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Hotel Universo

3.0 star property
City-center hotel, steps from Basilica of Santa Maria Novella

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Photo gallery for Hotel Universo

Deluxe Room | Minibar, individually decorated, individually furnished, desk
Deluxe Room | Bathroom | Hair dryer, slippers, bidet, towels
Interior
Superior Double or Twin Room | Room amenity
Front of property - evening/night
Located in the heart of Downtown, Hotel Universo offers a warm welcome with dry cleaning services and luggage storage. Connect to WiFi, explore nearby Cathedral of Santa Maria del Fiore and Ponte Vecchio, and enjoy express check-in and check-out.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • 24/7 front desk
  • Laundry facilities
  • Air conditioning
  • Non-smoking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Self parking
  • 24-hour front desk
  • Computer station
  • Front-desk safe
  • Laundry service
  • Self-serve laundry
  • Multilingual staff
  • Concierge services
  • Free newspapers in the lobby
  • Luggage storage
  • Tour/ticket assistance

Feel at home (6)

  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Elevator
  • Minibar
  • Bathtub or shower

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Double or Twin Room, View

Superior Double or Twin Room | Minibar, individually decorated, individually furnished, desk

Superior Double or Twin Room, View

Highlights

Individually furnished
Individually decorated
Air conditioning
LCD TV
Bidet
Hair dryer
Private bathroom
Minibar
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Classic Double or Twin Room

Classic Double or Twin Room | Minibar, individually decorated, individually furnished, desk

Classic Double or Twin Room

Highlights

Individually furnished
Individually decorated
Air conditioning
LCD TV
Bidet
Hair dryer
Private bathroom
Minibar
  • 17 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Classic Single Room

Classic Single Room | Minibar, individually decorated, individually furnished, desk

Classic Single Room

Highlights

Individually furnished
Individually decorated
Air conditioning
LCD TV
Bidet
Hair dryer
Private bathroom
Minibar
  • 11 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Triple Room

Triple Room | Minibar, individually decorated, individually furnished, desk

Triple Room

Highlights

Individually furnished
Individually decorated
Air conditioning
LCD TV
Bidet
Hair dryer
Private bathroom
Minibar
  • 23.0 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Deluxe Room

Deluxe Room | Minibar, individually decorated, individually furnished, desk

Deluxe Room

Highlights

Individually furnished
Individually decorated
Air conditioning
LCD TV
Bidet
Hair dryer
Private bathroom
Minibar
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

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About the neighborhood

Map
Piazza Santa Maria Novella, 20, Florence, FI, 50123

What's nearby

  • Historic Centre of Florence - 1 min walk
  • Piazza di Santa Maria Novella - 1 min walk
  • Cathedral of Santa Maria del Fiore - 7 min walk
  • Ponte Vecchio - 10 min walk
  • Uffizi Gallery - 12 min walk

Getting around

  • Florence Airport, Peretola (FLR) - 23 min drive
  • Florence (ZMS-Santa Maria Novella Train Station) - 4 min walk
  • Florence Santa Maria Novella Station - 5 min walk
  • Porta al Prato Station - 15 min walk
  • Unità Tram Stop - 1 min walk
  • Valfonda - Stazione Santa Maria Novella Tram Stop - 4 min walk
  • Alamanni - Stazione Santa Maria Novella Tram Stop - 5 min walk

Restaurants

  • ‪Vyta - ‬2 min walk
  • ‪Shake Cafe - ‬1 min walk
  • ‪Banki Ramen - ‬1 min walk
  • ‪Fiddler's Elbow - ‬2 min walk
  • ‪Giglio Rosso - ‬2 min walk

About this property

Hotel Universo

When you stay at Hotel Universo, you'll be in a fantastic location, just a 5-minute walk from Historic Centre of Florence and Piazza di Santa Maria Novella. Also, Basilica of Santa Maria Novella and Central Market are within just a 10-minute walk. Fellow travelers say great things about the helpful staff and location. Public transportation is just a short walk: Unità Tram Stop is steps away and Valfonda - Stazione Santa Maria Novella Tram Stop is 4 minutes.

Languages

English, Italian, Spanish

At a glance

DONE

Hotel size

    • 42 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: midnight
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (EUR 48 per night)
DONE

Other information

    • Smoke-free property

Property amenities

Working away

  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Locally-owned & organized tours & activities
  • At least 80% lighting from LEDs

Accessibility

  • Elevator

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Slippers

Sleep well

  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Bidet
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • Water-efficient toilets only

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights

Renovations and closures

This property is closed from November 4 2024 to December 31 2025 (dates subject to change).

Children & extra beds

  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Parking

  • Self parking costs EUR 48 per night

Policies

This property accepts credit cards, debit cards and cash.
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number IT048017A1SHCBGE33

Also known as

Hotel Universo Florence
Universo Florence
Hotel Universo Hotel
Hotel Universo Florence
Hotel Universo Hotel Florence

Frequently asked questions

Is Hotel Universo currently open?

This property is closed from November 4 2024 to December 31 2025 (dates subject to change).

Does Hotel Universo offer free cancellation for a full refund?

Yes, Hotel Universo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Universo?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel Universo?

Yes. Self parking costs EUR 48 per night.

What are the check-in and check-out times at Hotel Universo?

Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and check-out and contactless check-out are available.

What's the area around Hotel Universo like?

Hotel Universo is in Santa Maria Novella, a short 1-minute walk from Unità Tram Stop and 12 minutes' walk from Uffizi Gallery. Travelers love the hotel's prime location.

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Hotel Universo Reviews

Reviews

8.0

Very Good

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Great staff and great location.
Jason, 2-night trip

10/10 Exceptional

Nice place with a friendly staff.
Jason, 1-night trip

10/10 Exceptional

Great location and comfortable
Ariel, 2-night trip

8/10 Very good

The location is great. Short (5 min) walk from the train station and close to shopping, great food, and next to the Piazza Santa Maria. Room and Facility is plain and small but nice.
Lyle, 1-night trip

6/10 Good

I only recommend one night stay
Josue, 1-night trip

10/10 Exceptional

Great location, cute room with everything I needed. Staff was very helpful and easy to work with.
Tyler, 1-night trip

8/10 Very good

It was a very good location. The windows did a good job at keeping the sound out.
Tony, 3-night trip

10/10 Exceptional

Walking distance from train station. Lots of options for dinning
Mikeson, 1-night trip

6/10 Good

Great location, near train station, easy to walk places. Very old property but worked for us.
David, 2-night trip

8/10 Very good

Enjoyed the location and the convenience. A bit noisy and minimum extras such as soap and shampoo
Joseph, 2-night trip

8/10 Very good

Just the room and bathroom was a little small. Everyone was very kind!
Jeff, 1-night trip

10/10 Exceptional

Enjoyed the wonderful view over the piazza
Sudheer, 1-night trip

8/10 Very good

Rooms are very old, but the bathroom was renovated.
Juan, 2-night trip

8/10 Very good

The place is well located.
Eric, 3-night trip

8/10 Very good

The hotel is located on a large piazza with many restaurants and an excellent gellateria and Basilica steps away. The piazza is very loud the Friday night we stayed but earplugs were the trick. Not many amenities, no breakfast, but nearby cafes provide pastries, sandwiches, and espresso. Ten minute walk to the train station terminal.
Martin, 2-night trip

8/10 Very good

Centrally located and near the train station. Room 500 is a bit small. Not sure how it compares to other rooms.
Daniel, 1-night trip

10/10 Exceptional

Great hoteel
Nice and quiet central easy to get anywhere in florand A++
mario, 2-night trip

10/10 Exceptional

Recommend
The hotel is well located. The personal is friendly
Maria, 1-night trip

10/10 Exceptional

Staff was very helpful with suggestions for things to do, where to go etc.
Michael, 1-night trip

10/10 Exceptional

Recommend for location and facilities
Superb location, room and views. Lovely staff and really helpful.
Miss Tamsin, 2-night trip

10/10 Exceptional

Happy with the location and services provided.
Simon, 3-night trip

8/10 Very good

Property was in great location, staff was friendly, overall the stay was very enjoyable
Thomas, 2-night trip

10/10 Exceptional

Very pleasant staff, very clean room great balcony with view of Santa novella. Many restaurants within the block
Jennifer, 3-night trip

10/10 Exceptional

I booked my stay here literally a half an hour before getting off the train and was greeted with great hospitality and an easy check-in! My room was quaint, colorful, clean, and perfect for my needs! I wanted something in the heart of the city that would allow me to walk around and enjoy everything that Florence has to offer. It was literally in the heart of the city, and a five minute walk from the train station, which made it super convenient. I highly recommend staying here at this lovely and hospitable hotel.
Joyce, 1-night trip

8/10 Very good

Close to everything
Great service. Needs better lighting in bathroom. Great place to stay. Near trains and close to everything of tourist desires.
Donna, 3-night trip