A characterful hotel, with some attractive public rooms. Guest rooms are dated but quite spacious and, again, full of character. The problems I encountered were all staff-related - and from the very start. Arriving in the afternoon, I was greeted with stony faces and the information that I was much too early and couldn't check in now. Nothing more. No 'But we can store your luggage'. No 'Welcome to Lubeck'. Just rudeness and awkwardness. Eventually the surly receptionist stored my bags, and I was left to fend for myself in the 30deg heat in a quiet part of town some way from the centre. Not good. Returning later, I was begrudgingly checked in. No fridge in the room, so I had to store my meds in the kitchen fridge. Quite a lot of incomprehension when I put this request, which made me feel like some kind of freak. Won't be going back.