The parking is terrible and that was our first disappointment. We were given another spot. We were given keys to our room (we arrived early), but when we went in it hadn’t been cleaned so we’re shown another one, which we took. This was very run down, kitchen doors not closing properly, knob off the toaster, power points not secure , but the worst was the balcony door didn’t lock (we were on 9th floor), but still? The bed and lounge were very comfortable. Spectacular views!! Each of our queries were addressed and solutions found so the staff were wonderful. This unit needs a complete refit!