My flight was a night flight arrived at the airport at 11:30pm and I request pickup/drop off from the hotel which I paid the roundtrip in advanced, the pick up was 2 hours late, second the driver was the one who open the room and gave me the keys, there is no one else to welcome you. NO RECEPTION at all, the room was very humid the smell was horrible next morning me and my husband noticed that we were the only guest there, went for breakfast which was included the silverware was dirty we didn’t eat at all; we couldn’t stay at this place one second more, we rented another hotel in the city of San Salvador and no refund was made to us, be careful when booking this hotel specially this one CASA MAYA, they show you everything nice and clean in the website but at the end is the most horrible place I’ve been in my life. Also when speaking with the owner of this place and I was claiming my rights the only thing he said to me was to stop making threats to him that it was my problem for choosing a late flight because I just feel like it, very unprofessional person for someone who runs a business. People be careful this is a fraud and never received my money back I lost it all.
