Nestled in the heart of a charming town, Charme Hotel Hancelot offers a warm welcome with its cozy fireplace and inviting garden. Indulge in delicious buffet breakfast, unwind at the bar or explore nearby points of interest with tour/ticket assistance. With free WiFi and multilingual staff on hand, this upscale boutique hotel is perfect for guests seeking relaxation and connection.
When visiting Ghent, Charme Hotel Hancelot is a great choice to consider. You can unwind with a drink at the bar/lounge, and buffet breakfast is available daily. Other highlights at this boutique hotel include a terrace and a garden. Fellow travelers love the helpful staff and breakfast.
Languages
Dutch, English, French
At a glance
Hotel size
12 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Express check-out available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Late check-out subject to availability
Special check-in instructions
The front desk is open daily from 7:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Arrivals after 10 PM cannot be accommodated.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Secured covered onsite self parking (EUR 15 per night)
Onsite parking limited
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 7:00 AM–10:00 AM on weekdays and 8:00 AM–11:00 AM on weekends
Bar/lounge
Working away
Business center
Meeting room
Conference space (118 square feet)
Services
Front desk (limited hours)
Tour/ticket assistance
Luggage storage
Multilingual staff
Facilities
1 building/tower
Safe-deposit box at front desk
Garden
Terrace
Fireplace in lobby
Banquet hall
Room amenities
Be entertained
Television
Home comfort
Air conditioning
Ceiling fan
Slippers
Iron/ironing board (on request)
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower only
Soap and shampoo
Hair dryer
Towels
Toilet paper
Stay connected
Free WiFi
More
Daily housekeeping
In-room safe
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 3.50 per person, per night. This tax does not apply to children under 18 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 17.50 for adults and EUR 12.50 for children
Late check-out can be arranged for an extra charge of EUR 15 (subject to availability)
Parking
Covered self parking costs EUR 15 per night
Policies
This property does not have elevators.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).
This property accepts major credit cards and cash.
Credit cards accepted: Visa, Mastercard, Eurocard
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Charme Hancelot
Charme Hancelot Ghent
Charme Hotel Hancelot
Charme Hotel Hancelot Ghent
Hancelot
Charme Hotel Hancelot Hotel
Charme Hotel Hancelot Ghent
Charme Hotel Hancelot Hotel Ghent
Frequently asked questions
Does Charme Hotel Hancelot offer free cancellation for a full refund?
Yes, Charme Hotel Hancelot does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Charme Hotel Hancelot?
Sorry, pets aren't allowed.
Is parking offered on site at Charme Hotel Hancelot?
Yes. Self parking costs EUR 15 per night. Parking spots may be limited.
What are the check-in and check-out times at Charme Hotel Hancelot?
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Check-out time is noon. Late check-out is available for a charge of EUR 15 (subject to availability). Express check-out is available.
What is there to do at Charme Hotel Hancelot and nearby?
Charme Hotel Hancelot has a garden.
What's the area around Charme Hotel Hancelot like?
Charme Hotel Hancelot is a short 4-minute walk from Small Beguinage Ghent and 6 minutes' walk from Capitole Theatre.
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Charme Hotel Hancelot Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
9.2/10
Staff & service
8.0/10
Amenities
8.0/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
8/10 Very good
Nov 3, 2024
Great location
JEREMY
JEREMY, 1-night trip
10/10 Exceptional
Dec 8, 2024
It was ver close to the tram stop. All the staff were very kind and helpful.
Robert
Robert, 2-night trip
8/10 Very good
Sep 25, 2024
Very good breakfast, large room, modern and updated bathroom, comfortable bed. Great old building. Only downsides, noisy creaky floor and not enough pillows.
Laurie
Laurie, 2-night trip
8/10 Very good
Jul 28, 2024
The hotel was a little walk away from the town centre, and our room was up a few flights of stairs, but the overall stay was nice. The breakfast was outstanding - one of the best buffet breakfasts on our trip!
Nicole
Nicole, 2-night trip
10/10 Exceptional
Jun 13, 2024
Very friendly staff.
Xiang
Xiang, 2-night trip
8/10 Very good
Sep 24, 2024
Nice enough hotel and quite central
Staff were very friendly . It is an old building but reasonably clean . Rooms very spacious but the mattress was so soft. A bit tired and needs some tlc and a wee lick of paint . The breakfast was amazing and plenty of choice .
derek
derek, 3-night trip
10/10 Exceptional
Jan 17, 2024
hospitality perfect, room verey nice and clean, very good breakfast
Remco
Remco, 1-night trip
8/10 Very good
May 25, 2024
B and b guest house style
Overall was a ok stay. The breakfast is very good and the person who run the b and b works very hard.
Nice quiet location
Maximiliano
Maximiliano, 1-night trip
8/10 Very good
Jul 7, 2023
Historical nice place!
Vahur
Vahur, 2-night trip
10/10 Exceptional
Jul 12, 2023
Such beautiful hotel, kind and friendly staff, fantastic breakfast, walkable distance to the centre. We enjoyed our stay and hope to come again.
Marina
Marina, 4-night trip
8/10 Very good
Sep 8, 2024
This property does not have air conditioning even though it says it does. The breakfast was great. The hotel is old and needs a bit of a touch up. We thought it could have been cleaner. We liked the location for walking to things to see and do.
Maureen
Maureen, 5-night trip
8/10 Very good
Oct 2, 2024
Charming Charme
I enjoyed my stay at the Charme Hotel Hancelot. Check-in was easy and the service was terrific. When they told me my room was on the top floor and there was no elevator, they offered to help carry my suitcase to my room. My room was clean and comfortable. My only suggestion would be for a new mattress as the one in my room was a bit too soft. Otherwise a wonderful stay and I would happily choose this hotel again!
Daniel
Daniel, 1-night trip
10/10 Exceptional
Mar 30, 2024
Lovely property with a lot of character. 15 minute walk to the central and historical area. Staff were amazing.
Tim
Tim, 2-night trip
10/10 Exceptional
Jun 8, 2023
Room was spacious, personnel was friendly amd competent and pur favourite part was breakfast! It was amazing! Definitely recommend and if will stay at again!
Carolina
Carolina, 3-night trip
2/10 Poor
Apr 29, 2024
Terrible stay. Didn’t sleep both nights I was there.
Sandeep
Sandeep, 2-night trip
8/10 Very good
Jul 21, 2023
Older type of hotel, with good and responsive staff. The breakfast was excellent with a wide choice of food of very good quality.
Samuel
Samuel, 1-night trip
8/10 Very good
Jun 14, 2023
Charming property located in a quiet area but walking distance to the town centre. Tram station minutes away. Very friendly and helpful staff. Nice breakfast buffet.
Suzanne
Suzanne, 2-night trip
4/10 Fair
Oct 10, 2024
Once this probably was a nice shabby chic hotel. Due to lack of maintenance it’s lost all the ‘chic’ and is now only shabby. Cannot speak for every room but ours was definitely in need of a thorough refurbishment. No complains about cleaning. It was tidy enough. Good location with walking distance to the historical centre. Small garage available if you are driving. Need to be booked in advance. Advise to the owner. With a reasonable investment you can develop the garden. Renovate the rooms were it matters. Shower/wc. An uplift on the facade would also help.
Michael
Michael, 2-night trip
10/10 Exceptional
Apr 24, 2024
Absolutely stunning hotel! The room I stayed in was on the top floor and had solid wood floors and angled ceilings, even in the bathroom! Smelled so good like fresh, bright wood. Beautifully carved matching antique wood furniture as well- beureau, desk and bed frame. A really peaceful and clean feeling energy. The hotel lobby is full of gorgeous antiques and beautiful art everywhere, soft jazz and classical music being played and the staff were all extremely friendly and helpful. Really elegant and tasty breakfast. I loved my stay here!
Laena
Laena, 1-night trip
10/10 Exceptional
Nov 10, 2023
Staff kindly upgraded my room since I was visiting midweek in a rainy Belgian November. Very helpful and polite.
Kevin
Kevin, 2-night trip
10/10 Exceptional
Sep 2, 2023
Nice hotel
Old fashion hotel in an old building, the furnishings we’re old fashioned and it was really cool.
The breakfast was very good.
It took us 10-15 minutes to walk to the center and the tourist attractions. There are some parking spots at the hotel, the best thing is to book in advance.
The staff we met was friendly and we would absolutely recommend this hotel.
Verified traveler
1-night trip
6/10 Good
Dec 21, 2022
Beautiful but loud building
Very nice place to arrive to and is in a good location. Building is beautiful and old, but this naturally makes it pretty loud, you hear footsteps above etc. Room itself was nice but bathroom could do with a refurb.
Richard
Richard, 1-night trip
10/10 Exceptional
Jan 19, 2023
Real charm
This was a real”charm”. I could not believe I will stay in such a fairytale place with a lot of history and charm. Great hospitality and attention from staff, convenient location, safe surroundings and much more. The room is clean and nicely decorated with all amenities inside. Wonderful breakfast was a great plus! Many thanks to all hotel staff, will definitely come back!
Regina
Regina, 1-night trip
10/10 Exceptional
Oct 5, 2022
I stayed in a friend in the hotel. The room was huge and with beautiful classic design. The bathroom was also big with good shower. The breakfast was tasty and the workers were very very nice. It is 5 minutes wolkig from the city center. I'm very happy with the value for money
Yael
Yael, 2-night trip
8/10 Very good
Jul 26, 2023
Nice hotel great breakfast, just not convenient to anything and no elevator