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Hotel Portobelo

3.0 star property
Hotel with restaurant, near Guadalajara Cathedral

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Photo gallery for Hotel Portobelo

Lobby sitting area
Standard Double Room (Dos Camas Matrimoniales) | Premium bedding, down comforters, pillowtop beds, in-room safe
Exterior
Bar (on property)
Lobby
Experience the warmth of Guadalajara at Hotel Portobelo, where you can savor local flavors at PBH restaurant or unwind with a coffee from the coffee shop. Located near Expo Guadalajara, this hotel offers free in-room WiFi and multilingual staff to make your stay seamless.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Free parking
  • Laundry facilities
  • Non-smoking
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour room service
  • Coffee shop/cafe
  • Business center
  • 24-hour front desk
  • Front-desk safe
  • Laundry service
  • Self-serve laundry
  • Multilingual staff
  • Concierge services

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains
The current price is $40
$49 total
includes taxes & fees
Apr 1 - Apr 2

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Double Room (Dos Camas Matrimoniales)

Standard Double Room (Dos Camas Matrimoniales) | Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Double Room (Dos Camas Matrimoniales)

Highlights

Soundproofed
Air conditioning
HDTV
Down duvet
Pillowtop bed
Blackout drapes/curtains
Premium bedding
Rainfall showerhead
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room | Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room

Highlights

Soundproofed
Air conditioning
HDTV
Down duvet
Pillowtop bed
Blackout drapes/curtains
Premium bedding
Rainfall showerhead
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

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$34 total
includes taxes & fees
Apr 2 - Apr 3
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About the neighborhood

Map
Av Juarez No. 687 Col Centro, Guadalajara, JAL, 44100

What's nearby

  • Guadalajara Cathedral - 11 min walk - 1.0 km
  • Teatro Diana - 19 min walk - 1.6 km
  • Avienda Chapultepec - 19 min walk - 1.7 km
  • Applicant Service Center - 3 min drive - 2.3 km
  • Minerva Roundabout - 5 min drive - 5.4 km

Getting around

  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 32 min drive
  • Juarez Station - 1 min walk
  • Refugio Station - 10 min walk
  • Plaza Universidad Station - 10 min walk

Restaurants

  • ‪Restaurante Bar Milenarios - ‬3 min walk
  • ‪Chai - ‬3 min walk
  • ‪Vancouver Wings - ‬2 min walk
  • ‪Livin Café - ‬2 min walk
  • ‪Okuma - ‬1 min walk

About this property

Hotel Portobelo

When you stay at Hotel Portobelo, you'll be just a 5-minute drive from Guadalajara Cathedral and Avienda Chapultepec. For a bite to eat, guests can check out PBH, which serves Mexican cuisine and is open for breakfast. Also, Expo Guadalajara and Andares Shopping Center are within a short drive. The helpful staff and central location get great marks from fellow travelers. The property is just a short walk to public transportation: Juarez Station is steps away and Refugio Station is 10 minutes.

Languages

English, Spanish
VISIBILITY

At a glance

Hotel size

    • 86 rooms
    • Arranged over 4 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Children (5 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking
    • Onsite extended parking
    • Wheelchair-accessible parking on site
    • Height restrictions apply for onsite parking
    • Onsite parking includes off-street options
    • Free offsite parking nearby

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:00 AM–noon
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Traveling with children

  • Children stay free (see details)

Working away

  • Business center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2007
  • Safe-deposit box at front desk
  • Reception hall

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium cable channels
  • First-run movies

Home comfort

  • Air conditioning (climate-controlled)
  • Iron/ironing board

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • In-room safe
STAR_OUTLINE

Special features

Dining

PBH - This restaurant specializes in Mexican cuisine and serves breakfast only.
MONETIZATION_ON

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of approximately MXN 130 to 350 for adults, and MXN 130 to 350 for children

Parking

  • Parking height restrictions apply

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Hotel Portobelo
Hotel Portobelo Guadalajara
Portobelo Guadalajara
Portobelo Hotel
Hotel Portobelo Hotel
Hotel Portobelo Guadalajara
Hotel Portobelo Hotel Guadalajara

Frequently asked questions

Does Hotel Portobelo offer free cancellation for a full refund?

Yes, Hotel Portobelo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Portobelo?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hotel Portobelo?

Yes, there's free self parking.

What are the check-in and check-out times at Hotel Portobelo?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-out is available.

Is there an onsite casino at Hotel Portobelo?

No, this hotel doesn't have a casino, but Majestic Casino (8-min drive) is nearby.

Are there restaurants at or near Hotel Portobelo?

Yes, PBH offers Mexican cuisine.

What's the area around Hotel Portobelo like?

Hotel Portobelo is in Downtown Guadalajara, a short 1-minute walk from Juarez Station and 11 minutes' walk from Guadalajara Cathedral. Our travelers say the local area is very central.

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Hotel Portobelo Reviews

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Friendly hotel
Nice hotel, good service , friendly
Martinus, 3-night trip

10/10 Exceptional

I like this hotel a lot every time I am in the city always stay here
Carlos, 2-night trip

10/10 Exceptional

Very nice hotel very near the center. Conveniently located, clean with nice staff.
Emma, 1-night trip

10/10 Exceptional

Excellent customer service
DORA, 1-night trip

10/10 Exceptional

Great hotel
When we come to gdl we always stay here. Clean comfy beds, great wifi, and centrally located. If you have a car super convenient parking on premise with easy entrance and exit privileges. Definitely worth staying here.
Elza, 1-night trip

10/10 Exceptional

Near restaurant and shopping and park
CARLOS, 2-night trip

10/10 Exceptional

The front desk staff went above and beyond to assist us. The concierge provided excellent recommendations for local places. Special thanks to Eva!!
Rigoberto, 4-night trip

10/10 Exceptional

Always a great experience
Jose M, 1-night trip

10/10 Exceptional

Great location, couple blocks from the main centro area so it’s very convenient and access to main streets. It made it accessible by walking and not to worry about the smaller streets in the centro area.
Luis, 1-night trip

10/10 Exceptional

Excellent stay! Everyone very helpful, if you need any information or recommendations for activities in Guadalajara, Jesus is the go to man. He’s one of several security personnel of the hotel.
Isabel, 2-night trip

10/10 Exceptional

Very clean rooms
Gustavo, 1-night trip

10/10 Exceptional

Staffing very kind and supportive
roberto Eliseo, 3-night trip

8/10 Very good

Clean friendly
Maria, 3-night trip

10/10 Exceptional

Excelente
Elizabeth, 1-night trip

10/10 Exceptional

The hotel was nice and clean. Staff was kind and courteous. Restaurant offers a great selection of food, and staff were nice and welcoming. Easy access to taxis, Uber and metro, if needed. Walkable to main attractions and restaurants. Family friendly. Would definitely recommend this place!
Araceli, 2-night trip

10/10 Exceptional

A great experience overall. We’ll be back for sure. Thank you!!
George, 1-night trip

10/10 Exceptional

great hotel in a great location
very comfortable hotel walking distance of cathedral. lots of people on this route because of all the stores, so it seemed safe even in the evening. right next to metro station which made it convenient for getting to zapopan and tlapapaque. special shout out to the man at the lectern in the lobby. friendly greeting every time you entered the hotel
evelyn, 5-night trip

10/10 Exceptional

great service
nieves, 1-night trip

10/10 Exceptional

Very well maintained, great, helpful staff. Centrally located-right next to light rail station. One of the best hotel showers I've ever had.
Christopher Mark, 2-night trip

10/10 Exceptional

It’s in the center of the city
Marcelo, 1-night trip

10/10 Exceptional

Great property, awesome location. Everything great except no fridge in room, that would be nice! Otherwise highly recommend!
Amanda, 3-night trip

10/10 Exceptional

Fasy checkin clean rooms
Michael, 1-night trip

8/10 Very good

Good clean good security I’m good people
Roberto, 2-night trip

10/10 Exceptional

Genial
JOSÉ, 1-night trip

8/10 Very good

The staff was pretty friendly. The building and rooms were clean and tidy. It’s in a prime location and is very walkable. There was a flea market that was held in the area in front of the hotel to the side where the park is as well, couldn’t hear any noise from the room as we were located in the back.
Ryann, 2-night trip