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Aparthotel

The Secret Garden

5.0 star property
Luxury aparthotel with outdoor pool, near Cenote Escondido

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Photo gallery for The Secret Garden

View from room - The Secret Garden (Tulum)
Traditional Apartment, Patio, Pool View | Individually decorated, individually furnished, desk, laptop workspace - The Secret Garden (Tulum)
Panoramic Tree House, Pool View | Living area | Computer monitors - The Secret Garden (Tulum)
Traditional Apartment, Patio, Pool View | Individually decorated, individually furnished, desk, laptop workspace - The Secret Garden (Tulum)
Exterior detail - The Secret Garden (Tulum)
Near Tulum National Park, The Secret Garden offers a serene escape with a private garden and an outdoor entertainment area. Indulge in rejuvenating spa services or simply unwind by the firepit on the tranquil terrace.

Reviews

8.2 out of 10
Very good

Apart-hotel

1 bathroomSleeps 6

Popular amenities

  • Connecting rooms available
  • Pool
  • Lounge area
  • Laundry facilities
  • Spa
  • Air conditioning

Main amenities (12)

  • 6 apartments
  • Housekeeping (on request)
  • Outdoor pool
  • Spa services
  • Babysitting
  • Terrace
  • Air conditioning
  • Garden
  • Laundry service
  • Multilingual staff
  • Concierge services
  • Picnic area

Feel at home (6)

  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate dining area
  • Separate sitting area
  • Garden

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About the neighborhood

Map
295 Calle 12 Sur, La Veleta, Tulum, QROO, 77760

What's nearby

  • Hospital de Tulum - 14 min walk - 1.2 km
  • Holistika Art Walk - 16 min walk - 1.4 km
  • Dos Aguas Park - 19 min walk - 1.6 km
  • Tulum Beach - 13 min drive - 8.1 km
  • Tulum Mayan Ruins - 16 min drive - 7.4 km

Getting around

  • Tulum Intl. Airport (TQO) - 37 min drive

Restaurants

  • ‪Delicia - ‬7 min walk
  • ‪El Agavero - ‬5 min walk
  • ‪Guacamole Club - ‬7 min walk
  • ‪La Taqueria Pinches Tacos Shop - ‬6 min walk
  • ‪Los Aguachiles - ‬7 min walk

About this property

The Secret Garden

When you stay at The Secret Garden, you'll be within a 10-minute drive of Tulum Mayan Ruins and Tulum National Park. Guests can take a dip in the outdoor pool, then indulge in deep-tissue massages, aromatherapy, or Ayurvedic treatments. Other highlights include a terrace and a garden, and apartments offer computer monitors and dining tables.

At a glance

DONE

Property size

    • 6 apartments
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is 10:00 AM
DONE

Special check-in instructions

    • The property charges 5 percent for credit card payments
    • There is no front desk at this property
    • Guests must contact the property in advance for check-in instructions and an access code; your host will greet you
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • A virtual front desk provides assistance to guests
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
    • Babysitting*
PETS

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
LOCAL_PARKING

Parking

    • Free uncovered onsite self parking
VPN_KEY

Other information

    • Designated smoking areas

Property amenities

Pool/Spa

  • Outdoor pool
  • Sun loungers
  • 24-hour pool access
  • Massages
  • Spa services
  • Reflexology
  • Body scrubs
  • Aromatherapy
  • Manicures and pedicures
  • Hydrotherapy
  • Thai massages
  • Facials
  • Deep-tissue massages
  • Prenatal massage
  • Ayurvedic treatments
  • Body wraps

Internet

  • Free WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices)

Parking and transportation

  • Free uncovered self parking on site

Family friendly

  • Babysitting (surcharge)
  • Highchair
  • Children's games
  • Beach toys
  • Pool toys
  • Children's toys
  • Art supplies
  • Children's books

Food and drink

  • Coffee/tea maker
  • Electric kettle

Dining

  • Dining table
  • Couples dining
  • Private picnics

Bedrooms

  • Bed sheets provided

Bathrooms

  • Shower
  • Hair dryer (on request)
  • Soap
  • Toothbrush and toothpaste (on request)
  • Free toiletries
  • Toilet paper
  • Towels provided
  • Shampoo

Living spaces

  • Dining room
  • Sitting area

Outdoor areas

  • Terrace
  • Fenced yard
  • Barbecue grill
  • Garden
  • Picnic area
  • Outdoor furniture
  • Outdoor entertainment area
  • Firepit

Laundry

  • Dry cleaning/laundry service
  • Near laundromat

Work spaces

  • Computer monitor
  • Laptop workspace
  • Desk chair

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • No elevators
  • Smooth flooring in room
  • Wheelchair accessible (with limits)
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Multilingual staff
  • Housekeeping (on request)
  • Chef
  • Local maps
  • Window screens
  • Guidebooks/recommendations
  • Electrical adapters/chargers
  • Luggage storage

Location highlights

  • Near the ocean
  • Near the sea
  • Near the airport
  • Near a train station
  • In the entertainment district
  • Near a health or beauty spa
  • Near a hospital
  • Near the bay

Things to do

  • Nature reserve

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 6 rooms
  • Individually decorated
  • Individually furnished
  • Romance packages available
  • Access via exterior corridors

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Cleaning fee: USD 50 per accommodation, per stay

Optional extras

  • Credit card charges are subject to an extra charge of 5 percent
  • Housekeeping is offered for an extra charge of USD 15 per day

Children & extra beds

  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Pool open 24-hours
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards, mobile payments and cash.
Credit cards accepted: Visa, Mastercard, Discover
Mobile payment options include: Google Pay and PayPal.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

The Secret Garden Tulum
The Secret Garden Aparthotel
The Secret Garden Aparthotel Tulum

Frequently asked questions

Is there a pool at The Secret Garden?

Yes, there's an outdoor pool. Guests have 24-hour pool access.

Are pets allowed at The Secret Garden?

Sorry, pets aren't allowed.

Is parking offered on site at The Secret Garden?

Yes, there's free self parking.

What are the check-in and check-out times at The Secret Garden?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 10:00 AM. Express check-in and check-out are available.

What is there to do at The Secret Garden and nearby?

The Secret Garden has an outdoor pool and spa services, as well as a picnic area and a garden.

Does The Secret Garden have any outdoor private spaces?

Yes, each apartment features a fenced yard.

What's the area around The Secret Garden like?

The Secret Garden is a short 14-minute walk from Holistika Art Walk and 18 minutes' walk from Dos Aguas Park.

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Reviews

8.2

Very Good