Hotel Portobelo

3.0 star property
Hotel with restaurant, near Guadalajara Cathedral

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Photo gallery for Hotel Portobelo

Lobby sitting area
Bar (on property)
Standard Double Room (Dos Camas Matrimoniales) | Premium bedding, down comforters, pillowtop beds, in-room safe
Exterior
Lobby
Experience the warmth of Guadalajara at Hotel Portobelo, where you can savor local flavors at PBH restaurant or unwind with a coffee from the coffee shop. Located near Expo Guadalajara, this hotel offers free in-room WiFi and multilingual staff to make your stay seamless.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Free parking
  • Laundry facilities
  • Non-smoking
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour room service
  • Coffee shop/cafe
  • Business center
  • 24-hour front desk
  • Front-desk safe
  • Laundry service
  • Self-serve laundry
  • Multilingual staff
  • Concierge services

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains
The current price is $40
$48 total
includes taxes & fees
Feb 24 - Feb 25

Room options

Available filters for rooms
Showing 2 of 2 rooms

Standard Double Room (Dos Camas Matrimoniales)

Highlights

Soundproofed
Air conditioning
HDTV
Blackout drapes/curtains
Premium bedding
Pillowtop bed
Down duvet
Rainfall showerhead
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room

Highlights

Soundproofed
Air conditioning
HDTV
Blackout drapes/curtains
Premium bedding
Pillowtop bed
Down duvet
Rainfall showerhead
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Av Juarez No. 687 Col Centro, Guadalajara, JAL, 44100

What's nearby

  • Guadalajara Cathedral - 11 min walk
  • US Consulate General Guadalajara - 17 min walk
  • Avienda Chapultepec - 19 min walk
  • Minerva Roundabout - 5 min drive
  • Expo Guadalajara - 6 min drive

Getting around

  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 32 min drive
  • Juarez Station - 1 min walk
  • Refugio Station - 10 min walk
  • Plaza Universidad Station - 10 min walk

Restaurants

  • ‪Restaurante Bar Milenarios - ‬3 min walk
  • ‪Chai - ‬3 min walk
  • ‪Vancouver Wings - ‬2 min walk
  • ‪Livin Café - ‬2 min walk
  • ‪Okuma - ‬1 min walk

About this property

Hotel Portobelo

When you stay at Hotel Portobelo, you'll be just a 5-minute drive from Guadalajara Cathedral and US Consulate General Guadalajara. For a bite to eat, guests can check out PBH, which serves Mexican cuisine and is open for breakfast. Also, Expo Guadalajara and Andares Shopping Center are within a short drive. The helpful staff and central location get great marks from fellow travelers. The property is just a short walk to public transportation: Juarez Station is steps away and Refugio Station is 10 minutes.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 86 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (5 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite extended parking
    • Wheelchair-accessible parking on site
    • Height restrictions apply for onsite parking
    • Onsite parking includes off-street options
    • Free offsite parking nearby
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:00 AM–noon
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Traveling with children

  • Children stay free (see details)

Working away

  • Business center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2007
  • Safe-deposit box at front desk
  • Reception hall

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium cable channels
  • First-run movies

Home comfort

  • Air conditioning (climate-controlled)
  • Iron/ironing board

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

PBH - This restaurant specializes in Mexican cuisine and serves breakfast only.

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of approximately MXN 130 to 350 for adults, and MXN 130 to 350 for children

Parking

  • Parking height restrictions apply

Policies

Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards, debit cards and cash.

Also known as

Hotel Portobelo
Hotel Portobelo Guadalajara
Portobelo Guadalajara
Portobelo Hotel
Hotel Portobelo Hotel
Hotel Portobelo Guadalajara
Hotel Portobelo Hotel Guadalajara

Frequently asked questions

Does Hotel Portobelo offer free cancellation for a full refund?

Yes, Hotel Portobelo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Portobelo?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hotel Portobelo?

Yes, there's free self parking.

What are the check-in and check-out times at Hotel Portobelo?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-out is available.

Is there an onsite casino at Hotel Portobelo?

No, this hotel doesn't have a casino, but Majestic Casino (8-min drive) is nearby.

Are there restaurants at or near Hotel Portobelo?

Yes, PBH offers Mexican cuisine.

What's the area around Hotel Portobelo like?

Hotel Portobelo is in Downtown Guadalajara, a short 1-minute walk from Juarez Station and 11 minutes' walk from Guadalajara Cathedral. Our travelers say the local area is very central.

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Hotel Portobelo Reviews

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Exceptional

I like this hotel a lot every time I am in the city always stay here
Carlos, 2-night trip

10/10 Exceptional

Very nice hotel very near the center. Conveniently located, clean with nice staff.
Emma, 1-night trip

10/10 Exceptional

Great hotel
When we come to gdl we always stay here. Clean comfy beds, great wifi, and centrally located. If you have a car super convenient parking on premise with easy entrance and exit privileges. Definitely worth staying here.
Elza, 1-night trip

10/10 Exceptional

The front desk staff went above and beyond to assist us. The concierge provided excellent recommendations for local places. Special thanks to Eva!!
Rigoberto, 4-night trip

10/10 Exceptional

Portobello Hotel the best option for tourist and business.
Arnulfo, 7-night trip

10/10 Exceptional

Great location, couple blocks from the main centro area so it’s very convenient and access to main streets. It made it accessible by walking and not to worry about the smaller streets in the centro area.
Luis, 1-night trip

10/10 Exceptional

Near restaurant and shopping and park
CARLOS, 2-night trip

10/10 Exceptional

I happen to enjoy this hotel totally.
Sergio, 2-night trip

10/10 Exceptional

Excellent stay! Everyone very helpful, if you need any information or recommendations for activities in Guadalajara, Jesus is the go to man. He’s one of several security personnel of the hotel.
Isabel, 2-night trip

10/10 Exceptional

Very quiet, and walkable to many downtown points
Hector, 1-night trip

10/10 Exceptional

It was very clean highly recommend.
Juan, 3-night trip

8/10 Very good

Clean friendly
Maria, 3-night trip

10/10 Exceptional

great hotel in a great location
very comfortable hotel walking distance of cathedral. lots of people on this route because of all the stores, so it seemed safe even in the evening. right next to metro station which made it convenient for getting to zapopan and tlapapaque. special shout out to the man at the lectern in the lobby. friendly greeting every time you entered the hotel
evelyn, 5-night trip

10/10 Exceptional

It was beautiful and had it had friendly
Cecilia, 2-night trip

10/10 Exceptional

great service
nieves, 1-night trip

8/10 Very good

Good clean good security I’m good people
Roberto, 2-night trip

10/10 Exceptional

Genial
JOSÉ, 1-night trip

8/10 Very good

The staff was pretty friendly. The building and rooms were clean and tidy. It’s in a prime location and is very walkable. There was a flea market that was held in the area in front of the hotel to the side where the park is as well, couldn’t hear any noise from the room as we were located in the back.
Ryann, 2-night trip

10/10 Exceptional

Excellent
diana, 1-night trip

10/10 Exceptional

Safe
Reynaldo, 2-night trip

10/10 Exceptional

We have stayed at the Portobello several times. The room we stayed in this time seemed newly redone, I loved the room, mirrors, bathroom and bed was good too. It can get loud due to the traffic, but that’s Guadalajara. Their breakfast is pretty good with several options. It is walking distance to downtown. All in all we totally recommend the Portobello.
Maria, 1-night trip

10/10 Exceptional

X
Rosa, 1-night trip

10/10 Exceptional

A
Ines, 4-night trip

10/10 Exceptional

Personal amable
Carolina, 2-night trip

4/10 Fair

Rooms don't have enough light, if they did cleaning staff would do a better job. No clock or radio, so Tv all the time at night...
Elias, 7-night trip