In Lucca's historic heart, Palazzo Alexander Hotel offers an elegant retreat. Tee off on the 18-hole golf course, unwind with a book in the library, or explore the city on two wheels with bike rentals. With helpful staff and free in-room WiFi, your stay is sure to be a memorable experience.
Reviews
9.49.4 out of 10
Exceptional
Popular amenities
Bar
Airport transfer
Connecting rooms available
Laundry facilities
Non-smoking
24/7 front desk
Main amenities (12)
Daily housekeeping
Bar/lounge
24-hour room service
Babysitting
Airport shuttle
Area shuttle
24-hour front desk
Coffee/tea in a common area
Library
Computer station
Front-desk safe
Snack bar/deli
Feel at home (6)
Babysitting (surcharge)
Connecting/adjoining rooms available
Private bathroom
Premium TV channels
Daily housekeeping
Laundry facilities
The current price is $118
$118
$140 total
includes taxes & fees
Mar 21 - Mar 22
Room options
Available filters for rooms
Showing 6 of 6 rooms
View all photos for Junior Suite Tosca with balcony
San Giuliano Terme Ripafratta Station - 10 min drive
Lucca San Pietro a Vico Station - 10 min drive
Lucca Station - 15 min walk
Airport shuttle (surcharge)
Area shuttle (surcharge)
Restaurants
Buca di Sant'Antonio - 4 min walk
Osteria Bastian Contrario - 2 min walk
Osteria da Rosolo - 5 min walk
Bollicine d'Autore - 3 min walk
Franklin'33 - 4 min walk
About this property
Palazzo Alexander Hotel
Adjacent to a golf course, Palazzo Alexander Hotel is a great choice for a stay in Lucca. Freebies like WiFi and wired internet are added perks, and guests looking to stay active can check out the nearby hiking/biking trails and mountain biking. A bar/lounge and a snack bar/deli are other highlights. Fellow travelers love the helpful staff and comfortable guestrooms.
Languages
English, French, German, Italian, Spanish
At a glance
Hotel size
12 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in/out available
Minimum check-in age: 18
Check-out time is 11 AM
Contactless check-out available
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Babysitting*
Pets
Pets not allowed
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Transfers
Airport shuttle (available 24 hours)*
Offsite
Area shuttle*
Other information
Smoke-free property
Property amenities
Food and drink
Bar/lounge
Coffee/tea in a common area
24-hour room service
Snack bar/deli
Traveling with children
Babysitting (surcharge)
What to do
Bicycle rentals nearby
Golfing nearby
Hiking/biking trails nearby
Horse riding nearby
Scooter/moped rentals nearby
Working away
Computer station
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Bicycle rentals
Facilities
1 building/tower
Built in 1100
Safe-deposit box at front desk
Library
Television in common areas
Adjacent to a golf course
Accessibility
Wheelchair accessible
Elevator
Assistive listening devices available
Room amenities
Be entertained
50-inch Smart TV
Premium satellite channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Sleep well
Down comforter
Soundproofed rooms
Bed sheets provided
What to enjoy
Individually furnished
Freshen up
Private bathroom
Shower only
Bidet
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi and wired internet
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 4.50 per person, per night, up to 3 nights. This tax does not apply to children under 14 years of age.
Optional extras
Airport shuttle service is offered for an extra charge of EUR 70 per vehicle (one way)
Area shuttle service is offered for an extra charge
Children & extra beds
Babysitting is available for an extra charge
Rollaway beds are available for EUR 30.0 per night
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a first aid kit, and window guards on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Eurocard
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Also known as
Alexander Palazzo
Hotel Palazzo Alexander
Palazzo Alexander
Palazzo Alexander Hotel
Palazzo Alexander Hotel Lucca
Palazzo Alexander Lucca
Palazzo Alexander Hotel Hotel
Palazzo Alexander Hotel Lucca
Palazzo Alexander Hotel Hotel Lucca
Frequently asked questions
Does Palazzo Alexander Hotel offer free cancellation for a full refund?
Yes, Palazzo Alexander Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Palazzo Alexander Hotel?
Sorry, pets aren't allowed.
Is airport shuttle service offered by Palazzo Alexander Hotel?
Yes, an airport shuttle is available. The charge is EUR 70 per vehicle one way.
What are the check-in and check-out times at Palazzo Alexander Hotel?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11 AM. Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at Palazzo Alexander Hotel and nearby?
Have fun with activities like cycling, hiking, and horseback riding, and practice your swing at the nearby golf course.
What's the area around Palazzo Alexander Hotel like?
Palazzo Alexander Hotel is in Lucca Historical Center, a short 3-minute walk from Lucca City Hall and 5 minutes' walk from Palazzo Pfanner.
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Palazzo Alexander Hotel Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.8/10
Staff & service
9.2/10
Amenities
9.0/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
Sep 29, 2024
Very nice property and staff.
Ronald
Ronald, 2-night trip
10/10 Exceptional
Dec 29, 2024
So friendly
The staff was the best part!
Heather
Heather, 2-night trip
10/10 Exceptional
Oct 22, 2024
Hotel Alexander is a gem of a property, beautifully restored and well-maintained. Staff is extremely friendly and helpful. Generous American style breakfast. Highly recommend for anyone visiting Lucca.
David
David, 1-night trip
10/10 Exceptional
Oct 29, 2024
Would definitely recommend
Julie
Julie, 8-night trip
10/10 Exceptional
Sep 30, 2024
Great staff
Great staff, very helpful
Michael
Michael, 2-night trip
10/10 Exceptional
May 13, 2024
Wonderful location and staff!
Huana
Huana, 2-night trip
8/10 Very good
Aug 9, 2024
Great location and fantastic staff. Would highly recommend.
Mathew
Mathew, 2-night trip
10/10 Exceptional
Oct 2, 2024
Very friendly, helpful and professional staff. Beautiful lobby area where a delicious breakfast is served. We stayed in the Tosca Room which has a balcony overlooking Lucca and the surrounding hills; very unique for inside the wall. We would love to come back again.
Neil
Neil, 3-night trip
10/10 Exceptional
Aug 30, 2024
Great stay! The rooms are big with a Tuscan Palazzo feel. Gabriel and his father are really helpful guiding you with restaurants and around the city.
Good breakfast, gentleman serving in the morning is very nice.
It was a lovely stay!
Constantine
Constantine, 3-night trip
10/10 Exceptional
Jun 28, 2024
Comfortable rooms, friendly and attentive staff, especially breakfast service. Good location within the walls and quick and easy walking to main piazzas, restaurants, bars, etc.
John
John, 6-night trip
10/10 Exceptional
Jul 11, 2024
So very quaint, and nicely appointed.
The staff was so welcoming, and proud of the facility.
Dan
Dan, 1-night trip
10/10 Exceptional
Aug 13, 2024
Loved Hotel Alexander
Perfectly charming and friendly, we had a lovely time at this well located and comfortable hotel in Lucca. Very helpful staff. It was very, very hot but our room was just cool enough. Would definitely come back.
Shelley
Shelley, 1-night trip
10/10 Exceptional
Jul 6, 2024
We liked everything about this Hotel. From the moment we arrived, the owner was very helpful with recommending places to visit in Lucca. All the staff were helpful and the location of the Hotel was great. Excellent attention to detail and the breakfast was of quality and plentiful.
Carole
Carole, 3-night trip
10/10 Exceptional
Jun 2, 2024
Staff at hotel are wonderful. They do everything to please. We had a wonderful stay.
Cathy
Cathy, 3-night trip
10/10 Exceptional
Sep 14, 2024
The staff pay extra special attention to detail. And every detail is and was appreciated. Highly recommended.
Doug
Doug, 2-night trip
10/10 Exceptional
Apr 16, 2024
Excellent position for exploring walled city
Lovely, helpful staff
Old world atmosphere
Nigella
Nigella, 2-night trip
10/10 Exceptional
May 26, 2024
Lovely hotel. Fabulous breakfast. Staff were very friendly and helpful . Great location in a lovely area .
kenneth
kenneth, 3-night trip
10/10 Exceptional
Jun 28, 2024
Graduation trip
Helpful staff and excellent accommodations for a historic building. Breakfast was delicious every day.
Christine
Christine, 2-night trip
10/10 Exceptional
Jun 15, 2024
Excellent location. Charming building. Very helpful staff.
Frank
Frank, 3-night trip
10/10 Exceptional
Jun 10, 2024
Lovely stay during festival weekend
Great stay during the Lucca summer festival. My friend and I loved our "family room" - two connecting rooms, both with its own bathroom. The staff were very nice.
rani
rani, 2-night trip
10/10 Exceptional
Jul 11, 2024
Perhaps one of the best decisions my wife and I made on our trip was staying at Palazzo Alexander. A family owned and operated hotel whose staff was friendly, accommodating, helpful, and kind. We wish we had booked a longer stay, and it is located in a very charming part of the old town of Lucca, very walkable to many restaurants, shopping, and attractions. Will for sure stay here again.
Nicholas
Nicholas, 2-night trip
10/10 Exceptional
Aug 9, 2024
A family owned business and it showed! The staff were very courteous, helpful and friendly. Nothing was too much trouble. I would stay there again because of the staff! Breakfast great.
Susan
Susan, 1-night trip
10/10 Exceptional
Jun 4, 2024
Delightful hotel . So beautiful and comfortable easy to walk everywhere. Highly recommend
Anne
Anne, 3-night trip
10/10 Exceptional
Apr 1, 2024
Wonderful stay
Wonderful staff, balcony with view, breakfast. Very satisfied and will return!
Nina
Nina, 1-night trip
10/10 Exceptional
May 12, 2024
Superb Hotel
Wonderful family run hotel which offers the perfect location for visiting all the sites of Lucca. Greeted by the owner with a lovely warm welcome and a beautiful room. Delicious cooked breakfast in an atmosphere of opulence whilst maintaining such a homely feeling. It was truly a fantastic place to stay.