Booked it for convenience to explore Kaunas. The location is fantastic - one block from the City Hall Square (Rotuses Aikste). There are no people working there, you have to call to check in or pay through the link to check in, even though we prepaid for the room. Based on pictures, the room was supposed to be larger and on the upper floor, we paid extra for it, but got the basic room on the ground floor. After 40 min spent trying to check in while messaging with the hotel through the WhatsApp, we finally got room info and code to get in via WhatsApp again. No forewarning about this and not very efficient. The room was not decorated and dark, no artwork on the walls, just gray everywhere. The room was cold (15°). No water provided in the room (except paid one), and a mini fridge with a paid mini bar inside. One of the most uncomfortable and hard mattresses we ever slept on while travelling.
We paid for breakfast, selection, quality of options and the variety were good. Some dilapidation (broken tile in the bathroom, pealing caulk), overall did not feel like a four star hotel, eapecially for twice as much as most other places in the area.
