The rooms are in a terrible condition and filthy. Carpets are terribly stained, curtains are dirty, headboards are stained, shower floor and door are covered in lime/silt, most of the room surfaces were dusty.
Housekeeping forgot to service one of the rooms one of the days.
2 towels were stained (not by us), so we put them in the bath to be replaced. Housekeeping simply hung them up without replacing.
Used a glass to dissolve some medicine. Housekeeping did not remove it, they just turned it upside down to pretend it was clean.
This was all after we complained to management about the state of the rooms.
It’s such a pity because the hotel is in a good location and rooms are big, but it feels like you’re staying in a gross motel.
The other reviews are too polite when they say that the rooms need a refresh. They need to be completely refurbished!