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Hotel Sombra del Agua

3.5 star property
Escape to this serene oasis where you can rejuvenate your senses with relaxing massages and delicious food.

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Photo gallery for Hotel Sombra del Agua

Smart TV
Suite, 1 King Bed | Bathroom | Shower, free toiletries, hair dryer, towels
Classic Room, 1 King Bed | Premium bedding, in-room safe, iron/ironing board, free WiFi
Deluxe Suite, 2 Double Beds | Terrace/patio
Smart TV
Nestled in the heart of Zona Centro, Hotel Sombra del Agua offers a tranquil retreat. Unwind with a sports massage at the spa or lounge in the garden; then, indulge in cooked-to-order breakfast and enjoy high-speed WiFi. Helpful staff have left a lasting impression on previous guests.
VIP Access

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Bar
  • Non-smoking
  • Free parking
  • 24/7 front desk
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Breakfast available
  • Room service
  • Conference center
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Front-desk safe
  • Snack bar/deli
  • Meeting room

Feel at home (6)

  • Private bathroom
  • Premium TV channels
  • Garden
  • Daily housekeeping
  • Premium bedding
  • Free self parking
The current price is $69
$82 total
includes taxes & fees
Feb 26 - Feb 27

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Classic Room, 2 Double Beds

Classic Room, 2 Double Beds | Premium bedding, in-room safe, iron/ironing board, free WiFi

Classic Room, 2 Double Beds

Highlights

Air conditioning
Heating
Smart TV
Premium bedding
Private bathroom
Hair dryer
Cable channels
In-room safe
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room

Family Room | Living area | Smart TV

Family Room

Highlights

Air conditioning
Heating
Smart TV
Sofa bed - single
Premium bedding
Private bathroom
Hair dryer
Cable channels
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior Room, 1 King Bed

Highlights

Air conditioning
Heating
Smart TV
Premium bedding
Private bathroom
Hair dryer
Cable channels
In-room safe
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed | Premium bedding, in-room safe, iron/ironing board, free WiFi

Classic Room, 1 King Bed

Highlights

Air conditioning
Heating
Smart TV
Premium bedding
Private bathroom
Hair dryer
Cable channels
In-room safe
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds | Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior Room, 2 Double Beds

Highlights

Air conditioning
Heating
Smart TV
Premium bedding
Private bathroom
Hair dryer
Cable channels
In-room safe
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed

Terrace/patio

Suite, 1 King Bed

Highlights

Air conditioning
Heating
Smart TV
Separate bedroom
Premium bedding
Private bathroom
Hair dryer
Cable channels
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 2 Double Beds

Deluxe Suite, 2 Double Beds | Terrace/patio

Deluxe Suite, 2 Double Beds

Highlights

Air conditioning
Heating
Smart TV
Separate bedroom
Premium bedding
Private bathroom
Hair dryer
Cable channels
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite, 1 King Bed

Terrace/patio

Deluxe Suite, 1 King Bed

Highlights

Air conditioning
Heating
Smart TV
Separate bedroom
Premium bedding
Private bathroom
Hair dryer
Cable channels
  • Sleeps 2
  • 1 King Bed

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9.4 out of 10, Exceptional, 270 reviews
The price is $83
$98 total
includes taxes & fees
Mar 5 - Mar 6
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About the neighborhood

Map
Calle 1, De Marzo 15, Esquina Avenida 16, San Cristóbal de las Casas, CHIS, 29200

What's nearby

  • Mesoamerican Museum of Jade - 1 min walk
  • San Cristóbal de las Casas Cathedral - 3 min walk
  • Plaza 31 de Marzo - 4 min walk
  • Ex-Convent of Santo Domingo - 4 min walk
  • Santo Domingo Handicraft Market - 8 min walk

Getting around

  • Angel Albino Corzo Intl Airport (TGZ) - 72 min drive

Restaurants

  • ‪El Mezcalito - ‬1 min walk
  • ‪Café Bar Revolucion - ‬1 min walk
  • ‪El Fogon de Jovel - ‬1 min walk
  • ‪Baruva Food&Drinks - ‬2 min walk
  • ‪Casa de Ahn - ‬1 min walk

About this property

Hotel Sombra del Agua

Hotel Sombra del Agua offers a fantastic location, putting you just steps from San Cristóbal de las Casas Cathedral. Guests can be pampered with hot stone massages at the spa and grab a bite to eat at the restaurant. This Colonial hotel also features a bar/lounge, a snack bar/deli, and a garden. The helpful staff and overall property condition get good marks from fellow travelers.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 78 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free secured, uncovered onsite self parking
    • Onsite parking limited
    • Free offsite parking within 262 ft
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–noon
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Working away

  • Meeting room
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1907
  • Safe-deposit box at front desk
  • Garden
  • Full-service spa
  • Reception hall
  • Colonial architecture

Accessibility

  • Front entrance ramp
  • Wheelchairs available on site
  • Upper floors accessible by stairs only
  • Tile flooring in public areas

Room amenities

Be entertained

  • Smart television
  • Premium cable channels

Home comfort

  • Air conditioning and heating
  • Iron/ironing board

Sleep well

  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi and wired internet

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

The onsite spa has 2 treatment rooms including rooms for couples. Services include hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately MXN 200 to 300 for adults, and MXN 120 to 180 for children

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property does not have elevators.
This property accepts credit cards and cash.

Also known as

Holiday Inn San Cristobal-Espanol
Holiday Inn San Cristobal-Espanol Hotel
Holiday Inn San Cristobal-Espanol San Cristobal De Las Casas
Hotel Sombra del Agua Hotel
Hotel Sombra del Agua San Cristóbal de las Casas
Hotel Sombra del Agua Hotel San Cristóbal de las Casas

Frequently asked questions

Does Hotel Sombra del Agua offer free cancellation for a full refund?

Yes, Hotel Sombra del Agua does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Sombra del Agua?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hotel Sombra del Agua?

Yes, there's free self parking. Parking spots may be limited.

What are the check-in and check-out times at Hotel Sombra del Agua?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon.

What is there to do at Hotel Sombra del Agua and nearby?

Hotel Sombra del Agua has a spa and a garden.

Are there restaurants at or near Hotel Sombra del Agua?

Yes, there's an onsite restaurant.

What's the area around Hotel Sombra del Agua like?

Hotel Sombra del Agua is in Zona Centro, a short 3-minute walk from San Cristóbal de las Casas Cathedral and 4 minutes' walk from Plaza 31 de Marzo. Travelers recommend the hotel for its central location.

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Hotel Sombra del Agua Reviews

Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Very pleasant stay, great location, was comfortable, and had everything I needed.
Matthew, 2-night trip

10/10 Exceptional

Very good hotel!
This is a really good hotel. The staff is lovely and very helpful. Rooms are comfortable and very clean. We had a challenge working the tv and the safe in the room didn’t work, but in spite of that we would stay here again. The restaurant in the hotel is excellent!
Mary, 4-night trip

10/10 Exceptional

Excellent location, many options for dining, and night life
Armando, 2-night trip

10/10 Exceptional

Is a beautiful place to stay
Vanessa, 5-night trip

10/10 Exceptional

Staff was beyond helpful and the hotel was beautiful and clean’
BRENDA, 2-night trip

10/10 Exceptional

Execellent and great value
Elizabeth, 5-night trip

8/10 Very good

Great location and great pleaces
ANTONIO, 3-night trip

10/10 Exceptional

Fantastic but can be noisy
Wonderful historic hotel holding the best restaurant in the area. A but noisy in the am and defiantly noisy Saturdsy night
Truett, 3-night trip

8/10 Very good

Nice option in downtown, close to the main areas of the city
Sal, 2-night trip

10/10 Exceptional

Beautiful hotel in the center of San Cristobal, great design and adaptation to a colonial building, walking distance to the city center.
RAFAEL, 2-night trip

10/10 Exceptional

Beautiful hotel close to everything. Room was clean and comfy. Would stay again and recommend!!
Raechel, 3-night trip

10/10 Exceptional

Delicious food!! Beautiful hotel and great location
Alma, 4-night trip

10/10 Exceptional

The location was great
SEO YOUNG, 3-night trip

10/10 Exceptional

The place is sweet with a real touch of authenticity. "The dinner was Amazing!" It was a true experience of "fine cuisine" and the service was great, thanks to Andrea.
Eric, 1-night trip

10/10 Exceptional

Property and staff are nice. Parking situation is not ideal even for taxi and tour pick ups. Food was great. Overall great place.
Mario, 4-night trip

10/10 Exceptional

Our stay was amazing! The hotel is walking distance to everything! We loved the restaurant that was on site. The food was amazing!
Arlene, 6-night trip

10/10 Exceptional

Perfectly located hotel, walking distance from everything, staff was great, vibe was great. Very relaxing courtyard.
Rito, 7-night trip

10/10 Exceptional

Excellent service, beautiful hotel. The personnel very polite, and nice. everyone in the restaurant and reception was exceptional, everything very clean.
Maria, 6-night trip

8/10 Very good

The Staff is very friendly
Jorge, 2-night trip

10/10 Exceptional

Excellent service, staff was very friendly and helpful. The facility had a great restaurant and bar. The hotel was very pretty and safe. Located walking distance from everything. I would definitely recommend!
Leticia, 7-night trip

10/10 Exceptional

Wonderful staff, excellent restaurant and very centric. It's a very comfortable place to stay, clean, nice beds, a little rustic but it's part of the atmosphere of the beautiful town San Cristobal de las Casas is
Laura, 5-night trip

10/10 Exceptional

It will be nice to have coffee tea in the brewer in the room and enjoy it in the Terrace
Helga, 2-night trip

10/10 Exceptional

Such an amazing place located in the beautiful town of Chiapas. My family really enjoyed our stay thank you for always responding to any of our questions and helping us get the most in our trip highly recommend!
Yehiel, 4-night trip

10/10 Exceptional

Nice and safe
Maria, 2-night trip

10/10 Exceptional

Loved it
Danette, 7-night trip