My family and I stayed in two rooms, which were not cleaned, we asked to reception and they could not understand us because also they do not speak spanish, so this is also other issue I would like to comment, it is very important in this city as a city so close to México, to have billingual employees. Si we stayed in a felty room. The hotel at the beginning seems to be si nice and neta, but it was disapointing when they housekeeping never cleaned them up ando no one solved it .