Mercure London Staines-upon-Thames Hotel offers a scenic retreat by the river. Enjoy international cuisine at Riverside Restaurant, relax with drinks in one of 2 bars or take a stroll on the garden and unwind on the terrace. With in-room WiFi, luggage storage and dry cleaning services available.
Reviews
8.48.4 out of 10
Very good
Popular amenities
Connecting rooms available
Bar
24/7 front desk
Parking available
Pet friendly
Laundry facilities
Main amenities (12)
Daily housekeeping
Restaurant and 2 bars/lounges
Breakfast available
Self parking
24-hour room service
Business center
Terrace
24-hour front desk
Garden
Front-desk safe
Laundry service
Self-serve laundry
For families (6)
Children stay free
Free cribs/infant beds
Connecting/adjoining rooms available
Private bathroom
Premium TV channels
Garden
The current price is $78
$78
$94 total
includes taxes & fees
Mar 26 - Mar 27
Room options
Available filters for rooms
Showing 5 of 5 rooms
View all photos for Deluxe Double Room, 1 Double Bed
Deluxe Double Room, 1 Double Bed
Highlights
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Portable fan
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
16 sq m
Sleeps 2
1 Double Bed
View all photos for Classic Double Room, 1 Double Bed
Classic Double Room, 1 Double Bed
Highlights
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Portable fan
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
16 sq m
Sleeps 2
1 Double Bed
View all photos for Room, 2 Twin Beds, River View
Room, 2 Twin Beds, River View
Highlights
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Portable fan
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
16 sq m
Sleeps 2
2 Twin Beds
View all photos for Classic Double Room, River View
Royal Holloway, University of London - 5 min drive - 4.4 km
Runnymede - 6 min drive - 4.9 km
Thorpe Park - 6 min drive - 4.6 km
Windsor Castle - 12 min drive - 10.4 km
LEGOLAND® Windsor - 13 min drive - 11.9 km
Getting around
Heathrow Airport (LHR) - 21 min drive
Farnborough (FAB) - 40 min drive
Gatwick Airport (LGW) - 42 min drive
London City Airport (LCY) - 55 min drive
Egham Station - 5 min drive
Ashford Station - 6 min drive
Staines Station - 9 min walk
Restaurants
McDonald's - 4 min walk
Caffè Nero - 4 min walk
Costa Coffee - 6 min walk
Nostrano Lounge - 3 min walk
Nando's - 5 min walk
About this property
Staines former Mercure hotel
Staines former Mercure hotel puts you within a 10-minute drive of Thames River and Thorpe Park. For a bite to eat, guests can check out Riverside Restaurant, which serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights include 2 bars/lounges, a terrace, and a garden.
Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (16 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets allowed (1 total)*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite self parking (GBP 10.00 per day)
Onsite parking limited
Other information
Smoke-free property
Property amenities
Food and drink
Continental breakfast (surcharge) each morning 7 AM–9 AM
2 bars/lounges
Restaurant
24-hour room service
Traveling with children
Children stay free (see details)
Working away
Business center
Meeting room
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Facilities
Safe-deposit box at front desk
Garden
Terrace
At least 80% of food locally-sourced
At least 80% organic food
Local culture & ecosystem education
At least 80% lighting from LEDs
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Upper floors accessible by stairs only
Room amenities
Be entertained
32-inch LCD TV
Premium satellite channels
Home comfort
Heating
Portable fan
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout drapes/curtains
Free crib/infant bed
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Eco-friendly toiletries
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Eco-friendly toiletries
Eco-friendly cleaning products provided
LED light bulbs
Water-efficient showers only
Special features
Dining
Riverside Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Lounge Bar - Onsite bar. Open daily.
Fees & policies
Refundable deposits
Deposit: GBP 50 per night
Optional extras
Continental breakfast is offered for an extra charge of approximately GBP 7.00 per person
Late check-out can be arranged for an extra charge of GBP 50 (subject to availability)
Children & extra beds
Rollaway beds are available for GBP 10.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of GBP 10 per pet, per day
Parking
Self parking costs GBP 10.00 per day
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hotel Staines-upon-Thames
Mercure Hotel Staines-upon-Thames
Mercure London Staines-upon-Thames
Mercure London Staines-upon-Thames Hotel
Mercure Staines-upon-Thames
Mercure Staines-upon-Thames Hotel
Staines-upon-Thames Hotel
Accor Thames Hotel Staines
Mercure Thames Lodge Staines Hotel Staines
Mercure Thames Hotel Staines
Staines Former Mercure
Staines former Mercure hotel Hotel
Staines former Mercure hotel Staines
Mercure London Staines upon Thames Hotel
Staines former Mercure hotel Hotel Staines
Frequently asked questions
Does Staines former Mercure hotel offer free cancellation for a full refund?
Yes, Staines former Mercure hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Staines former Mercure hotel?
Yes, pets are welcome, with a limit of 1 total. There's a charge of GBP 10 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at Staines former Mercure hotel?
Yes. Self parking costs GBP 10.00 per day. Parking spots may be limited.
What are the check-in and check-out times at Staines former Mercure hotel?
Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge of GBP 50 (subject to availability). Contactless check-in and check-out are available.
What is there to do at Staines former Mercure hotel and nearby?
Staines former Mercure hotel has 2 bars and a garden.
Are there restaurants at or near Staines former Mercure hotel?
Yes, Riverside Restaurant offers international cuisine.
What's the area around Staines former Mercure hotel like?
Staines former Mercure hotel is located by the river, a short 9-minute walk from Staines Station.
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Staines former Mercure hotel Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.8/10
Staff & service
8.4/10
Amenities
8.2/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
10/10 Exceptional
Mar 12, 2025
Lovely quaint hotel
Very friendly staff on an excellent position on the Thames
David
David, 1-night trip
8/10 Very good
Feb 26, 2025
Better than expected
Some of the reviews weren't great for this hotel so we were pleasantly surprised. The staff were friendly and helpful. The room was clean and comfortable. Good mid range hotel
Sally
Sally, 3-night trip
10/10 Exceptional
Feb 10, 2025
Excellent
We stay here frequently. This time was for our anniversary. The location is perfect and the staff could not be any friendlier.
We will be back soon
Verified traveler
1-night trip
10/10 Exceptional
Jan 10, 2025
Very nice hotel, pet friendly
Very nice hotel. Clean, nice staff, very surprised with the quality for the price. Deffinetly will stay next time.
Patryk
Patryk, 3-night trip
10/10 Exceptional
Nov 24, 2024
Good location nice staff easy for the town.
Simon
Simon, 1-night trip
10/10 Exceptional
Jan 23, 2025
Work trip luxury
Clean comfortable room with a lovely river view. Bathroom needs a heater
Chris
Chris, 2-night trip
10/10 Exceptional
Nov 29, 2024
Great value hotel
Andrew
Andrew, 1-night trip
10/10 Exceptional
Sep 23, 2024
Great location, spotless rooms and a great breakfast
Graham
Graham, 1-night trip
8/10 Very good
Dec 15, 2024
Excellent value for money. Comfortable bed and pillows. Good position on the river bank and an easy walk into the town centre if you need to.
John
John, 1-night trip
8/10 Very good
Nov 7, 2024
Stayed just one night, very convenient for a family party nearby, easy walking in the area and felt very safe.
Verified traveler
1-night trip
10/10 Exceptional
Oct 27, 2024
A very nice place to stay near Heathrow
William
William, 1-night trip
8/10 Very good
Jan 20, 2025
Great location. Good hotel.
Great location, alongside the Thames my room had a wonderful view of the river. The beds were comfy and the room perfectly acceptable, though no frills. Service at the bar when I used it was excellent and friendly. My one gripe is that the cleaners seemed to start work in the corridors at 7am and I'm afraid that vacuuming in the corridor at 7.30 on a Sunday morning is not thoughtful.
Mark
Mark, 4-night trip
8/10 Very good
Oct 29, 2024
Great overnight stay
Nice and clean ,comfy bed , value for money. Nice shower and good facilities.
Andrew
Andrew, 1-night trip
10/10 Exceptional
Oct 6, 2024
I really enjoyed the stay and i will be back!
Stephanie Jayne
Stephanie Jayne, 1-night trip
8/10 Very good
Nov 5, 2024
Good value hotel, nothing fancy
Andrew
Andrew, 1-night trip
6/10 Good
Dec 31, 2024
Mercure Staines
It was adequate for my needs. The building is 200 yrs old and Accor is still in the process of renovating it.
Verified traveler
5-night trip
10/10 Exceptional
Nov 24, 2024
Unplanned stay near LHR T3
Wasn’t planning to stay near Heathrow but Storm Bert and a cancelled flight had other ideas.
The hotel was perfect after a tiring day and the staff were great👍
John
John, 1-night trip
10/10 Exceptional
Aug 4, 2024
Comfortable hotel in a good location.
Chris
Chris, 1-night trip
10/10 Exceptional
Oct 22, 2024
Staff is friendly and helpful. Rooms are clean and cozy. Location is next to the river, and is a beautiful setting. We will definitely stay again!
Heather
10/10 Exceptional
Nov 11, 2024
Staff were excellent. Extremely helpful
Matthew
Matthew, 1-night trip
10/10 Exceptional
Sep 26, 2024
Excellent stay
Stayed in room with view and balcony 👍
Excellent staff on reception in the morning
Richy
Richy, 2-night trip
8/10 Very good
Nov 12, 2024
Family trip
Lovey hotel, great location for our trip to Thorpe Park. Reasonable priced parking, 10.00 for 24hrs. Would be fab if free 😀
Nicola
Nicola, 1-night trip
10/10 Exceptional
Nov 9, 2024
Rooms were spacious and very nice. Great breakfast included. Staff were pleasant and helpful. The Manager Magna was exceptional. Always ensuring we had anything we needed
Cindy
Cindy, 1-night trip
10/10 Exceptional
Aug 17, 2024
Great value for money, nice location by the river
Sally
Sally, 1-night trip
6/10 Good
Dec 31, 2024
No bad hotel. Good location but nof much else
Comfortable room and bed. Good loation. Heating not working so had to request portable heater
Had requested ground floor room as we had our elderly dog with us but were allocated and upstairs room furthest from entrance. No lift so carried our staffy up and down stairs for 3 days. Considering they charge extra for a dog it would be good to have an appropriate room as requested.