4/10 Fair
Nov 8, 2024
Frustrating
Every day we had an issue with housekeeping. First day our room was not cleaned, and we had to ask why, and I was asked did you call? I had service please on the door and we were gone from 9-3 and my husband had a zoom call, and the room was still not cleaned. When it was cleaned, they did not replace the toiletries and once again we had to call and request them. They took the bathrobe, and we called for one and it was never delivered.
I'm not quite sure why a small coffee maker is not in the room, went down to get coffee and brought it to the room and the expensive cup was cold! again not sure why no coffee accommodations.I feel the hotel is lacking in hospitality.
Sherry
Sherry, 3-night trip
Verified Hoteles.com guest review