Brand new, great mattress and pillows. Vik, at the reception, answered all of my questions, was able to visit a room, not many people I was hesitating. Being part of the IHG group, very clean is a high priority. Breakfast, eggs, bacon, tater tots (potatoes), cereals, muffins, bagels, english muffins, cream cheese, yogourt... and clean tables.... what more can you ask for, great stay.