The staff was amazing and the hotel seemed very clean. I had to get help in printing some documents and the staff was very helpful. 10/10 on the staff. However, there are several small things that add up to make the hotel seem very run down. In the hallways, signs were missing letters, wallpaper is peeling, the elevator is missing chunks out of the walls, and everything just seems dated. In the room, the wallpaper is peeling, the bathroom shows signs of mold in the decor paintings. The mini fridge kept kicking on and off, keeping us up all night, not to mention that the bed was very stiff. I am not one to normally complain, but for a hotel to be "fancy" enough to not even offer a complimentary morning breakfast, then you expect more out of it. Also, the indoor pool and jacuzzi was ice cold and there was no control to warm it up. At this price point, I would look around the exit for other hotels at the same price point until they remodel.