Pros: Rooms were comfortable, the breakfast was adequate. The price quality ratio was good and its location was very good in order to stop over night before flying out of lanseria, otherwise be aware that there is nothing around. We had a late dinner in the summerhouse and it exceeded our expectations by far, and we very much enjoyed our raviolis and chicken cuscus .
Cons: Since it is a conference hotel, it is oversized and gets too large and uncomfortable to get around. The worst part was the long wait when checking in after a long drive from kruger. Reception staff were overwhelmed with phone calls. I would recommend management to encourage staff not to prioritize incoming phone calls over clients in person. After waiting over 20 min to be attended by the reception desk staff, We had to watch how during our check in process that should have taken 3 minutes, 4 calls were answered, leaving us on hold. This was extremely rude and hasn't happened to me anywhere else. if you think those phone calls can't wait, then maybe you should set up a call center.