Thank you for making my first visit to Cairns safe and comfortable. Sam and Irene were very gracious hosts, assisting with early check-in and early check-out, directions and recommendations. Quaint, old school charm. The location is ideal and walking distance to everything, from the esplanade and CBD, to the marina and Central Station. Tour pick ups were conveniently located at the hotel or the Novotel 2 blocks away. I never felt unsafe walking to/from rhe hotel, no matter the hour. The room was spacious and comfortable, albeit, no lift, so you'll have to carry your bags. The kitchen was well appointed and the washer and dryer were a blessing.The pool is tranquil for an evenings swim after a long day, although the flying foxes were quite the surprise at dusk. If I do return to Cairns, I will likely book again.