Experience the warmth of Guadalajara at Hotel Portobelo, where you can savor local flavors at PBH restaurant or unwind with a coffee from the coffee shop. Located near Expo Guadalajara, this hotel offers free in-room WiFi and multilingual staff to make your stay seamless.
Reviews
9.49.4 out of 10
Exceptional
Popular amenities
Bar
Free parking
Laundry facilities
Non-smoking
24/7 front desk
Main amenities (12)
Daily housekeeping
Restaurant and bar/lounge
Breakfast available
24-hour room service
Coffee shop/cafe
Business center
24-hour front desk
Front-desk safe
Laundry service
Self-serve laundry
Multilingual staff
Concierge services
Feel at home (6)
Children stay free
Private bathroom
Premium TV channels
Daily housekeeping
Laundry facilities
Blackout drapes/curtains
The current price is $40
$40
$48 total
includes taxes & fees
Feb 24 - Feb 25
Room options
Available filters for rooms
Showing 2 of 2 rooms
View all photos for Standard Double Room (Dos Camas Matrimoniales)
Av Juarez No. 687 Col Centro, Guadalajara, JAL, 44100
What's nearby
Guadalajara Cathedral - 11 min walk
US Consulate General Guadalajara - 17 min walk
Avienda Chapultepec - 19 min walk
Minerva Roundabout - 5 min drive
Expo Guadalajara - 6 min drive
Getting around
Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 32 min drive
Juarez Station - 1 min walk
Refugio Station - 10 min walk
Plaza Universidad Station - 10 min walk
Restaurants
Restaurante Bar Milenarios - 3 min walk
Chai - 3 min walk
Vancouver Wings - 2 min walk
Livin Café - 2 min walk
Okuma - 1 min walk
About this property
Hotel Portobelo
When you stay at Hotel Portobelo, you'll be just a 5-minute drive from Guadalajara Cathedral and US Consulate General Guadalajara. For a bite to eat, guests can check out PBH, which serves Mexican cuisine and is open for breakfast. Also, Expo Guadalajara and Andares Shopping Center are within a short drive. The helpful staff and central location get great marks from fellow travelers. The property is just a short walk to public transportation: Juarez Station is steps away and Refugio Station is 10 minutes.
Languages
English, Spanish
At a glance
Hotel size
86 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children (5 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Onsite extended parking
Wheelchair-accessible parking on site
Height restrictions apply for onsite parking
Onsite parking includes off-street options
Free offsite parking nearby
Other information
Smoke-free property
Property amenities
Food and drink
Continental breakfast (surcharge) each morning 7:00 AM–noon
Restaurant
Bar/lounge
Coffee shop
24-hour room service
Traveling with children
Children stay free (see details)
Working away
Business center
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Facilities
1 building/tower
Built in 2007
Safe-deposit box at front desk
Reception hall
Accessibility
Wheelchair accessible
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Room amenities
Be entertained
32-inch LCD TV
Premium cable channels
First-run movies
Home comfort
Air conditioning (climate-controlled)
Iron/ironing board
Sleep well
Down comforter
Blackout drapes/curtains
Soundproofed rooms
Turndown service
Premium bedding
Pillowtop mattress
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Free local calls
More
Daily housekeeping
In-room safe
Special features
Dining
PBH - This restaurant specializes in Mexican cuisine and serves breakfast only.
Fees & policies
Optional extras
Continental breakfast is offered for an extra charge of approximately MXN 130 to 350 for adults, and MXN 130 to 350 for children
Parking
Parking height restrictions apply
Policies
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Also known as
Hotel Portobelo
Hotel Portobelo Guadalajara
Portobelo Guadalajara
Portobelo Hotel
Hotel Portobelo Hotel
Hotel Portobelo Guadalajara
Hotel Portobelo Hotel Guadalajara
Frequently asked questions
Does Hotel Portobelo offer free cancellation for a full refund?
Yes, Hotel Portobelo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Portobelo?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Portobelo?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Portobelo?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-out is available.
Is there an onsite casino at Hotel Portobelo?
No, this hotel doesn't have a casino, but Majestic Casino (8-min drive) is nearby.
Are there restaurants at or near Hotel Portobelo?
Yes, PBH offers Mexican cuisine.
What's the area around Hotel Portobelo like?
Hotel Portobelo is in Downtown Guadalajara, a short 1-minute walk from Juarez Station and 11 minutes' walk from Guadalajara Cathedral. Our travelers say the local area is very central.
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Hotel Portobelo Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.4/10
Staff & service
9.4/10
Amenities
9.4/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
10/10 Exceptional
Nov 16, 2024
I like this hotel a lot every time I am in the city always stay here
Carlos
Carlos, 2-night trip
10/10 Exceptional
Nov 6, 2024
Very nice hotel very near the center. Conveniently located, clean with nice staff.
Emma
Emma, 1-night trip
10/10 Exceptional
Jan 5, 2025
Great hotel
When we come to gdl we always stay here. Clean comfy beds, great wifi, and centrally located. If you have a car super convenient parking on premise with easy entrance and exit privileges. Definitely worth staying here.
Elza
Elza, 1-night trip
10/10 Exceptional
Feb 10, 2025
The front desk staff went above and beyond to assist us. The concierge provided excellent recommendations for local places. Special thanks to Eva!!
Rigoberto
Rigoberto, 4-night trip
10/10 Exceptional
Oct 5, 2024
Portobello Hotel the best option for tourist and business.
Arnulfo
Arnulfo, 7-night trip
10/10 Exceptional
Jan 17, 2025
Great location, couple blocks from the main centro area so it’s very convenient and access to main streets. It made it accessible by walking and not to worry about the smaller streets in the centro area.
Luis
Luis, 1-night trip
10/10 Exceptional
Oct 30, 2024
Near restaurant and shopping and park
CARLOS
CARLOS, 2-night trip
10/10 Exceptional
Sep 28, 2024
I happen to enjoy this hotel totally.
Sergio
Sergio, 2-night trip
10/10 Exceptional
Jan 1, 2025
Excellent stay! Everyone very helpful, if you need any information or recommendations for activities in Guadalajara, Jesus is the go to man. He’s one of several security personnel of the hotel.
Isabel
Isabel, 2-night trip
10/10 Exceptional
Sep 26, 2024
Very quiet, and walkable to many downtown points
Hector
Hector, 1-night trip
10/10 Exceptional
Oct 12, 2024
It was very clean highly recommend.
Juan
Juan, 3-night trip
8/10 Very good
Nov 21, 2024
Clean friendly
Maria
Maria, 3-night trip
10/10 Exceptional
Jan 23, 2025
great hotel in a great location
very comfortable hotel walking distance of cathedral. lots of people on this route because of all the stores, so it seemed safe even in the evening. right next to metro station which made it convenient for getting to zapopan and tlapapaque. special shout out to the man at the lectern in the lobby. friendly greeting every time you entered the hotel
evelyn
evelyn, 5-night trip
10/10 Exceptional
Sep 28, 2024
It was beautiful and had it had friendly
Cecilia
Cecilia, 2-night trip
10/10 Exceptional
Nov 14, 2024
great service
nieves
nieves, 1-night trip
8/10 Very good
Nov 7, 2024
Good clean good security I’m good people
Roberto
Roberto, 2-night trip
10/10 Exceptional
Nov 15, 2024
Genial
JOSÉ
JOSÉ, 1-night trip
8/10 Very good
Nov 2, 2024
The staff was pretty friendly. The building and rooms were clean and tidy. It’s in a prime location and is very walkable. There was a flea market that was held in the area in front of the hotel to the side where the park is as well, couldn’t hear any noise from the room as we were located in the back.
Ryann
Ryann, 2-night trip
10/10 Exceptional
Oct 3, 2024
Excellent
diana
diana, 1-night trip
10/10 Exceptional
Oct 30, 2024
Safe
Reynaldo
Reynaldo, 2-night trip
10/10 Exceptional
Oct 25, 2024
We have stayed at the Portobello several times. The room we stayed in this time seemed newly redone, I loved the room, mirrors, bathroom and bed was good too. It can get loud due to the traffic, but that’s Guadalajara. Their breakfast is pretty good with several options. It is walking distance to downtown. All in all we totally recommend the Portobello.
Maria
Maria, 1-night trip
10/10 Exceptional
Oct 14, 2024
X
Rosa
Rosa, 1-night trip
10/10 Exceptional
Oct 25, 2024
A
Ines
Ines, 4-night trip
10/10 Exceptional
Sep 24, 2024
Personal amable
Carolina
Carolina, 2-night trip
4/10 Fair
Sep 19, 2024
Rooms don't have enough light, if they did cleaning staff would do a better job. No clock or radio, so Tv all the time at night...