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Comfort Suites Gatlinburg Downtown-Convention Center

2.5 star property
Mountain hotel with indoor pool, near Ripley's Aquarium of the Smokies

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Photo gallery for Comfort Suites Gatlinburg Downtown-Convention Center

Exterior
Lobby
Lobby
Exterior
Suite (Double Queen, Handicapped Impaired) | Premium bedding, down comforters, pillowtop beds, desk
In the heart of Gatlinburg, Comfort Suites Gatlinburg Downtown-Convention Center offers a warm welcome with its fireplace and free breakfast buffet. Relax in the indoor pool, grab a snack from the bar/deli, or recharge your vehicle at the electric car charging station.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Electric vehicle charging point
  • 24/7 front desk
  • Connecting rooms available

Main amenities (12)

  • Weekly housekeeping
  • Indoor pool
  • Ski storage
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Computer station
  • Lobby fireplace
  • Snack bar/deli
  • Vending machine
  • Water dispenser
  • Self-serve laundry

Feel at home (6)

  • Free cribs/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Separate sitting area
  • Laundry facilities
  • Coffee/tea maker
The current price is $107
$131 total
includes taxes & fees
Mar 30 - Mar 31

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Suite, 1 King Bed, Accessible (Handicapped)

Premium bedding, down comforters, pillowtop beds, desk

Suite, 1 King Bed, Accessible (Handicapped)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Pillowtop bed
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Double Queen)

Premium bedding, down comforters, pillowtop beds, desk

Suite (Double Queen)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Pillowtop bed
  • 46 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Suite (Double Queen, Handicapped)

Suite (Double Queen, Handicapped) | Premium bedding, down comforters, pillowtop beds, desk

Suite (Double Queen, Handicapped)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Pillowtop bed
  • 46 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Suite, Accessible (Wide King, Handicapped, HEARING)

Premium bedding, down comforters, pillowtop beds, desk

Suite, Accessible (Wide King, Handicapped, HEARING)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Pillowtop bed
  • 93 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Premium bedding, down comforters, pillowtop beds, desk

Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Pillowtop bed
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Wide King, Handicapped, HEARING)

Suite (Wide King, Handicapped, HEARING) | Premium bedding, down comforters, pillowtop beds, desk

Suite (Wide King, Handicapped, HEARING)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Pillowtop bed
  • 93 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite, Accessible (One Bed King, Handicapped, HEARING)

Suite, Accessible (One Bed King, Handicapped, HEARING) | Premium bedding, down comforters, pillowtop beds, desk

Suite, Accessible (One Bed King, Handicapped, HEARING)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Pillowtop bed
  • 46 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite (One Bed King, Handicapped Impaired)

Suite (One Bed King, Handicapped Impaired) | Premium bedding, down comforters, pillowtop beds, desk

Suite (One Bed King, Handicapped Impaired)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Pillowtop bed
  • 46 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite (Double Queen, Handicapped Impaired)

Suite (Double Queen, Handicapped Impaired) | Premium bedding, down comforters, pillowtop beds, desk

Suite (Double Queen, Handicapped Impaired)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Pillowtop bed
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite (One Bed King)

Suite (One Bed King) | Premium bedding, down comforters, pillowtop beds, desk

Suite (One Bed King)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Pillowtop bed
  • 46 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite, 1 King Bed (Handicapped Impaired)

Suite, 1 King Bed (Handicapped Impaired) | Premium bedding, down comforters, pillowtop beds, desk

Suite, 1 King Bed (Handicapped Impaired)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Pillowtop bed
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Wide King, HEARING)

Suite (Wide King, HEARING) | Premium bedding, down comforters, pillowtop beds, desk

Suite (Wide King, HEARING)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Pillowtop bed
  • 93 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
321 Reagan Drive, Gatlinburg, TN, 37738

Getting around

  • McGhee Tyson Airport (TYS) - 76 min drive

Restaurants

  • ‪Ole Smoky Distillery - ‬8 min walk
  • ‪Sugarlands Distilling Co. - ‬7 min walk
  • ‪Loco Burro Fresh Mex Cantina - ‬8 min walk
  • ‪Pancake Pantry - ‬11 min walk
  • ‪Donut Friar - ‬11 min walk

About this property

Comfort Suites Gatlinburg Downtown-Convention Center

Comfort Suites Gatlinburg Downtown-Convention Center offers a great location, putting you within just a 10-minute walk of Gatlinburg Convention Center and SkyPark. Guests can enjoy the indoor pool, and downhill skiing and snowboarding are nearby. Also, Ripley's Aquarium of the Smokies and Gatlinburg Space Needle are within a 15-minute walk. Fellow travelers say great things about the helpful staff.

Languages

English, Spanish
VISIBILITY

At a glance

Hotel size

    • 89 rooms
    • Arranged over 5 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 7:00 AM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms

Parking

    • Free covered onsite self parking
    • Wheelchair-accessible parking and van parking on site
    • Electric vehicle charging point on site

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–10:00 AM
  • Coffee/tea in a common area
  • Snack bar/deli
  • Water dispenser

What to do

  • Downhill skiing nearby
  • Snowboarding nearby

Working away

  • Computer station

Services

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Ski storage

Facilities

  • Built in 2024
  • Fireplace in lobby
  • Television in common areas
  • An indoor pool
  • Banquet hall
  • Outdoor furniture

Accessibility

  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 60
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 30
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Visual alarms in hallways
  • Front entrance ramp
  • Closed captioned TV
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool hoist on site
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas

Room amenities

Be entertained

  • 50-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board
  • Window screens

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Separate sitting area

Freshen up

  • Shower/tub combination
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone
  • Desk chair

Food and drink

  • Mini-fridge
  • Microwave
  • Free bottled water

More

  • Weekly housekeeping
  • Connecting/adjoining rooms available
MONETIZATION_ON

Fees & policies

Children & extra beds

  • Rollaway beds are available for USD 25.0 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 10:00 PM

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Comfort Suites
Comfort Suites Gatlinburg Downtown Convention Center
Comfort Suites Gatlinburg Downtown-Convention Center Hotel
Comfort Suites Gatlinburg Downtown-Convention Center Gatlinburg

Frequently asked questions

Does Comfort Suites Gatlinburg Downtown-Convention Center offer free cancellation for a full refund?

Yes, Comfort Suites Gatlinburg Downtown-Convention Center does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Comfort Suites Gatlinburg Downtown-Convention Center?

Yes, there's an indoor pool. Guests have pool access from 10:00 AM to 10:00 PM.

Are pets allowed at Comfort Suites Gatlinburg Downtown-Convention Center?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Comfort Suites Gatlinburg Downtown-Convention Center?

Yes, there's free self parking. Electric vehicle charging is available.

What are the check-in and check-out times at Comfort Suites Gatlinburg Downtown-Convention Center?

Check-in start time: 3:00 PM; Check-in end time: 7:00 AM. Check-out time is 11:00 AM.

What is there to do at Comfort Suites Gatlinburg Downtown-Convention Center and nearby?

Have fun with nearby winter activities like downhill skiing and snowboarding. Comfort Suites Gatlinburg Downtown-Convention Center also has an indoor pool.

What's the area around Comfort Suites Gatlinburg Downtown-Convention Center like?

Comfort Suites Gatlinburg Downtown-Convention Center is in the heart of Gatlinburg, a short 14-minute walk from Ripley's Aquarium of the Smokies and 15 minutes' walk from Great Smoky Mountains National Park.

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Comfort Suites Gatlinburg Downtown-Convention Center Reviews

Reviews

9.2

Wonderful

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Birthday getaway
Enjoyed my stay
1-night trip

10/10 Exceptional

Great location. Large room, clean, beds comfortable.
Darlina, 2-night trip

10/10 Exceptional

Will stay again!
The hotel was nice! Very clean, roomy and the staff was so friendly!
Amanda, 3-night trip

10/10 Exceptional

Loved area, rooms were great, staff very friendly, quiet and heated pool. Will stay again
tina, 1-night trip

10/10 Exceptional

Great hotel
The staff was absolutely amazing. They went above and beyond. The room was huge/spacious, clean, and comfortable. Great location.
1-night trip

10/10 Exceptional

Great service, friendly staff, good breakfast, and a convenient location. It is within walking distance to the main street and attractions. Recommended 100%
Angel Dexter, 2-night trip

8/10 Very good

Pretty decent if you can overlook parking.
Clean, spacious rooms. Great value. Parking is awful! Spaces are so tight. We parked across the street at another hotel - worried we would get ticketed but had no choice.
2-night trip

10/10 Exceptional

Weekend Getaway
Very nice, spacious clean room. Would definitely recommend.
JAMES, 2-night trip

10/10 Exceptional

Great Place to stay for families. Liked the breakfast.
Zaid Farooq, 2-night trip

10/10 Exceptional

It was amazing
Ismael, 3-night trip

10/10 Exceptional

I had an amazing visit. Everyone was friendly
Kristen, 2-night trip

10/10 Exceptional

Great location
Alejandro, 4-night trip

10/10 Exceptional

Super friendly
Leslie, 1-night trip

10/10 Exceptional

My first time staying in a Comfort Suites and it left a wonderful impression, I would be happy to book again. The hotel is up to date, looked like it was recently renovated. The room was clean and very spacious. My only suggestions for the hotel is provide signage near or in the lower lot as Google Maps directed me to the lower parking lot where check-in is not, so we walked around the building. And breakfast gets boring; I was only there for 2 nights, but it was the same items both days.
2-night trip

8/10 Very good

Underground parking
The stay was amazing but the underground parking was a different story. The under parking was a bit clustered. It was very tight.
Geraldine, 2-night trip

10/10 Exceptional

Nice. Would stay again
Michael, 1-night trip

8/10 Very good

Great location to shopping and convention center
Keith, 2-night trip

10/10 Exceptional

Spacious rooms, very clean.
Brittney, 1-night trip

10/10 Exceptional

Clean and very close to the main strip
John, 1-night trip

10/10 Exceptional

This was a very nice place to stay
Ally, 1-night trip

10/10 Exceptional

Awesome
Loved everything about this hotel and our room. If I only had one complaint it would be they ran out of caffeinated coffee for the rooms! But no big deal ❤️
Patti, 1-night trip

10/10 Exceptional

Clean safe walkable to all the shops. Will definitely stay here again.
Rhonda, 3-night trip

10/10 Exceptional

Awesome place - all of the staff we met were wonderful !!!
Anthony, 1-night trip

2/10 Poor

Theft
My stay was wonderful and relaxing until I discovered my IPad was missing. I had left it out on the night stand and left for the day. I returned to a clean room and the next morning I discovered it was no longer there.
Yashica, 2-night trip

10/10 Exceptional

Great location!
Ricky, 4-night trip