Located in the heart of the city, Lakes Hotel and Spa offers a tranquil retreat with a poolside bar, lush garden, and an indoor pool. Treat yourself to some pampering at Lakes Spa or enjoy British cuisine at The Bar. With dry cleaning services and helpful staff on hand, this upscale hotel is sure to leave you feeling refreshed.
Reviews
9.49.4 out of 10
Exceptional
Popular amenities
Gym
24/7 front desk
Airport transfer
Main amenities (12)
Restaurant and 2 bars/lounges
Full-service spa
Indoor pool and 15 hot tubs
Breakfast available
Fitness center
Sauna
Steam room
Self parking
Pool bar
24-hour room service
Business center
Meeting rooms
Feel at home (6)
Private bathroom
Television
Garden
Terrace
Coffee/tea maker
Laundry service
The current price is $167
$167
$200 total
includes taxes & fees
Mar 31 - Apr 1
Room options
Available filters for rooms
Showing 22 of 22 rooms
View all photos for Double Room, Hot Tub (Small)
Double Room, Hot Tub (Small)
Highlights
Private hot tub
Heating
Flat-screen TV
Hypo-allergenic bedding
Hair dryer
Private bathroom
Bathrobes
Coffee/tea maker
Sleeps 2
1 King Bed
View all photos for Ground Floor Double
Ground Floor Double
Highlights
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Hair dryer
Private bathroom
Bathrobes
Coffee/tea maker
Sleeps 2
1 King Bed
Exterior Suite with Hot Tub
Highlights
Private hot tub
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Hair dryer
Private bathroom
Bathrobes
Sleeps 2
1 King Bed
Exterior Double Room (Direct Access to Lakes Spa)
Highlights
Heating
Flat-screen TV
Hypo-allergenic bedding
Hair dryer
Private bathroom
Bathrobes
Coffee/tea maker
Electric kettle
Sleeps 2
1 King Bed
Exterior Suite with Hot Tub Sleeps 4
Highlights
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Hair dryer
Private bathroom
Bathrobes
Coffee/tea maker
Sleeps 4
1 King Bed
Exterior Cosy Double Room
Highlights
Heating
Flat-screen TV
Hypo-allergenic bedding
Hair dryer
Private bathroom
Bathrobes
Coffee/tea maker
Electric kettle
Sleeps 2
1 King Bed
View all photos for Two Bedroom First Floor Apartment on Two Levels with Built in Beds
Two Bedroom First Floor Apartment on Two Levels with Built in Beds
Highlights
Heating
Flat-screen TV
Hypo-allergenic bedding
Hair dryer
Private bathroom
Bathrobes
Coffee/tea maker
Electric kettle
Sleeps 4
1 King Bed and 1 Twin Bunk Bed
View all photos for Standard Double Room, Hot Tub
Standard Double Room, Hot Tub
Highlights
Private hot tub
Heating
Flat-screen TV
Hypo-allergenic bedding
Hair dryer
Private bathroom
Bathrobes
Coffee/tea maker
Sleeps 2
1 King Bed
Exterior Cosy Double Room with Bunk/Twin Beds
Highlights
Heating
Flat-screen TV
Hypo-allergenic bedding
Hair dryer
Private bathroom
Bathrobes
Coffee/tea maker
Electric kettle
Sleeps 4
1 King Bed and 1 Twin Bunk Bed
View all photos for Lake Suite with Hot Tub
Lake Suite with Hot Tub
Highlights
Private hot tub
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Hair dryer
Private bathroom
Bathrobes
Lake view
Sleeps 2
1 King Bed
View all photos for Standard Double Room
Standard Double Room
Highlights
Heating
Flat-screen TV
Hypo-allergenic bedding
Hair dryer
Private bathroom
Bathrobes
Coffee/tea maker
Electric kettle
Sleeps 2
1 King Bed
View all photos for Junior Suite with Hot Tub
Junior Suite with Hot Tub
Highlights
Private hot tub
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Hair dryer
Private bathroom
Bathrobes
Sleeps 2
1 King Bed
View all photos for Bowness Suite with Hot Tub
Bowness Suite with Hot Tub
Highlights
Private hot tub
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Hair dryer
Private bathroom
Bathrobes
Sleeps 2
1 King Bed
View all photos for Windermere Suite with Hot Tub
Windermere Suite with Hot Tub
Highlights
Heating
Flat-screen TV
Hypo-allergenic bedding
Hair dryer
Private bathroom
Bathrobes
Coffee/tea maker
Electric kettle
Sleeps 2
1 King Bed
View all photos for Roof Top Suite with Hot Tub
Roof Top Suite with Hot Tub
Highlights
Heating
Flat-screen TV
Hypo-allergenic bedding
Hair dryer
Private bathroom
Bathrobes
Coffee/tea maker
Electric kettle
Sleeps 2
1 King Bed
View all photos for Snug Double
Snug Double
Highlights
Heating
Flat-screen TV
Hypo-allergenic bedding
Hair dryer
Private bathroom
Bathrobes
Coffee/tea maker
Electric kettle
Sleeps 2
1 King Bed
View all photos for Small Double
Small Double
Highlights
Heating
Flat-screen TV
Hypo-allergenic bedding
Hair dryer
Private bathroom
Bathrobes
Coffee/tea maker
Electric kettle
Sleeps 2
1 King Bed
View all photos for Family Room (Sleeps Three)
Family Room (Sleeps Three)
Highlights
Heating
Flat-screen TV
Hypo-allergenic bedding
Hair dryer
Private bathroom
Bathrobes
Coffee/tea maker
Electric kettle
Sleeps 3
1 King Bed and 1 Twin Bed
View all photos for Superior Room
Superior Room
Highlights
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Hair dryer
Private bathroom
Bathrobes
Coffee/tea maker
Sleeps 2
1 King Bed
View all photos for Family Room (Sleeps Six)
Family Room (Sleeps Six)
Highlights
Heating
Flat-screen TV
Hypo-allergenic bedding
Hair dryer
Private bathroom
Bathrobes
Coffee/tea maker
Electric kettle
Sleeps 6
1 King Bed and 2 Twin Bunk Beds
View all photos for Two Bedroom First Floor Apartment on Two Levels
Two Bedroom First Floor Apartment on Two Levels
Highlights
Heating
Flat-screen TV
Hypo-allergenic bedding
Hair dryer
Private bathroom
Bathrobes
Coffee/tea maker
Electric kettle
Sleeps 4
1 King Bed and 2 Twin Beds
View all photos for Penthouse Suite with Roof Top Hot Tub
When you stay at Lakes Hotel and Spa, you'll be in a great location, within just a 10-minute walk of Lake Windermere and World of Beatrix Potter. Guests can visit the spa to indulge in deep-tissue massages, body wraps, or facials, and British cuisine is served at The Bar, which is open for lunch and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, an indoor pool, and a poolside bar. Fellow travelers say great things about the helpful staff and overall property condition.
Languages
English
At a glance
Hotel size
57 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11 AM
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite self parking (GBP 12.00 per night)
Transfers
Airport shuttle*
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 8:00 AM–10:00 AM
2 bars/lounges
Restaurant
Poolside bar
24-hour room service
Working away
Business center
Meeting rooms
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Facilities
Safe-deposit box at front desk
Garden
Picnic area
Terrace
Fitness center
An indoor pool
Full-service spa
15 hot tubs
Sauna
Steam room
Accessibility
Elevator
Wheelchair-accessible path of travel
Room amenities
Be entertained
40-inch flat-screen TV
Digital TV channels
Home comfort
Heating
Coffee/tea maker
Electric kettle
Bathrobes and slippers
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Alarm clock
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
In-room safe
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa, Lakes Spa. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Dining
The Bar - This bistro specializes in British cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
The Waterbird - This restaurant specializes in British cuisine and serves dinner only. Reservations are required. Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately GBP 15 per person
Airport shuttle service is offered for an extra charge
Parking
Self parking costs GBP 12.00 per night
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 10:30 PM
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Children are permitted in the indoor pool from 8 AM to 2 PM, with last entrance at 1 PM. Last entrance for adults is 9:45 PM.
Also known as
Best Western Burnside Hotel Windermere
Best Western Burnside Hotel
Best Western Burnside Windermere
Best Western Burnside
Burnside Hotel Bowness On Windermere
Burnside Hotel BW Premier Collection Windermere
Burnside Hotel BW Premier Collection
Burnside BW Premier Collection Windermere
Burnside BW Premier Collection
The Burnside Hotel Hotel
The Burnside Hotel Windermere
The Burnside Hotel Windermere
Best Western The Burnside Hotel
The Burnside Hotel Hotel Windermere
The Burnside Hotel BW Premier Collection
The Burnside Hotel
Lakes Hotel and Spa Hotel
Lakes Hotel and Spa Windermere
Lakes Hotel and Spa Hotel Windermere
Frequently asked questions
Does Lakes Hotel and Spa offer free cancellation for a full refund?
Yes, Lakes Hotel and Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Lakes Hotel and Spa?
Yes, there's an indoor pool. Guests have pool access from 8:00 AM to 10:30 PM.
Are pets allowed at Lakes Hotel and Spa?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Lakes Hotel and Spa?
Yes. Self parking costs GBP 12.00 per night.
Is airport shuttle service offered by Lakes Hotel and Spa?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Lakes Hotel and Spa?
Check-in start time: 4:00 PM; Check-in end time: midnight. Check-out time is 11 AM.
What is there to do at Lakes Hotel and Spa and nearby?
Lakes Hotel and Spa has 2 bars, a spa, and an indoor pool, as well as a steam room, a picnic area, and a garden.
Are there restaurants at or near Lakes Hotel and Spa?
Yes, The Bar offers British cuisine.
What's the area around Lakes Hotel and Spa like?
Lakes Hotel and Spa is in the heart of Windermere, a short 4-minute walk from Lake Windermere and 8 minutes' walk from World of Beatrix Potter. Our travelers say the local area is very walkable.
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Lakes Hotel and Spa Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.6/10
Staff & service
9.4/10
Amenities
9.4/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
Feb 23, 2025
Great stay
Great stay from quick efficient check in, great facilities, central location and great room, loved it
Verified traveler
1-night trip
10/10 Exceptional
Mar 5, 2025
Fantastic hotel
What a fantastic stay I had. Wonderful facilities. Definitely try the Mizumi restaurant.
John
John, 1-night trip
10/10 Exceptional
Mar 19, 2025
Lakes Hotel and Spa
This was a fourth time staying at the hotel. Everything is bliss. We love it.
Nathaniel
Nathaniel, 1-night trip
10/10 Exceptional
Mar 3, 2025
Amazing stay as always! Would go back as much as i could!
Mark
Mark, 1-night trip
10/10 Exceptional
Mar 9, 2025
Amazing
Amazing would recommend
chris
chris, 1-night trip
10/10 Exceptional
Feb 27, 2025
Stunning place, room was amazing!
The room was unbelievable and the view stunning! Had the most amazing time celebrating my birthday and felt extra special with a glass of Prosecco when we arrived and birthday card in the room. The staff were also really lovely and restaurants food was delish!
Tamara
Tamara, 1-night trip
10/10 Exceptional
Feb 24, 2025
Excellent
Excellent hotel and spa. Beautiful room. Friendly staff. Immaculately clean spa. Delicious breakfast.
Can’t wait to return.
Verified traveler
1-night trip
10/10 Exceptional
Feb 25, 2025
Perfect night
Amazing hotel and room. Concierge excellent.
kyle
kyle, 1-night trip
10/10 Exceptional
Jan 13, 2025
Amazing stay
Gorgeous night away at this hotel couldn’t fault one thing, will 100 return
Laura
Laura, 1-night trip
10/10 Exceptional
Jan 4, 2025
Lovely service with lovely rooms and a great spa
Francesca
Francesca, 1-night trip
10/10 Exceptional
Feb 13, 2025
Anniversary Break
We had an amazing time at The Lakes Hotel and Spa. The service from Patrick when we first arrived and from Benn when we visited the restaurants was exceptional. We will definitely book again.
Philip
Philip, 2-night trip
10/10 Exceptional
Dec 21, 2024
Love staying here, third time round and will always happily return.
Grace
Grace, 1-night trip
10/10 Exceptional
Mar 19, 2025
We had the most fantastic stay for my husbands birthday. We were absolutely breath taken from the moment we stepped through the doors. The service was second to none, absolutely fantastic so polite and friendly! The standard was impeccable and we were made to feel so special throughout our stay. The spa was beautiful and we got an upgrade to a gorgeous room which made our stay so special. The Elemis products in the bathroom was a huge plus. Stunning views and just what we needed, the perfect one night stay for a couple needing a break from reality. Thank you so much and we can’t wait to come back soon
Sophie
Sophie, 1-night trip
8/10 Very good
Dec 23, 2024
Lovely place and staff
Alfie
Alfie, 1-night trip
10/10 Exceptional
Dec 24, 2024
Beautiful hotel, fabulous staff
Amazing stay! The staff were so friendly and definitely made the stay extra special! Looking forward to our next trip!
emily
emily, 1-night trip
10/10 Exceptional
Feb 1, 2025
Best hotel in lake Windermere
It’s the third time staying at this hotel. Been to many hotels and I’ve got to say the staff and service at this hotel is second to non
All the staff are excellent , facility is excellent well done keeping the standards up in this hotel
Iain
Iain, 2-night trip
8/10 Very good
Feb 14, 2025
Lovely as usual
Lovely stay as usual. Love The Lakes hotel. Wonderful food and service. Gorgeous room and hot tub.
Sadly the bed needed replacing- room138 and could feel the springs of the mattress- neither of us slept well.
Katy
Katy, 2-night trip
10/10 Exceptional
Feb 6, 2025
Mr leigh
Bloody hell the people are super happy and helpful. We will be staying again
L
L, 1-night trip
10/10 Exceptional
Dec 20, 2024
Christmas trip
Amazing staff amazing hotel
David
David, 1-night trip
10/10 Exceptional
Nov 23, 2024
Stunning location, beautiful hotel & extremely friendly and welcoming efficient staff
Bethany
Bethany, 1-night trip
10/10 Exceptional
Dec 31, 2024
Fabulous friendly staff
We had a great time, loved the hot tub,room was lovely, staff were really nice and friendly.
Julie
Julie, 1-night trip
10/10 Exceptional
Nov 10, 2024
Great hotel and a great location. The spa area is excellent.
Scott
Scott, 1-night trip
10/10 Exceptional
Dec 24, 2024
Brilliant for a night away
Leighton
Leighton, 1-night trip
10/10 Exceptional
Dec 1, 2024
Excellent stay. Stunning room and service. Would stay again.
Kelly
Kelly, 2-night trip
8/10 Very good
Jan 6, 2025
Relaxing stay after Christmas, stunning views from our hot tub on the balcony. Lovely hotel with a gorgeous spa, staff were very helpful and really friendly. Definitely be back.