This hotel was fantastic, the staff were all so helpful, polite and professional. Nothing was too much to ask of them. All staff had a good level of English which was very helpful for us with no level of Chinese! The room was so clean, and with amazing views (we booked harbour view). Vegetarian food options were prevalent here. The only thing I would say that wasn’t great was that there was tea and coffee available in the room, but no milk, so we had to call room service for milk which we were then charged for by the glass. Otherwise, this was a great stay.