This was a 2 night hotel stay. The only way to our room was a narrow spiral staircase you had to carry your suitcase down, the tv didn’t work in the room, there was no warm water at all, there was no trash can in the room, lamp by the bed didn’t work, the closet had a light on that couldn’t be turned off, there were no wash cloths, the towel had a bug in it. We had a busy day planned so ate we got ready we went to leave and the room wouldn’t lock. We tried for 20 minutes and it just wouldn’t lock. There was no one available to get help so we packed and left at 10:30am