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Mercure Hanoi La Gare

4.0 star property
Family-friendly hotel with restaurant, near Hoan Kiem Lake

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Hanoi La Gare

Front of property
Exterior
Deluxe Room, 1 Queen Bed with Sofa bed | Minibar, in-room safe, desk, blackout drapes
Bar (on property)
Interior detail

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Connecting rooms available
    Connecting rooms available
  • Airport transfer
    Airport transfer
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
  • Free parking
    Free parking
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour fitness center
  • 24-hour room service
  • Coffee shop/cafe
  • Babysitting
  • Business center
  • Meeting rooms
  • Airport shuttle
  • Limo/town car service
  • Terrace
For families
  • Children stay free
  • Babysitting (surcharge)
  • Rollaway/extra beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
The price is $48
$55 total
includes taxes & fees
Dec 14 - Dec 15

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Room, 1 Queen Bed with Sofa bed

Deluxe Room, 1 Queen Bed with Sofa bed | Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 1 Queen Bed with Sofa bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Sofa bed
Premium bedding
Blackout drapes/curtains
  • 34 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | Minibar, in-room safe, desk, blackout drapes

Superior Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Sofa bed - twin
Blackout drapes/curtains
Hair dryer
Rainfall showerhead
  • 27 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Minibar, in-room safe, desk, blackout drapes

Standard Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Sofa bed - twin
Blackout drapes/curtains
Hair dryer
Rainfall showerhead
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | Minibar, in-room safe, desk, blackout drapes

Standard Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Sofa bed - twin
Blackout drapes/curtains
Hair dryer
Rainfall showerhead
  • 24 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Lobby sitting area
Hanoi Royal Palace Hotel 2
Free breakfast
Spa
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Parking available
9.8 out of 10, Exceptional, (3025)
The price is $61
$69 total
includes taxes & fees
Dec 9 - Dec 10
Hanoi Royal Palace Hotel 2
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About the neighborhood

Map
94 Ly Thuong Kiet Street Hoan, Hoan Kiem District, Hanoi, 10000

What's nearby

  • St. Joseph's Cathedral of Hanoi - 15 min walk - 1.3 km
  • Hanoi Old Town Night Market - 18 min walk - 1.6 km
  • Hoan Kiem Lake - 18 min walk - 1.6 km
  • Hanoi Opera House - 2 min drive - 2.1 km
  • Quan Chuong Gate - 3 min drive - 2.4 km

Getting around

  • Noi Bai Intl. Airport (HAN) - 45 min drive
  • Hanoi Railway Station - 3 min walk
  • Hanoi Long Bien Station - 8 min drive
  • Hanoi Giap Bat Station - 14 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Sadhu Vegetarian Restuarant - ‬2 min walk
  • ‪d'Lions Restaurant - ‬2 min walk
  • ‪IBiero Craft Beer Station - ‬1 min walk
  • ‪Vịt Nướng 73 Nam Ngư - ‬1 min walk
  • ‪Nhà Hàng Khoa Ngan - ‬5 min walk

About this property

Mercure Hanoi La Gare

Mercure Hanoi La Gare puts you just a 5-minute drive from Hoan Kiem Lake and St. Joseph's Cathedral of Hanoi. Guests can visit the 24-hour fitness center for a workout or grab a bite to eat at Brasserie Le Pavillion, which serves international cuisine and is open for breakfast, lunch, and dinner. This Colonial hotel also features a bar/lounge, a snack bar/deli, and a terrace.

Languages

Chinese (Mandarin), English, French, Spanish, Vietnamese

At a glance

Hotel size

  • 100 rooms
  • Arranged over 9 floors

Arriving/Leaving

  • Check-in start time: 2:00 PM; Check-in end time: midnight
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)
  • Babysitting*
  • Supervised childcare*

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi and wired internet access in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Supervised childcare (surcharge)
  • Children's menu

What to do

  • Bicycle rentals nearby
  • Golfing nearby

Working away

  • Business center
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Built in 2009
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • 24-hour fitness center
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall
  • Colonial architecture

Accessibility

  • Wheelchair accessible
  • Elevator

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium satellite channels
  • Pay movies

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Rainfall showerhead
  • Bidet
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Dining

Brasserie Le Pavillion - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately VND 264000 per person
  • Airport shuttle service is offered for an extra charge of VND 1267000 per vehicle (roundtrip)

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge
  • Rollaway beds are available for VND 780000.0 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Also known as

Hanoi Mercure
Mercure Gare
Mercure Gare Hanoi
Mercure Gare Hotel Hanoi
Mercure Hanoi
Mercure Hanoi Gare
Mercure Hanoi La Gare Hotel Hanoi
Mercure Hanoi Gare Hotel
Mercure Gare Hotel
Mercure Hanoi La Gare Hotel
Mercure Hanoi La Gare Hanoi
Mercure Hanoi La Gare Hotel Hanoi

Frequently asked questions

Does Mercure Hanoi La Gare offer free cancellation for a full refund?
Yes, Mercure Hanoi La Gare does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Mercure Hanoi La Gare?
Sorry, pets aren't allowed.
Is parking offered on site at Mercure Hanoi La Gare?
Yes, there's free self and valet parking.
Is airport shuttle service offered by Mercure Hanoi La Gare?
Yes, an airport shuttle is available. The charge is VND 1267000 per vehicle roundtrip.
What are the check-in and check-out times at Mercure Hanoi La Gare?
Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is noon.
What is there to do at Mercure Hanoi La Gare and nearby?
Have fun with nearby activities such as cycling and practice your swing at the nearby golf course. Additional recreation nearby includes casino gaming. Enjoy amenities like a 24-hour fitness center and a garden.
Are there restaurants at or near Mercure Hanoi La Gare?
Yes, Brasserie Le Pavillion offers international cuisine and garden views.
What's the area around Mercure Hanoi La Gare like?
Mercure Hanoi La Gare is in Hoan Kiem, a short 3-minute walk from Hanoi Railway Station and 18 minutes' walk from Hoan Kiem Lake.

Mercure Hanoi La Gare Reviews

Reviews

8.6

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Very Good

Lai Ka, 2-night business trip
Verified Hoteles.com guest review

6/10 Good

The washroom is so tiny. No proper door in washroom. Washroom door can’t be fully opened as the toilet obstructs. I’m a short (5ft) and even for me the sink was really, really low. Water splashes everywhere, when tap is turned on.
Latha, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Nice accommodations just not crazy about Hanoi
Pamela, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Paul, 4-night trip
Verified Hoteles.com guest review

4/10 Fair

I will be making a formal complaint about this hotel! After a very long and tired day, I was feeling cold and there was limited hot water! I was showering and the water went cold. We called reception who quickly sent someone to look at the issues and they said that this is an ongoing problem and we would have to wait for the water to warm up. This is a joke, I would never have stayed there if I had known this. We stayed there for 2 days (4 of us in 2 rooms) and we all had that problem.
husna, 2-night family trip
Verified Expedia guest review

8/10 Very Good

4 star service indeed
Very new room and good location. Definitely a 4 star room and service. But the breakfast is a bit disappointing. Coffee is bad and not many variety of food
Lobby
Breakfast
Too
Toilet
Chen Hong, 2-night business trip
Verified Hoteles.com guest review

8/10 Very Good

hotel staff was very helpful and accommodating, great breakfast fare, very clean hotel.
JORGE, 2-night trip
Verified Expedia guest review

8/10 Very Good

Shigeru, 1-night trip
Verified Expedia guest review

4/10 Fair

Lamisa, 4-night business trip
Verified Hoteles.com guest review

10/10 Exceptional

There is a lack of restaurant for breakfast around the hotel. The safest option is to purchase a room with breakfast.
Raffles Kean Yee, 1-night business trip
Verified Expedia guest review

8/10 Very Good

Eddie, 4-night business trip
Verified Hoteles.com guest review

10/10 Exceptional

部屋はいつも綺麗でした。 毎日の掃除もきちんとしていてスタッフも礼儀正しく印象良かったです。ネット接続が部屋の場所によっては少し不安定でした。
Verified Expedia guest review

10/10 Exceptional

Everything was good, cleanness, room comfort, breakfast.
Viliam, 2-night business trip
Verified Hoteles.com guest review

10/10 Exceptional

Peng, 1-night business trip
Verified Hoteles.com guest review

10/10 Exceptional

Soo Khee, 1-night trip
Verified Hoteles.com guest review

8/10 Very Good

Clean and quiet
Yuichi, 2-night business trip
Verified Expedia guest review

10/10 Exceptional

Eddie, 4-night business trip
Verified Hoteles.com guest review

8/10 Very Good

Lau, 5-night trip
Verified Hoteles.com guest review

8/10 Very Good

A value for money Hotel, located centrally
The toilets are a bit small n the toilet doors don't close properly. Otherwise, an excellent location n a neat and clean hotel with responsive staff
Rajan, 1-night family trip
Verified Hoteles.com guest review

8/10 Very Good

Value for money Hotel in an excellent location
Housekeeping was a little slow in responding to requests. Otherwise, a very good hotel
Rajan, 1-night family trip
Verified Hoteles.com guest review

8/10 Very Good

Fuss free business hotel. Will stay again
Lai Yuin, 1-night trip
Verified Expedia guest review

8/10 Very Good

For business travellers, Mercure would meet most needs.
Lai Yuin, 2-night trip
Verified Expedia guest review

2/10 Poor

Denis, 2-night business trip
Verified Hoteles.com guest review

6/10 Good

1-night trip
Verified Expedia guest review

10/10 Exceptional

Desmond, 3-night business trip
Verified Hoteles.com guest review