Service was TERRIBLE. I arrived after a day of travel to find I could not get in, because I was supposed to have completed a registration form, which I never received, so I was left standing in front of a locked door, trying to reach customer service, who knows where, who then sent me a form, which I had to complete on my phone, where I could not even read what I was supposed to be agreeing to.
Once I got inside, the apartment was much smaller and different than the photos that advertised the place. The beds were uncomfortable. I sent a message to try to get customer service, which went unanswered. I stayed for two weeks and when I requested housekeeping, I was told that was only available for a 50 Euro add on, each time a person came in.
The elevator was deathly slow, the room was not well cleaned, most aspects of this place were a disappointment. I would recommend avoiding this place.