The only reason it's not rated a 1 star is because of Eduard who went above and beyond to accommodate and make our stay enjoyable. He is personable and friendly, and suffered my poorly spoken French. We arrived late due to the wild fires blocking the trains. It was almost 3 am, and we were exhausted and made our room concerns known, Eduard did what he could during a busy tourist season.
The rooms are of adequate size actually a bit roomier than most European hotels. The showers are hot with good pressure.
The negatives:
1. Air Conditioning is barely functional.
2. Carpets are stained and worn, cigarette burns in them (that dates how old the carpet is)
3. Sofa bed torn and uncomfortable.
4. The majority of the staff is aloof and impersonal, they are more interested in chatting up their friends and hanging out than actually doing anything, less the maids, they worked hard, but were making insults about us when I asked for a replacement towel as we had not showered in our original room, that had non-existent air conditioning. Yes I understand more French than they assumed.
5. Our hosts in Marseille were invited to the hotel bar to have a drink with us. The bartender completely ignored our drink order twice, and took the order for the pretty girls from the pool. After 30 minutes my friends (whom recommended the hotel were enraged) and I told him to forget our order, and it was met with a smirk.
6. there are NO SAFES IN THE ROOMS.
7. The breakfast is edible.