Experience the authentic charm of Palermo at Hotel City Center. Located close to Teatro Massimo and Via Vittorio Emanuele, this hotel offers in-room WiFi, bike rentals, a bar with coffee and tea in the lobby. Guests appreciate convenient services like valet parking and express check-out.
Palermo Palazzo Reale-Orleans Station - 24 min walk
Palermo Notarbartolo Station - 28 min walk
Giachery Station - 20 min walk
Airport shuttle (surcharge)
Train station pick-up (surcharge)
Restaurants
Antico Caffè Spinnato - 4 min walk
Troppo Buona - 2 min walk
Sciampagna - 2 min walk
Tondo - 3 min walk
A Casa di Francesco - 2 min walk
About this property
Hotel City Center
You'll be in a fantastic location at Hotel City Center, just a 5-minute walk from Via Roma and Politeama Garibaldi Theater. Guests will have free perks like WiFi and wired internet. Also, Teatro Massimo and Quattro Canti are within a 15-minute walk.
Languages
English, French, German, Italian, Spanish
At a glance
Hotel size
8 rooms
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Express check-out available
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is 10:00 AM
Late check-out subject to availability
Special check-in instructions
The front desk is open Monday - Sunday (8:00 AM - 8:00 PM)
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and an access code; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children (3 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Babysitting*
Pets
Pets not allowed
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Onsite parking available only on request
Covered onsite self parking (EUR 20 per day; includes in/out privileges)
Covered onsite valet parking (EUR 15 per day; includes in/out privileges)
Transfers
Airport shuttle*
Train station pick-up
Other information
Smoke-free property
Property amenities
Food and drink
Bar/lounge
Coffee/tea in a common area
Traveling with children
Children stay free (see details)
Babysitting (surcharge)
Services
Concierge services
Tour/ticket assistance
Laundry service
Luggage storage
Bicycle rentals
Accessibility
Wheelchair accessible
Elevator
Room amenities
Be entertained
30-inch LCD TV
Digital TV channels
Home comfort
Air conditioning
Minibar
Sleep well
Bed sheets provided
Freshen up
Shower only
Bidet
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Food and drink
Free bottled water
More
Daily housekeeping
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 1.50 per person, per night, up to 4 nights. This tax does not apply to children under 12 years of age.
Optional extras
Airport shuttle service is offered for an extra charge
Late check-out can be arranged for an extra charge of EUR 30 (subject to availability)
Children & extra beds
Babysitting is available for an extra charge
Cribs/infant beds are available for EUR 10.0 per day
Rollaway beds are available for EUR 20.0 per day
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Parking
Covered self parking costs EUR 20 per day with in/out privileges
Covered valet parking costs EUR 15 per day with in/out privileges
Guests must contact this property in advance to reserve onsite parking
Policies
This property accepts credit cards.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, Eurocard
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Property Registration Number IT082053A17LWN3JAL
Also known as
Amarcord Hotel
Amarcord Hotel Palermo
Amarcord Palermo
Hotel Serena palermo
Serena palermo
Hotel Serena
Hotel City Center Hotel
Hotel City Center Palermo
Hotel City Center Hotel Palermo
Frequently asked questions
Does Hotel City Center offer free cancellation for a full refund?
Yes, Hotel City Center does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel City Center?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel City Center?
Yes. Self parking costs EUR 20 per day. Valet parking costs EUR 15 per day.
Is airport shuttle service offered by Hotel City Center?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Hotel City Center?
Check-in start time: 2:00 PM; Check-in end time: 8:00 PM. Check-out time is 10:00 AM. Late check-out is available for a charge of EUR 30 (subject to availability). Express check-out is available.
What's the area around Hotel City Center like?
Hotel City Center is in Politeama, a short 1-minute walk from Via Roma and 5 minutes' walk from Politeama Garibaldi Theater.
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Hotel City Center Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
9.0/10
Staff & service
8.6/10
Amenities
7.6/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Exceptional
Oct 1, 2024
Perfect location.
Michele
Michele, 4-night trip
8/10 Very good
Oct 22, 2024
For the price paid, can’t ask for more.
Great location , clean.
Chihhsien
Chihhsien, 3-night trip
6/10 Good
Sep 28, 2023
Service and location was great.
iftekhar
iftekhar, 2-night trip
10/10 Exceptional
May 29, 2024
Location
Arshad
Arshad, 2-night trip
10/10 Exceptional
Jun 3, 2024
The building has a number of small hotels. Hotel City Center is on the first floor and is serviced by an elevator. The room was spacious and comfortable. The receptionist was helpful, and very knowledgable about various sites in Palermo. The hotel is 5 minutes walk from the Teatro Massimo and an easy half hours walk from the station.
Mara
Mara, 2-night trip
10/10 Exceptional
Mar 22, 2023
very good close to pretty much everything. Manola and the other staff were extremely helpful and did their best to make us feel welcome.
Maria
Maria, 1-night trip
6/10 Good
Aug 26, 2023
The hotel is well located but needs serious updating.
Giancarlo
Giancarlo, 1-night trip
10/10 Exceptional
Apr 13, 2023
Truly in the heart of the city, located within walking distance of some great sights and restaurants. The room was spotless, the staff was super helpful and friendly, and we loved just leaving the front door in the morning and being right next to a great coffee shop with amazing croissants. I will definitely return here!
Anna
Anna, 7-night trip
10/10 Exceptional
Jun 30, 2023
I had a super quiet room and found it easy to walk to and from.
Ingrid
Ingrid, 2-night trip
8/10 Very good
Oct 9, 2023
Pro: Convenient to the main attractions
Con: No convenient parking nearby
Boris
Boris, 3-night trip
8/10 Very good
Jul 18, 2022
Perfect location. But shower was not great, no hot water on last day. But otherwise good sraying there.
Verified traveler
1-night trip
10/10 Exceptional
Aug 7, 2023
It was ap very old building but for sure full of history, facade was not so.inviting but because we love histoical.place we did not mind. But when we reached our room it was superb very nice. Location is so central.
Nancy
Nancy, 2-night trip
6/10 Good
Oct 21, 2023
Unfortunately, the property front is not what you see in the advertised photos. We were somewhat hesitate to stay.
Fortunately, the inside was clean, beds comfortable, and we felt safe.
The area is in a perfect place to access markets, restaurants, shopping etc.
The shower was cold, the three days we stayed, so we left early.
Rose
Rose, 4-night trip
6/10 Good
Sep 27, 2023
Not at all what we expected. Bathroom had an awful smell that wasn’t gotten rid of until our second night. Noisy room too. Location is ok.
John
John, 2-night trip
10/10 Exceptional
Oct 23, 2023
Small friendly hotel , conveniently situated for shops , restaurants, cafes.
Manola & Antonella on reception were friendly and exceptionally helpful.
Bedroom was comfortable & very clean ; the shower was good .
Bedroom looked out onto interior courtyard but it was only for sleeping in , so that wasn’t a problem for me .
Hotel is on the 1st floor , accessed by ancient-style lift , and a keycard opens the main door electronically. Once I’d got used to the lift it was fine !
Not luxurious , no frills , but good value for money . The staff are lovely !
Would return .
Jennifer
Jennifer, 6-night trip
8/10 Very good
Oct 23, 2023
Arrived late at night as our flight from Naples was delayed. The staff are helpful but no staff 24 hrs so no one was there. Room was comfortable & clean & excellent location; walkable to everything. Only negative is that the water is not potable & there were 2 small water bottles in fridge & nothing open to buy water. We rented a car at airport but street parking is a huge challenge. A car is not necessary in the city so would recommend renting just before leaving Palermo to drive around Sicily.
Virginia
Virginia, 3-night trip
4/10 Fair
Oct 3, 2024
Upon arrival in the room my partner pulled away the pillow and a large cockroach scurried away. Luckily she’s not squeamish. This was our first indication as to the condition and quality of the hotel.
There was no potable water in the room which means you have to use bottled water. The staff was generous with water but locked the fridge after 8pm until 8:30am. Sort of like camping.
The shower was the worst ever. From freezing cold to scalding in seconds and then back and forth between the two. You could feel the pumps kick in and then blast you with scalding water. Not to mention that the fixture is coming off the wall.
There is NO parking! The street parking is always full at 1euro per hour. The are private garages a distance away that cost 18 to 30 euros per day. We had to haul our baggage down the street. Huge pain.
All-in-all not a great experience. It’s not what the pictures on the websites show. The location is ok and close to Teatro Massimo.
We were the last room in the hall and the furthest away from the wi-fi device. The performance was terrible. We used data from our phones instead.
PHILIP
PHILIP, 3-night trip
6/10 Good
Dec 29, 2024
Verified traveler
2-night trip
2/10 Poor
Oct 23, 2024
Yvon
Yvon, 3-night trip
8/10 Very good
Sep 22, 2024
Hotel comodo per il centro e per il servizio di navetta per l aeroporto a circa 300m. Personale molto cordiale e disponibile! Stanze pulite e spaziose
Irene
Irene, 1-night trip
10/10 Exceptional
Sep 11, 2024
Este Hotel es una de las mejores opciones en Palermo. El personal y la recepcion es de maravilla. Se encuentra en pleno Centro con opciones de comida extraordinarias. La recepcion con Gaby y Antonella fue extraordinaria, nos recbieron con cafe y Agua sin costo, lo cual tienes disponible en todo momento. Nos dieron tips de comida y espectaculos que solo los locales conocen. El Hotel muy limpio, comodo, accesible y facil de encontrar. Es la mejor opcion en Palermo.