception
Front of property
Front of property
Comfort Quadruple Room | Exterior

Reviews

3.8 out of 10
City Comfort Hotel Hamburg Hauptbahnhof puts you just a 5-minute drive from Hamburg City Hall and Miniatur Wunderland. Other features include a fitness center and a garden. The property is just a short walk to public transportation: Lohmuhlenstrasse U-Bahn is 3 minutes and Berliner Tor Station is 8 minutes.

Popular amenities

  • Gym
  • Parking available
  • Laundry facilities
  • Pet friendly
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Fitness center
  • Self parking
  • In-room childcare
  • Garden
  • Free grocery shopping service
  • Front-desk safe
  • ATM/banking services
  • Vending machine
  • Refrigerator in a common area
  • Self-serve laundry
  • Hair salon

For families (6)

  • Babysitting (surcharge)
  • Playground on site
  • Television
  • Garden
  • Daily housekeeping
  • Laundry facilities

Room options

Available filters for rooms
Showing 3 of 3 rooms

Comfort Quadruple Room

Highlights

Soundproofed
Individually furnished
Heating
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Select Comfort bed
Bidet
  • 22 sq m
  • Sleeps 5
  • 1 King Bed and 1 Large Twin Bunk Bed

Comfort Triple Room

Highlights

Soundproofed
Individually furnished
Heating
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Select Comfort bed
Bidet
  • 18 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Bed

Comfort Double Room

Highlights

Soundproofed
Individually furnished
Heating
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Select Comfort bed
Bidet
  • 16 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

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About the neighborhood

Map
Steindamm 79, Hamburg, 20099

What's nearby

  • Hamburg City Hall - 3 min drive - 2.4 km
  • Miniatur Wunderland - 4 min drive - 3.0 km
  • Elbe Philharmonic Hall - 4 min drive - 3.1 km
  • Hamburg Cruise Center - 5 min drive - 3.0 km
  • Reeperbahn - 6 min drive - 4.4 km

Getting around

  • Hamburg Airport (HAM) - 31 min drive
  • Lübeck (LBC) - 58 min drive
  • Hamburg Central Station - 11 min walk
  • Hamburg (ZMB-Hamburg Central Train Station) - 11 min walk
  • Hamburg Dammtor Station - 28 min walk
  • Lohmuhlenstrasse U-Bahn - 3 min walk
  • Berliner Tor Station - 8 min walk
  • South Central U-Bahn - 10 min walk

Restaurants

  • ‪Öz Urfa Kebap Haus - ‬3 min walk
  • ‪Slut Club - ‬3 min walk
  • ‪Traumzeit - ‬6 min walk
  • ‪XIV Heilige - ‬5 min walk
  • ‪Pars Restaurant Hamburg - ‬1 min walk

About this property

City Comfort Hotel Hamburg Hauptbahnhof

City Comfort Hotel Hamburg Hauptbahnhof puts you just a 5-minute drive from Hamburg City Hall and Miniatur Wunderland. Other features include a fitness center and a garden. The property is just a short walk to public transportation: Lohmuhlenstrasse U-Bahn is 3 minutes and Berliner Tor Station is 8 minutes.

Languages

English, Farsi, German

At a glance

DONE

Hotel size

    • 19 rooms
DONE

Arriving/Leaving

    • Check-in time starts at 3:00 PM
    • Contactless check-in available
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • The front desk is open daily from 9:00 AM - 10:00 PM
    • Front desk staffed during limited hours
    • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
    • Supervised childcare*
DONE

Pets

    • Pets allowed*
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms (speed: 50+ Mbps)
LOCAL_PARKING

Parking

    • Onsite self parking (EUR 20 per day)
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Shared refrigerator

Traveling with children

  • Playground
  • Supervised childcare (surcharge)
  • Stair gate

What to do

  • Shopping

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Laundry facilities
  • Free grocery shopping service
  • Hair salon
  • Luggage storage
  • Wedding services
  • Bicycle rentals

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Fitness center
  • Shopping mall on site

Accessibility

  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • No elevator (single level property)
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Heating
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Soundproofed rooms
  • Premium bedding
  • Select Comfort mattress

What to enjoy

  • In-room massage
  • Individually furnished

Freshen up

  • Deep soaking bathtub
  • Bidet
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Free WiFi (speed of 50+ Mbps)
  • Electrical adapters/chargers

More

  • Daily housekeeping
  • Local maps
  • Restaurant dining guide

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 7.20 per person, per night

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge
  • Rollaway beds are available for EUR 45 per night

Pets

  • Service animals exempt from fees
  • Pet deposit: EUR 25 per stay
  • Pets are allowed for an extra charge of EUR 25 per pet, per stay

Parking

  • Self parking costs EUR 20 per day

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.
Property Registration Number 01148571

Also known as

City Comfort Hotel Hamburg Hauptbahnhof Hotel
City Comfort Hotel Hamburg Hauptbahnhof Hamburg
City Comfort Hotel Hamburg Hauptbahnhof Hotel Hamburg

Frequently asked questions

Does City Comfort Hotel Hamburg Hauptbahnhof offer free cancellation for a full refund?

Yes, City Comfort Hotel Hamburg Hauptbahnhof does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at City Comfort Hotel Hamburg Hauptbahnhof?

Yes, pets are welcome. There's a charge of EUR 25 per pet, per stay, and there's also a deposit of EUR 25 per stay. Service animals are exempt from fees.

Is parking offered on site at City Comfort Hotel Hamburg Hauptbahnhof?

Yes. Self parking costs EUR 20 per day.

What are the check-in and check-out times at City Comfort Hotel Hamburg Hauptbahnhof?

You can check in starting at 3:00 PM. Check-out time is 11:00 AM. Express check-in and check-out and contactless check-in and check-out are available.

Is there an onsite casino at City Comfort Hotel Hamburg Hauptbahnhof?

No, this hotel doesn't have a casino, but Casino Esplanade (3-min drive) and Casino Reeperbahn (6-min drive) are both nearby.

What is there to do at City Comfort Hotel Hamburg Hauptbahnhof and nearby?

City Comfort Hotel Hamburg Hauptbahnhof has a fitness center and a picnic area, as well as a garden.

Does City Comfort Hotel Hamburg Hauptbahnhof have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

What's the area around City Comfort Hotel Hamburg Hauptbahnhof like?

City Comfort Hotel Hamburg Hauptbahnhof is in Hamburg-Mitte, a short 3-minute walk from Lohmuhlenstrasse U-Bahn and 12 minutes' walk from Moenckebergstrasse.

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City Comfort Hotel Hamburg Hauptbahnhof Reviews

Reviews

3.8

4.2/10

Cleanliness

4.8/10

Staff & service

2.8/10

Amenities

3.4/10

Property conditions & facilities

3.6/10

Eco-friendliness

Reviews

6/10 Good

It is ok. Just the location is not the best in Hamburg. Very hard to find a parking spot Room was clean, bathroom very small
Hanne, 1-night trip

2/10 Poor

Not to be recommended

Felt unsafe, dirty socks under the counter in the entrance of the room. Noises of people dealing (and enjoying) drugs in room across the hall. Clearly prostitution services in the street outside the hotel. Not to be recommended for anyone, ever 😳
Gunhild, 1-night trip

2/10 Poor

Habe schon geantwortet über die App! Aber niemand von Hotels.com scheint das zu interessieren! Es gibt dieses Hotel so nicht mehr. Ich hatte aber dafür bezahlt!
Jürg, 1-night trip

2/10 Poor

Ulla, 1-night trip

8/10 Very good

Tina Kam, 2-night trip

2/10 Poor

Ikke godt

Stedet levede slet ikke op til de billeder der er på hjemmesiden. Panelerne for enden af sengen var revet i stykker og var tapet sammen. Natlampen var holdt sammen af tape og virkede ikke. Gulvbrædderne nåede ikke ud til væggen, og stedet var generelt beskidt. Jeg kommer helt sikkert til at vælge et andet sted næste gang turen går til Hamborg.
Panel for enden af den ene seng. Tapet sammen.
Natlampen der er holdt sammen af tape
Panel for enden af den anden seng. Tapet sammen.
Gulvet
Søren, 2-night trip

2/10 Poor

Ikke godt

Stedet levede slet ikke op til de billeder der er på hjemmesiden. Panelerne for enden af sengen var flænset eller revet i stykker og var tapet sammen. Natlampen var holdt sammen af tape or virkede ikke. Gulvbrædderne nåede ikke ud til væggen, og stedet var generelt beskidt. Jeg kommer helt sikkert til at vælge et andet sted næste gang turen går til Hamborg.
Panel for enden af den ene seng. Tapet sammen.
Natlampen der er holdt sammen af tape
Panel for enden af den anden seng. Tapet sammen.
Gulvet
Søren, 2-night trip

2/10 Poor

Katastrophe

An mehreren Stellen gerissenes Kopfteil vom Bett mit Isolierbaband notdürftig geflickt. Ferseher funktionierte nicht und war aus der Wand gerissen. Die Lampen waren nur teilweise mit Leuchtmitteln versehen. Im Bad fehlte die Lampe über dem Minniwaschbecken, so dass nur die Kabel aus der Wand ragten. Die Tapeten waren nicht das einzige, was verschmutzt war. Bei einem Preis von 135€/Nacht war damit nicht unbedingt zu rechnen. Positiv war einzig der freundliche Empfang beim einchecken. Nicht zu empfehlen.
Jürgen, 1-night trip

2/10 Poor

Joachim, 1-night trip

2/10 Poor

Schrecklich

Verrauchte Zimmer ! Kein Licht im Schlafzimmer nur im Flur u Bad ! Matratze war ok
Wolfgang, 1-night trip

2/10 Poor

Für laute gäste kann niemand was. Aber das keiner da ist und sich kümmert. Renovierungen würden unsachgemäß ausgeführt. Parkett nur ums Bett neu verlegt und drunter den alten schmutzigen Teppich liegen lassen. Klebeband überall dran gelassen. Usw. Spiegel im Bad gerissen ,lüftung defekt. Kühlschrank im Zimmer verschimmelt. Kein WLAN vorhanden trotz ankündigung. Alles sehr hellhörig jede klospülung hat man gehört jedes Schlüssel schließen. Und ein pärchen was sich gestritten hat mitten in der Nacht und der Inhaber sagt am Telefon Versuche die mal anzurufen. Inhaber am ersten Tag mit schmutziger Jogginghose an der Rezeption. Wenn wir nicht im voraus gezahlt hätten wir spätestens auf dem Zimmer angekommen wieder abgereist. Schlechteste Hotel was wir bisher in Hamburg hatten.
Ilonka, 1-night trip

4/10 Fair

Gut gelegen, direkt an U- Bahnstation, sehr nah am Zentrum Vorhänge zerissen, Bad unbeheizt
Andrea, 2-night trip

6/10 Good

Sehr einfaches Zimmer. Kein Zimmer Service. Vormittags ist niemand verfügbar, Nachmittags auf mehrfache Nachfrage. In Summe kann man hier nahe am Bhf schlafen, aber auch nicht mehr.
Gerson, 2-night trip

2/10 Poor

Tengo una queja y éxijo un rembolso, cuando agendé mi reservación, la hice para el día 4 y 5 de octubre, la aplicación la género para el 14 y 15 de octubre y cuando intenté hacer la aclaración no me permitieron realizarlo, levanté tickets en el módulo de ayuda y al final no me resolvieron de l error de su plataforma y peor aún, me cobraron un servicio que no utilicé. Quiero mi rembolso. digitalhomo0@gmail.com
Rodrigo, 1-night trip

4/10 Fair

Abenteuerreicher Aufenthalt. Personal war freundlich und immer bemüht. Wir haben jedoch aus der Zeit gelernt lieber etwas mehr für eine Unterkunft zu zahlen um sich wirklich wohl zu fühlen.
Carla, 2-night trip

10/10 Exceptional

Malte, 1-night trip

2/10 Poor

Nur das Bett wsr gut, der Rest furchtbar
Dorel und Barbara, 1-night trip

2/10 Poor

Als ich ankam, war mein Zimmer nicht frei und sie hatten keine freie Zimmer. Als ich wartete verliess ein Gast das Hotel mit den Worten „es ist mir zu dreckig und zu laut“. Der Rezeptionist nahm den Schlüssel entgegen und wollte ihn mir direkt geben mit den Worten „jetzt haben wir ein Zimmer“. Das Zimmer war verschimmelt, dreckig und deutlich kleiner als jenes welches ich gebucht hatte. Bilder können nachgereicht werden.
Nikq, 2-night trip

8/10 Very good

Jonas, 1-night trip

2/10 Poor

Es stinkt im gesamten Hotel, lediglich die Bettwäsche war sauber. Es werden Zimmer ohne Badezimmer vermietet! Unser Immer war ca. 6m² gross. Nichts für einen längeren Aufenthalt! Kein Wlan, Kein Tv.. Nie wieder!

8/10 Very good

1-night trip

2/10 Poor

Abartig

Drogenkonsum im Eingangsbereich, verrauchtes Zimmer, siffig, Fernseher kaputt, nur eine Dusche und WC auf dem gesamten Flur. Abartig
Thilo, 1-night trip

2/10 Poor

Muazzez, 2-night trip