A lovely old historic pub but incredibly overpriced. Our room was nice, but at luxury prices, you expect luxury - its tired and in need of a good clean and lick of paint, we had one small shower gel for two of us, no soap, and a coffee filter machine but no filter coffee! So you use the machine to make hot water for a tea bag or coffee sachet. You have to preorder your breakfast the night before, with the time you want it, but then have to wait 40 minutes for it, so not sure why you have to preorder or put a time. The night we stayed, we got locked out due to the front door snib dropping so our key wouldn’t work (it had happened during opening hours too, so they must know the problem). The emergency number we called wasn't answered. We called again and someone obviously not happy to be called answered (it was only 11.20pm). Someone then had to come from their home to let us in (she had to go through the back door, so if the front door was ok, we would have gone in that way!)
Two staff were great - Lou, who had to come to get us in when we were locked out, and the breakfast serving lady - they were both cheerful, friendly and helpful. The other staff acted like customers were a pain, were rude and surly. One member of staff even asked her colleague where to 'bung' our bags, even though we were stood there!
Although the food was good, and it was the perfect place for where we had to be, it definitely wasn't worth the cost, and our stay was spoilt by the issues mentioned above.