Khaolak Emerald Beach Resort and Spa

4.0 star property
Family-friendly resort with 2 outdoor pools, connected to a shopping center, near Khao Lak Beach

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Khaolak Emerald Beach Resort and Spa

2 outdoor pools, free cabanas, pool umbrellas
Aerial view
Deluxe Room | In-room safe, free cribs/infant beds, free WiFi, bed sheets
Deluxe Room, Pool Access | In-room safe, free cribs/infant beds, free WiFi, bed sheets
Balcony

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Airport transfer
    Airport transfer
  • Non-smoking
    Non-smoking
  • Gym
    Gym
  • Pool
    Pool
  • 24/7 front desk
    24/7 front desk
Main amenities
  • Daily housekeeping
  • On the beach
  • 2 restaurants and bar/lounge
  • 2 outdoor pools
  • Breakfast available
  • Fitness center
  • Sauna
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels
  • Seasonal outdoor pool
  • Children's pool
Feel at home
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Refrigerator
  • Private bathroom
The price is $93
$114 total
includes taxes & fees
Nov 21 - Nov 22

Room options

Available filters for rooms
Showing 12 of 12 rooms

Family Room (Grand Deluxe)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Refrigerator
Plasma TV
Bathrobes
Hair dryer
Shower/tub combination
  • 62 sq m
  • Sleeps 2
  • 1 King Bed, 1 Twin Bed and 1 Double Sofa Bed

Beach Front Pool Villa

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Refrigerator
Plasma TV
Separate bedroom
Bathrobes
Hair dryer
  • 62 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, Pool Access

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Refrigerator
Plasma TV
Bathrobes
Hair dryer
Shower/tub combination
  • 56 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, Pool View

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Refrigerator
Plasma TV
Bathrobes
Hair dryer
Shower/tub combination
  • 56 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Refrigerator
Plasma TV
Bathrobes
Hair dryer
Shower/tub combination
  • 50 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Beach Front Villa

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Refrigerator
Plasma TV
Separate bedroom
Bathrobes
Hair dryer
  • 62 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Pool View Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Beachfront Villa

  • Sleeps 2
  • 1 King Bed

Deluxe Grand Family Room

  • Sleeps 2
  • 1 Double Bed

Deluxe Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Deluxe Pool Access Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Beach Front Pool Villa

  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
7/10 Moo 2 Ban Khao Lak, Ramkean, Thai Mueang, Phang Nga, 82210

What's nearby

  • Khao Lak Beach - 1 min walk - 0.0 km
  • Little White Sandy Beach - 1 min walk - 0.0 km
  • Khao Lak - 6 min drive - 2.2 km
  • Bang Niang Beach - 9 min drive - 7.8 km
  • Nang Thong Beach - 10 min drive - 6.1 km

Getting around

  • Phuket Intl. Airport (HKT) - 63 min drive
  • Airport shuttle (surcharge)
  • Area shuttle

Restaurants

  • ‪เรอดัง - ‬3 min drive
  • ‪มันโภชนา - ‬3 min drive
  • ‪Ruan Thai Kitchen - ‬4 min walk
  • ‪Beach Bar - ‬4 min drive
  • ‪The Delicafe - ‬6 min walk

About this property

Khaolak Emerald Beach Resort and Spa

At Khaolak Emerald Beach Resort and Spa, you can spend time at the beach enjoying beach umbrellas, volleyball, and beachside drinks, plus you'll be just steps from Khao Lak Beach. 2 outdoor pools provide plenty of fun, while guests in the mood for pampering can indulge in massages. Wai Wai Restaurant, one of 2 restaurants, serves seafood and is open for lunch and dinner. Other features include a poolside bar, a fitness center, and a sauna.

Languages

Chinese (Mandarin), English, German, Thai

At a glance

Hotel size

  • 350 units

Arriving/Leaving

  • Check-in time starts at 2 PM
  • Contactless check-in available
  • Check-out time is noon
  • Contactless check-out available

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • This property’s Water Park will be closed September 24-30, 2024.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Babysitting*
  • Supervised childcare*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Onsite parking limited

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
  • 2 restaurants
  • Bar/lounge
  • Beach bar
  • Poolside bar
  • Coffee shop
  • Barbecue grills
  • Room service (limited hours)

Traveling with children

  • Children's pool
  • Waterslide
  • Playground
  • Supervised childcare (surcharge)
  • Children's games

What to do

  • On the beach
  • Fitness classes
  • Yoga classes
  • Beach volleyball
  • Kayaking
  • Pool table
  • Hiking/biking trails nearby
  • Boat tours nearby
  • Scuba diving nearby

Working away

  • Business center
  • Meeting room
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Free pool cabanas
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 29 buildings/towers
  • Built in 2007
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • 2 outdoor pools
  • Sauna
  • Waterslide
  • Locally-owned & organized tours & activities
  • Banquet hall

Accessibility

  • Accessible airport shuttle

Room amenities

Be entertained

  • 32-inch plasma TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers

Sleep well

  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Mobile key entry

Special features

Dining

Wai Wai Restaurant - This beachfront restaurant specializes in seafood and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting).
Turtle Restaurant - Overlooking the garden, this restaurant specializes in Thai cuisine and serves breakfast, lunch, and dinner. Open daily.
Coffee Cup - This coffee shop overlooks the garden. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately THB 688 for adults and THB 344 for children
  • Airport shuttle service is offered for an extra charge of THB 2400 per vehicle (one-way, maximum occupancy 6)

Renovations and closures

The following facilities or services will be unavailable from June 15 2024 to November 30 2024 (dates subject to change):
  • Fitness facilities
  • Spa/Beauty services
The property will be renovating from June 15 2024 to November 30 2024 (completion date subject to change). The following areas are affected:
  • One of the dining venues
  • Bar/lounge
  • Exterior
  • Select guestrooms
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge
  • Rollaway beds are available for THB 1750.0 per day

Policies

This property does not have elevators.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Cashless transactions are available.

Also known as

Khaolak Emerald Beach Resort
Khaolak Emerald Beach Resort Thai Mueang
Khaolak Emerald Beach Thai Mueang
Khaolak Emerald Thai Mueang

Frequently asked questions

Does Khaolak Emerald Beach Resort and Spa offer free cancellation for a full refund?
Yes, Khaolak Emerald Beach Resort and Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Khaolak Emerald Beach Resort and Spa?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at Khaolak Emerald Beach Resort and Spa?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Khaolak Emerald Beach Resort and Spa?
Yes, there's free self parking. Parking spots may be limited.
Is airport shuttle service offered by Khaolak Emerald Beach Resort and Spa?
Yes, an airport shuttle is available. The charge is THB 2400 per vehicle one-way.
What are the check-in and check-out times at Khaolak Emerald Beach Resort and Spa?
You can check in starting at 2 PM. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Khaolak Emerald Beach Resort and Spa and nearby?
Have fun with onsite activities like kayaking and volleyball. Additional recreation onsite includes fitness classes and yoga. Enjoy a swim in one of the 2 outdoor swimming pools or use the resort's other amenities, which include a waterslide and a sauna. Khaolak Emerald Beach Resort and Spa also has a fitness center and a garden.
Are there restaurants at or near Khaolak Emerald Beach Resort and Spa?
Yes, there are 2 onsite restaurants, featuring alfresco dining, seafood, and garden views.
Does Khaolak Emerald Beach Resort and Spa have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Khaolak Emerald Beach Resort and Spa like?
Khaolak Emerald Beach Resort and Spa is located a short 1-minute walk from Khao Lak Beach.

Khaolak Emerald Beach Resort and Spa Reviews

Reviews

7.4

Good

7.8/10

Cleanliness

7.6/10

Staff & service

8.6/10

Amenities

7.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Very Good

Mark, 6-night trip
Verified Expedia guest review

4/10 Fair

Swim up pool dirty. Food cold.
Neil, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Nappakan, 3-night trip
Verified Expedia guest review

6/10 Good

Family hotel that needs some improvement
This is a FAMILY hotel. The kids pool is amazing, but if you don't have kids, I wouldn't recommend this hotel. Pros: Wonderful being on the water! Could walk to convenience stores, a few restaurants and bars. Decorations - the hotel really decorate for Valentine's Day. The elaborate decorations surprised us. There are multiple pools and the grounds are nice. Cons: The bed was lumpy and not comfortable. Our door had a crack where people could peek in. Our friends who booked two rooms did not have that same issue. The hotel staff was unable to refund our friends 250THB, after he talked with 4 different people. That's pretty silly. The happy hour drinks are all sugar and not very strong.
Felicity, 2-night family trip
Verified Hoteles.com guest review

4/10 Fair

The worst hotel we have ever stayed at. This hotel claims there are a 4 star hotel but it’s not. It’s a 2,5 star hotel and that says it all!
Anja, 21-night family trip
Verified Hoteles.com guest review

8/10 Very Good

Easter Family Holiday
Stayed at the Khao Lak Emerald Beach Resort for 14 nights over the school holidays with my wife and two kids aged 2 and 5. We had a fantastic time at the resort our room was great and perfect for the 4 of us. Nice aircon thank god :-) It’s located directly on the beach so you can choose between the pool or the beach :-) we also took walks up the beach to visit other small beach shacks. The kids pool was great with a water slide and lots of shallow areas for my youngest to play safely in. Buffet breakfast each morning was good with lots to choose from and a fresh egg station :-) The only suggestion I would make is the the kids club could have more suitable hours so you can leave your children for a while as it is currently we could not make use of it which was a shame. All in all fantastic holiday and for sure we will be back to Khao Lak
14-night family trip
Verified Hoteles.com guest review

10/10 Exceptional

We didn’t like how dirty the pool was on the sea front.
5-night trip
Verified Expedia guest review

6/10 Good

Too much smoking in public areas and restaurants at the hotel. Room cleaning service was very slow. Asked to be cleaned at 08:30, when we came back from the whole morning until 2:30 - they've just started to clean the room.
Mel, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Something for everyone.
Great beach, pools, breakfast, room, staff -- what's not to like? Kid friendly hotel. Hotel restaurants good, Easy access to many "street side" restaurants and a little shopping, convenience stores galore and cabs easy to come by. Free shuttle booked the day ahead into "town". Nice restaurants on the beach. Room quiet even with lots of kids around. Staff made effort to offer kid-friendly activities, in the pool area and also with paints etc, and also made every effort to encourage adults to join a friendly game of beach volleyball. Multiple pools, lots of places to lay out in shade or sun. Room to roam. Reasonable pricing. It might have been nice to have designated areas for smokers in the outdoor spaces. Room air con worked well. Room clean and spacious. A fruit plate was placed on the in-room table for our arrival. The balcony had good room and seating for two. After being shown to our room, we were offered an upgrade in room (with an uncharge), but I did not feel it was necessary. I would love to return anytime. I only wish my whole family - husband - kids(& spouses) - and grands were all along on this trip.
Reatha, 4-night trip with friends
Verified Hoteles.com guest review

8/10 Very Good

A very family-oriented hotel! We were on the top, 3rd, floor and there is no lift--so a long climb! But a very pleasant stay. The sofa was
richard, 5-night romance trip
Verified Hoteles.com guest review

10/10 Exceptional

Great stay , hotel staff so helpful . Beach and pool both beautiful. Breakfast was fine , beach restaurant has lovely food. Nice restaurants close by , main shopping stop 5min in a tuk tuk . Would stay here again if I’m in Khaolak
Meg, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Great family holiday. Lovely safe beach for children. Pool has fun activities for little ones. Restaurant, shops and supermarkets at your doorstep. Would highly recommend for a family holiday or relaxing holiday for all ages. Must mention the two girl staff members for water aerobics, kids disco etc. keptour grandchildren and us entertained. This is definitely a wonderful place to stay for all.
Judy, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Very good and getting better
Chris, 4-night romance trip
Verified Hoteles.com guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

8/10 Very Good

Nice hotel, good location
The hotel as such is nice, but under serious renovation. Temporary reception area was not clearly indicated and the pool at beach-side was under construction. The hotel was nice, large room and nicely renovatedGood
maarten, 1-night romance trip
Verified Hoteles.com guest review

6/10 Good

Just an OK hotel
Staff are friendly, beach restaurant is good and close to the pool, and, naturally, the beach. Some rooms are tired - you can tell that cupboards and bed bases are just built from plywood. There's newer rooms too, but we got an old one.
Art, 7-night family trip
Verified Expedia guest review

4/10 Fair

Nice Beach/Pool - that's about it.
Arrived at the hotel early (10:30am). Room was not ready yet as the check in time is 2:00pm so we decided to head to beach and pool. At 2:30 I headed back to get a room key. I went to our room and the housekeeper informed me it wasn't ready yet. I went back to the front desk (btw - it's hot and a long walk). They called someone and said the room was ready now. I went back to the room and was informed it still was not ready (3rd floor and no elevator). I went back to the front desk. After an apology, my room was changed to one a few doors down from original room. I headed to the new room. Guess what? Housekeepers working on room and informed it was not ready. Back to the front desk. Informed that I needed wait for 15-20 minutes for the room. Not a great way to start my stay. The manager said there was nothing she could do, I just had to wait. No offers for a drink or anything. I get that the room was not ready when we arrived. I didn't expect that it would be ready. But now it is 3:00pm and they don't have a room out of the 270 on the property. Finally got into the room. Bags showed up within minutes of getting into the room which was great. Again, 3rd floor with no elevator so I was impressed they hauled the bags up there so fast. My son has had to go to bathroom and waited until we got into the room. He informed me the toilet does not work. No water to the room. Location was good and beach/pool was nice. Kids staff was great. Property is tired.
Verified Hoteles.com guest review

2/10 Poor

The worst nightmare of a hotel I ever stayed.
It started badly from the first night. No hot water in the bathroom, so I had to sleep with no shower, with the same clothes i had from the flight. The breakfast is the poorest quality, plus they accepted a group of loud Chinese tourists just for the breakfast who invaded the whole place and made a mighty mess. I asked for towels which were not provided as usual, I had to call 3 times and wait one hour to get them. For the complimentary water which was forgotten by the housekeeping, I called and begged 5 times and still no-one showed at the door. This was clearly badly trained equipe who didn't take seriously their duties. The house keeping woman growled at me when I asked for a soap, I was just dumbfounded and mesmerized at the absolute blackness of professionalism. To be brief, i would never recommend this hotel to anyone I know except my worst enemies ( fortunately I have none ). It really ruined my precious holidays and of the most biggest disappointment I ever had of any hotels I stayed in my many many trips.
Verified Expedia guest review

4/10 Fair

You rather stay away from this resort!
Stay away from this property. It looks dated and service levels are poor. As we checked in, we realized that the AC in our villa was not working. It was only After 5 frantic calls and 3 visits to the reception, that they could fix it. When we told the hotel manager that we are unhappy with the service and like to check out asap, we were told its not possible as the reservation is through hotels.com. So we ended up paying 900baht for this kind of an experience!
Verified Hoteles.com guest review

6/10 Good

Medium hotel. Too expensive.
So bad WIFI in the rooms. Plus, the pools were not so good for the kids. Our son got injured when swimming, because of the repairment of the pool was so bad. The breakfast was also bad. But the beach and the hotel overall was OK.
Verified Hoteles.com guest review

6/10 Good

Nice hotel close to the beach
Hotel ok ... Good swimming pools .... Restaurants and right on the beach ... Nice and quiet .. No water sports to spoil the view ... Big problem with the wifi in the room ....
Verified Expedia guest review

6/10 Good

Family Hotel, but improvement needed on service
The stay started off a little rough - we received the wrong room (a family suite instead of a king sized standard room), and required to wait another hour until our actual room was ready. Which wasn't terrible, but there was no offer of a drink at the bar on the house while we wait, or a percentage off dinner at the resort, which is usually what we get when a room is delayed. However, the rooms were massive, but the beds were hard. But the beach was wonderful, and the breakfast is very Thai - do not expect traditional western breakfast selections here! That being said, there's plenty of places to eat around the resort if you don't feel like what they have that night. Also - this very much a family hotel, which we missed when selecting the hotel as me and my boyfriend would have preferred something a little more "couple-friendly", but overall, it was nice.
Verified Expedia guest review

8/10 Very Good

Good value for the money
Got a discounted rate because low season right now and the place pretty empty. Room large and clean. Breakfast was included and very good. Beach spot nice; swimming pools pretty good; didn't do any activities in the hotel. There are restaurants, shops, corner store, bars, and trips vendors in walking distance; nothing fancy but very convenient. Clientele at this time in the season was on the older side. Would recommend if it fits what you looking for.
Verified Hoteles.com guest review

6/10 Good

Breakfast was really bad! My 5 years old child like pool and water tubing so much ( unfortunately this tubing system often was broken).
Verified Hoteles.com guest review

6/10 Good

Beach front resort
I guess as it was low season that gave this place a sort of dismal atmosphere! Everything was as Expedia showed, but it felt a sad place.The staff (and most of the guests) didn't smile-that doesn't include the great man at the luggage area! There are numerous restaurants and small shops nearby,so we didn't opt for the 350 Bht breakfast. We found most items about 25% more expensive than in Phuket. Our party decided we would not stay here again,it is a bit isolated even though the main town is only a 40 bht song khew trip 0r 150 by taxi, and the hotel does a free shuttle twice daily, there isn't much to do locally. Elephant rides are close, but everything else requires transport to major cities. (ie James Bond Is., Simian Isles) Our advice, take a good book, and use this place to laze by the pool with beers bought from the mini marts!
Verified Expedia guest review