We booked 2 triple rooms for our stay, specifically for 2 parents and a child, and 3 adults (bunk-beds due to no couples) in another. When we checked in, we were told that the triple rooms were all gone and given 3 doubles instead--in a different hotel next door. This meant that the 7 y/o had to share a bed with mum and dad, and 2 of the adults had to share a bed. Really not cool. To top it off, the place did not have hot running water, despite a guest who was checking out when we checked in already complaining about it. Cold showers all round. The whole thing is a shoe-strong operation and they clearly aren't fussed about customer satisfaction. Even the UHT milk had less than 30 days left on it. At least it was fairly cheap for a bank holiday and the rooms were clean, if dated. Be aware that there is no front desk in this hotel, you have to go to a 3rd one (!) across the road - Bourne Hall. Probably fine for a stag/hen-do, but wouldn't take family there again.