2/10 Poor
Mar 11, 2025
Property requires additional payment to stay
After booking, the property emailed me a suspicious link asking for an additional damage waiver fee to be paid online. Alternatively, they offer a refundable deposit... plus a non-refundable admin fee.
Hotels.com explicitly tell you not to pay any additional money via online forms as it is a very common scam. The property does not allow you to stay unless you pay via their online form.
This leaves you either at risk of being a scam victim by paying the additional secret fee, or without a place to stay.
To resolve this, the property could include the damage waiver in the nightly charge, or accept deposits in person like other places do. Unfortunately, neither option is available.
Verified traveler
3-night trip