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Grand Hotel Palace

5.0 star property
Relax by the marina or indulge in rejuvenating spa treatments after exploring Marsala Porta Garibaldi.

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Photo gallery for Grand Hotel Palace

Exterior
Water view
Exterior
Lobby
Interior entrance
Near Donnafugata Winery, Grand Hotel Palace offers an unforgettable getaway. Savor the free breakfast buffet, take a dip in the seasonal pool or relax with a sports massage at the spa tub. With cycling available on-site and babysitting services for little ones, families can unwind together.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Airport transfer
  • Connecting rooms available
  • Free breakfast
  • Bar
  • Pool
  • Pet friendly

Main amenities (12)

  • Daily housekeeping
  • Marina
  • Restaurant and bar/lounge
  • Rooftop terrace
  • Seasonal outdoor pool
  • Children's pool
  • Hot tub
  • Pool bar
  • Room service
  • In-room childcare
  • Conference center
  • Business center

For families (6)

  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
The current price is $104
$115 total
includes taxes & fees
Mar 4 - Mar 5

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Room, Sea View

Superior Room, Sea View | Living room | 32-inch flat-screen TV with satellite channels, TV

Superior Room, Sea View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Bathrobes
Bidet
  • 20 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Suite

Suite | Hypo-allergenic bedding, minibar, in-room safe, desk

Suite

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
  • 45 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Double Room Single Use

Hypo-allergenic bedding, minibar, in-room safe, desk

Classic Double Room Single Use

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Shower/tub combination
Bidet
  • 18 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Comfort Room

Comfort Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Comfort Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
Shower/tub combination
  • 22.0 sq m
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

View all photos for Classic Double or Twin Room

Classic Double or Twin Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Classic Double or Twin Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Shower/tub combination
Bidet
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, Garden View

Superior Room, Garden View | Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, Garden View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
Bathrobes
  • 24 sq m
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

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Interior

Hotel Carmine

  • Spa
  • Airport transfer
  • Parking available
  • Free WiFi
9.4 out of 10, Exceptional, 202 reviews
The price is $100
$110 total
includes taxes & fees
Feb 28 - Mar 1
Hotel Carmine
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About the neighborhood

Map
Via Lungomare Mediterraneo, 57, Marsala, TP, 91025

What's nearby

  • Cantine Florio - 3 min walk
  • Donnafugata Winery - 5 min walk
  • Marsala Porta Garibaldi - 19 min walk
  • Piazza della Repubblica - 3 min drive
  • Riserva Naturale dello Stagnone - 17 min drive

Getting around

  • Vicenzo Florio Airport (TPS) - 31 min drive
  • Terrenove Station - 7 min drive
  • Marsala Station - 9 min walk
  • Spagnuola Station - 16 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Train station pick-up (surcharge)

Restaurants

  • ‪Juparanà - ‬8 min walk
  • ‪Il Vecchio Molo Marsala - ‬12 min walk
  • ‪Ristorante Delfino - ‬8 min walk
  • ‪Kristal Lounge Privé - ‬12 min walk
  • ‪Metrò la fermata del gusto - ‬10 min walk

About this property

Grand Hotel Palace

Grand Hotel Palace features a marina and a rooftop terrace. Guests can grab a bite to eat at the restaurant, or indulge in deep-tissue massages, body wraps, or facials. Other highlights at this luxurious hotel include a poolside bar, a hot tub, and a seasonal outdoor pool.

Languages

English, French, German, Italian, Russian, Spanish

At a glance

DONE

Hotel size

    • 55 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Express check-in available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (3 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • Babysitting*
DONE

Pets

    • Pets allowed*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Transfers

    • Airport shuttle*
    • Train station pick-up
DONE

Offsite

    • Area shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Childcare in room (surcharge)

What to do

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Sailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference center (5382 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Bicycle rentals
  • Pool loungers
  • Pool umbrellas

Facilities

  • 2 buildings/towers
  • Built in 2006
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Library
  • Television in common areas
  • Piano
  • Seasonal outdoor pool
  • Marina
  • Hot tub
  • Banquet hall
  • Belle Époque architecture

Accessibility

  • Elevator
  • Wheelchair accessible
  • Raised toilet seat
  • Low-height counter/sink
  • Grab bar near toilet
  • Bathroom emergency pull cord

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Heating (climate-controlled) and air conditioning
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 16 December - 14 January, EUR 3.50 per person, per night, up to 7 nights. This tax does not apply to children under 14 years of age.
  • A tax is imposed by the city: From 15 January - 15 March, EUR 0.00 per person, per night, up to 7 nights. This tax does not apply to children under 14 years of age.
  • A tax is imposed by the city: From 16 March - 14 November, EUR 3.50 per person, per night, up to 7 nights. This tax does not apply to children under 14 years of age.

Optional extras

  • Airport shuttle service is offered for an extra charge
  • Area shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

The following facilities or services will be unavailable from January 15 2025 to February 2 2025 (dates subject to change):
  • Dining venue(s)
The following facilities are closed seasonally each year. They will be closed from November 1 to April 30:
  • Swimming pool

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Cribs/infant beds are available for EUR 20.0 per day
  • Rollaway beds are available for EUR 50.0 per day
  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 15 per pet, per night

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 6:00 PM
  • The seasonal pool is open from May to October
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Grand Hotel Palace Marsala
Grand Palace Marsala
Grand Hotel Palace Marsala, Sicily
New Palace Marsala
Grand Hotel Palace Hotel
Grand Hotel Palace Marsala
Grand Hotel Palace Hotel Marsala

Frequently asked questions

Does Grand Hotel Palace offer free cancellation for a full refund?

Yes, Grand Hotel Palace does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Grand Hotel Palace?

Yes, there's a seasonal outdoor pool and a children's pool. Guests have pool access from 8:00 AM to 6:00 PM.

Are pets allowed at Grand Hotel Palace?

Yes, pets are welcome. There's a charge of EUR 15 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Grand Hotel Palace?

Yes, there's free self parking.

Is airport shuttle service offered by Grand Hotel Palace?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Grand Hotel Palace?

Check-in start time: 3:00 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in is available.

What is there to do at Grand Hotel Palace and nearby?

Have fun with activities like cycling, boat tours, and hiking, and practice your swing at the nearby golf course. Relax in the hot tub or enjoy the use of other amenities, which include a seasonal outdoor pool and a garden.

Are there restaurants at or near Grand Hotel Palace?

Yes, there's an onsite restaurant. The dining venue will be unavailable from January 15 2025 to February 2 2025 (dates subject to change).

What's the area around Grand Hotel Palace like?

Grand Hotel Palace is in the heart of Marsala, a short 9-minute walk from Marsala Station and 3 minutes' walk from Cantine Florio.

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Grand Hotel Palace Reviews

Reviews

8.2

Very Good

8.6/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Very neice and entic hotel, I love this expierence
SEUNGBUB, 1-night trip

10/10 Exceptional

A charming place with a lovely pool and vibe. Staff very nice and breakfast very good
Viktoria, 2-night trip

8/10 Very good

nice hotel with good facilities. staff very helpful and attentive. huge room just would have been nice to have a kettle in the room
James, 2-night trip

6/10 Good

This is a hotel that was built about 25 years ago and it’s sort of rundown. Ok for one night
gregg, 1-night trip

10/10 Exceptional

Large, Pretty property
This hotel has been renamed The New Hotel Palace. It was grand, beautiful pool area, ornate lobby and sitting areas albeit somewhat dated. The staff was lovely. It was very quiet, guessing that it was off season. The breakfast was not enticing, a bit disappointing. The same foods were out for 2 mornings so there was nothing that was fresh except maybe the loaf of bread to toast.
2-night trip

10/10 Exceptional

Lovely hotel
Reviews not great lately but the place is clean and tidy, staff lovely. The room we stayed in was gorgeous well worth the extra for a superior room and the shower was the most powerful I’ve ever used! Just needs more guests to make it a busy bustling hotel and I’m sure the next reviews will be better!
Paula, 1-night trip

2/10 Poor

We got there after we reserved and it was dark and closed we didn’t even get in the property
Janis, 1-night trip

2/10 Poor

No way this is a 5 star hotel. It smells, doors and faucets in rooms don’t work, no dinning options on Saturdays, and it must have the hardest and most uncomfortable mattress I have ever slept in.
Michelle, 2-night trip

4/10 Fair

This is NOT a 5 star - maybe a two star hotel on a good. The hotel is clean but everything is just very old and NOT in a romantic way. Breakfast is not good! The city of Marsala is not worth stating in. Go for Mazara instead.
Morten, 3-night trip

4/10 Fair

Not a 5 star
It’s billed at a 5 star but… 3? Has a nice pool Breakfast service poor Cracked basin in room Nice carpet No slippers gown or tub but 3 star price too
Dsvid, 1-night trip

10/10 Exceptional

My 2nd time staying at this property. I will be back again
Michael, 1-night trip

10/10 Exceptional

A glorious hotel
The hotel was a great experience in every possible way. We stayed for two extra nights just to enjoy the hotel and Marsala in general. The hotel is a splendid breath of the old world. Large and airy rooms, exquisite service, wonderful pool and overtly glutenous breakfast combined with a traditional ambience gave an impression of time beyond time. Somehow it felt like we were in a classic movie. We fully recommend this hotel to the couples that want to spend some quality time.
Vesa, 3-night trip

10/10 Exceptional

Pleasant decorated room with comfortable bed. We stayed in a suite. Very pleasant helpful staff. Easy free parking. Need to drive a short distance to nearby public lot to access the town. Breakfast offerings were on the weak side not in keeping with the character of the hotel.

6/10 Good

Very tired hotel. Window view of an upgraded room was on barbed wired parking lot with train tracks. Breakfast an absolute minimum.
Witold, 1-night trip

4/10 Fair

Faded glory in the extreme, 2* and not 5*, not conveniently located, no communal bar, charged €13 to have a tea brought to the room, I was disappointed by the experience….
Melanie, 1-night trip

4/10 Fair

Not recommending for families with children
Hotel is definitely not as seen in the pictures. There is no beach in 200m and location is in the middle of nowhere between warehouses. It may seems like an 5 star hotel but it was more like 2* hotel. Definitely not recommending for people with children since you have like nothing to do there. Rooms and the hotel also stinked and bed sheets were dirty. They also charge you for everything. Tourist trap for sure. Only good thing was that the personal was friendly.
2-night trip

10/10 Exceptional

ok
Hans, 1-night trip

8/10 Very good

5* - no way
The hotel has spacious spaces. The pool and its surroundings are large and not crowded. The pool is fantastic. Actually it's not European 5*, it's more African. The equipment was a bit outdated, the towels were also very worn. The portions in the restaurant are small, but not because of "fine dining". The city center is a 15-20 minute walk away. The walk leads through an unpleasant area, it does not feel good to walk home there late at night. Breakfast is until 10.30, but by 10 o'clock the offer was poor.
PETER, 2-night trip

6/10 Good

A Charming Stay with Room for Improvement My family and I recently spent four days at this historic hotel, drawn by its rich background and reputation. The property is impeccably clean, and the staff are incredibly gentle and hospitable. The service is courteous and attentive, reflecting the best of hospitality. However, considering the hotel’s storied past, we expected a more inclusive and detailed approach to service. While breakfast was included, the quality fell short of our expectations. When I requested eggs sunny side up, slightly turned over, I received overcooked eggs with crispy edges instead. We later learned that the waiters, not trained chefs, were responsible for cooking, which seemed unusual for a hotel of this caliber. The excuse given was the lack of appropriate cookware, which felt inadequate for a property with such a prestigious history. Another minor issue occurred during breakfast. As a parent of a three-year-old, I made a sandwich for my child and asked the waiter for napkins. To my surprise, he brought paper towels typically used in bathrooms. This oversight seemed out of place in a five-star establishment where attention to detail should be paramount. Overall, while the hotel offers a beautiful and clean environment with gracious staff, there are areas where improvements are needed, particularly in the dining experience and attention to detail. I would love to return, hoping the management takes these feedback points to heart to enhance the guest
Cesare, 3-night trip

2/10 Poor

Think twice…
1. The door to the hotel room never closed properly without repeated attempts and great strength. It was very loud trying to close the door. 2. The remote to the television did not work. 3. The hotel was empty, void of customers yet it took great effort to be relocated to a room where the door closed properly. 4. It was just myself and two other guests in this massive dining room yet the waiter begrudgingly responded when I asked him to heat up the frittata. The frittata was ice cold on the buffet table. He warms the frittata and also brings runny scrambled eggs??? Absurd just completely absurd. I never asked for scrambled eggs. 5. Only three guests in this massive sized palace hotel and they couldn’t get it right.
Eliza, 2-night trip

10/10 Exceptional

Renoviertes Grand Hotel
Wir wurden herzlich empfangen, es ist alles super sauber.. das Frühstück war etwas weniger, aber es waren nur wenige Gäste da.. natürlich kann man sagen für 5 Sterne wenig .. nur dann muss alles weggeschmissen werden .. konnten aber Eigerichte bestellen und es wurde sofort zubereitet
Elvira, 1-night trip

8/10 Very good

Anna-Karin, 2-night trip

8/10 Very good

Anna-Karin, 1-night trip

6/10 Good

Vincent, 4-night trip

8/10 Very good

in einem 5 ***** und in Sizilien sollten die Säfte frisch gepresst und nicht als Pulver mit Wasser aufbereitet werden. Ein no go, bitte ändern
Kaspar, 2-night trip