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Protea Hotel Fire & Ice by Marriott JHB Melrose Arch

4.0 star property
Family-friendly hotel with outdoor pool, connected to a shopping center, near Melrose Arch Shopping Centre

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Photo gallery for Protea Hotel Fire & Ice by Marriott JHB Melrose Arch

Lobby
Terrace/patio
Property amenity
Outdoor pool, pool umbrellas
LCD TV
Protea Hotel Fire & Ice by Marriott JHB Melrose Arch puts you within a 10-minute drive of Melrose Arch Shopping Centre and Nelson Mandela Square. After splashing around at the outdoor pool, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at one of the 2 bars/lounges. Other highlights include a fitness center, a snack bar/deli, and a terrace.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Airport transfer
  • Bar
  • Connecting rooms available
  • Pool

Main amenities (12)

  • Daily housekeeping
  • Restaurant and 2 bars/lounges
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Self parking
  • 24-hour room service
  • Coffee shop/cafe
  • Babysitting
  • Business center
  • Meeting rooms
  • Airport shuttle

For families (6)

  • Children stay free
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Garden
  • Terrace
The current price is $81
$95 total
includes taxes & fees
May 2 - May 3

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Room, 1 Twin Bed

Room, 1 Twin Bed | Minibar, in-room safe, desk, laptop workspace

Room, 1 Twin Bed

Highlights

Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Hair dryer
Private bathroom
Minibar
Free bottled water
  • 25 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Guest Room,1 King Bed ,Non-smoking

Minibar, in-room safe, desk, laptop workspace

Guest Room,1 King Bed ,Non-smoking

Highlights

Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Hair dryer
Minibar
Free bottled water
Coffee/tea maker
  • City view
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Hair dryer
Private bathroom
Minibar
  • City view
  • 43.0 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

View from room

Deluxe Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Hair dryer
Minibar
Free bottled water
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

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9.2 out of 10, Wonderful, 404 reviews
The price is $114
$132 total
includes taxes & fees
May 2 - May 3
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About the neighborhood

Map
22 Whitely Street, Johannesburg, Gauteng, 2076

What's nearby

  • Melrose Arch Shopping Centre - 4 min walk - 0.3 km
  • Wanderers Stadium - 16 min walk - 1.4 km
  • Rosebank Mall - 5 min drive - 4.4 km
  • Nelson Mandela Square - 6 min drive - 5.9 km
  • Sandton City Mall - 6 min drive - 6.3 km

Getting around

  • O.R. Tambo Intl. Airport (JNB) - 31 min drive
  • Lanseria Intl. Airport (HLA) - 51 min drive
  • Johannesburg Sandton Station - 12 min drive
  • Johannesburg Park Station - 18 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Shopping center shuttle (surcharge)

Restaurants

  • ‪Istanbul Kebab - ‬4 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪The Grillhouse - ‬3 min walk
  • ‪Mr. George - ‬5 min walk
  • ‪Mezepoli - Melrose Arch - ‬3 min walk

About this property

Protea Hotel Fire & Ice by Marriott JHB Melrose Arch

Protea Hotel Fire & Ice by Marriott JHB Melrose Arch puts you within a 10-minute drive of Melrose Arch Shopping Centre and Nelson Mandela Square. After splashing around at the outdoor pool, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at one of the 2 bars/lounges. Other highlights include a fitness center, a snack bar/deli, and a terrace.

Languages

English

At a glance

DONE

Hotel size

    • 197 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • Minimum Spring Break check-in age is 18
DONE

Children

    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • Children aged 12 and younger eat free breakfast
    • No cribs (infant beds)
    • Babysitting*
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (ZAR 65 per night)
    • Wheelchair-accessible parking on site
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Offsite

    • Area shuttle*
    • Shopping center shuttle*
DONE

Other information

    • Smoke-free property
    • No stag/bachelor or hen/bachelorette parties

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 2 bars/lounges
  • Restaurant
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Babysitting (surcharge)
  • Baby bath

What to do

  • Discount at nearby fitness center
  • Ecotours nearby
  • Golf lessons nearby

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop
  • Pool umbrellas
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 2010
  • ATM/banking
  • Rooftop garden
  • Garden
  • Terrace
  • Fireplace in lobby
  • Television in common areas
  • Fitness center
  • An outdoor pool
  • Designer stores on site
  • Shopping mall on site
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • No plastic coffee stirrers
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 315
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 419
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Sign language-capable staff
  • Wheelchairs available on site
  • Lowered electrical outlets in bathroom
  • Grab bar near toilet
  • Toilet grab bar height (inches): 285

Room amenities

Be entertained

  • LCD television
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Bed sheets provided

Freshen up

  • Partially open bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Champagne service
  • Free bottled water
  • Highchair

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately ZAR 235 for adults and ZAR 235 for children
  • Airport shuttle service is offered for an extra charge of ZAR 760 per vehicle (one way)
  • Area shuttle and shopping center shuttle service is offered for an extra charge

Children & extra beds

  • Babysitting is available for an extra charge

Parking

  • Self parking costs ZAR 65 per night

Pool, spa, & gym (if applicable)

  • Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

Protea Hotel Fire Ice Melrose Arch Johannesburg
Protea Fire Ice Melrose Arch Johannesburg
Protea Fire Ice Melrose Arch
Protea Hotel Fire Ice Marriott JHB Melrose Arch Johannesburg
Protea Hotel Fire Ice Marriott JHB Melrose Arch
Protea Fire Ice Marriott JHB Melrose Arch Johannesburg
Protea Fire Ice Marriott JHB Melrose Arch
Protea Hotel Fire Ice by Marriott Johannesburg Melrose Arch
Protea Hotel Fire Ice by Marriott JHB Melrose Arch
Protea Hotel Fire & Ice by Marriott JHB Melrose Arch Hotel

Frequently asked questions

Does Protea Hotel Fire & Ice by Marriott JHB Melrose Arch offer free cancellation for a full refund?

Yes, Protea Hotel Fire & Ice by Marriott JHB Melrose Arch does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Protea Hotel Fire & Ice by Marriott JHB Melrose Arch?

Yes, there's an outdoor pool.

Are pets allowed at Protea Hotel Fire & Ice by Marriott JHB Melrose Arch?

Sorry, pets aren't allowed.

Is parking offered on site at Protea Hotel Fire & Ice by Marriott JHB Melrose Arch?

Yes. Self parking costs ZAR 65 per night.

Is airport shuttle service offered by Protea Hotel Fire & Ice by Marriott JHB Melrose Arch?

Yes, an airport shuttle is available. The charge is ZAR 760 per vehicle one way.

What are the check-in and check-out times at Protea Hotel Fire & Ice by Marriott JHB Melrose Arch?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM.

Is there an onsite casino at Protea Hotel Fire & Ice by Marriott JHB Melrose Arch?

No, this hotel doesn't have a casino, but Gold Reef City Casino (13-min drive) and Montecasino (15-min drive) are both nearby.

What is there to do at Protea Hotel Fire & Ice by Marriott JHB Melrose Arch and nearby?

Protea Hotel Fire & Ice by Marriott JHB Melrose Arch has 2 bars and an outdoor pool, as well as a fitness center and a garden.

Are there restaurants at or near Protea Hotel Fire & Ice by Marriott JHB Melrose Arch?

Yes, there's an onsite restaurant that offers garden views.

What's the area around Protea Hotel Fire & Ice by Marriott JHB Melrose Arch like?

Protea Hotel Fire & Ice by Marriott JHB Melrose Arch is a short 4-minute walk from Melrose Arch Shopping Centre and 16 minutes' walk from Wanderers Stadium.

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Protea Hotel Fire & Ice by Marriott JHB Melrose Arch Reviews

Reviews

8.6

Excellent

9.0/10

Cleanliness

8.4/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Popular mentions

Service staff
Location
Room
Restaurant
Lobby
Store
Bathroom
Shopping malls

What guests liked

  • Breakfast was described as spectacular and good. (3 reviews)
  • The property's dining experience was top-notch with incredible food, accommodating staff, and a chef who remembered orders. (3 reviews)
From real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Amazing property!

Amazing property and great location with lots of restaurants around.
Breakfast with a view and nice weather
Restaurants nearby
Restaurants near by
Prajeet, 1-night trip

10/10 Exceptional

The hotel was amazing especially the staff. Great shops and restaurants located in walking distance
Olumide, 2-night trip

10/10 Exceptional

Family Holiday

Family holiday to kuger starting in Johannesburg, hotel and area is safe and excellent for walking around
Stewart, 3-night trip

10/10 Exceptional

Great place. Love it!
Marcia, 3-night trip

10/10 Exceptional

Winter break

Lovely hotel staff are first class
Helen, 1-night trip

10/10 Exceptional

Perfect
Steven, 4-night trip

10/10 Exceptional

Wonderful!
Carolina, 1-night trip

10/10 Exceptional

I am coming back here next time

The stay was great. Staffs were so friendly in reception and hosting.
AIREDALE, 2-night trip

10/10 Exceptional

Love staying in this unique and conveniently located hotel when I visit Johannesburg.
Jo-Anne, 3-night trip

10/10 Exceptional

The hotel was amazing. The staff we’re very friendly and helpful always
Donnay, 11-night trip

10/10 Exceptional

This is in a great location to be able to step out of the hotel and have a number of shopping and dining options. Hotel itself is lovely and rooms are well appointed.
Rosemary, 6-night trip

10/10 Exceptional

Staff were very friendly and helpful. Hotel had everything we needed.
alison, 4-night trip

10/10 Exceptional

This hotel is in a safe and accessible location within Melrose Arch. The retro decor takes a while to get used to but don’t let that put you off. The rooms are comfortable and the breakfast’s spectacular. The best part of the hotel is the people. From the front desk to the restaurant to the laundry facilities, everyone is incredibly friendly and efficient. I have stayed here multiple times with my family and alone, and will keep on coming back. Very good value for money.
Ivan, 4-night trip

10/10 Exceptional

Very nice property. Excellent staff. Could use some minor repairs to the rooms (small cracks in sink) but it is a comfortable convenience stay.
MsLaprea, 3-night trip

8/10 Very good

Location is excellent with multiple restaurants and the mall in walkable distance. The hotel is across from the Marriott. Hotel restaurant menu is limited, not so much of fruits or yogurts option.
Daniela, 1-night trip

8/10 Very good

Modern hotel in great location

The room was modern and perfect for a single traveller. Well maintained hotel with great reception staff. Super professional concierge and nice pool area with great dining and lounging areas. The location is sublime.
Zarina, 4-night trip

10/10 Exceptional

The staff is absolutely phenomenal. From the moment you enter the hotel every single person no matter the position is ensuring you are well taken care of. The front desk was so amazing. The dining room staff could not have been more accommodating. The servive was top notch and the food was incredible. The omelets were my favorite, cooked to perfection. The chef remembered my order the next day Impressive!!! The bellhops were very efficient and friendly. Try this hotel you will not be disappointed. Also the decor is straight out of a architectural magazine, very beautiful.
Regina, 2-night trip

10/10 Exceptional

Room clean and confortable, Breackfast very good. Area around is good and safe with shops and restaurants. I'll be back.
Sandro, 3-night trip

10/10 Exceptional

It is a very decent and comfortable hotel. Location is excellent and near the shopping mall and spa. Security was excellent too. Check in was fast. Room service was good and they allowed a late checkout without extra expenses. We had 6 pieces of luggage and they allowed all to be stored in their luggage room, after checkout. The restaurant in the premises was excellent and overall the hotel was very good value for money.
DEBASHISH, 1-night trip

8/10 Very good

I like the location of the hotel , close to shooping center and lots of good restaurants around it. what I didnt like about the rooms, three wasn't enogh sapce to store your clothes and in the bathroom no room to leave your toiletery which made it very inconvenient.
Leila, 1-night trip

8/10 Very good

Guest rooms, pool area and location are great! The lobby needs a complete refurbishment. The lobby is uninviting, dark, unwelcoming and old. It is the only reason why I did not rate it five stars.
Carla, 2-night trip

4/10 Fair

When we booked we asked for a room with bath and they accepted our booking. On arrival we were given a room without a bath and were informed that all rooms had no bath except for 3 in the entire hotel which are booked long in advance- we booked over 6months ago. Hotel looks tired and rooms very small. No toiletries were available in the room. Staff were outwardly friendly but totally matter of fact and not helpful at all. Was not told that parking was included by reception and the porter asked me why I was paying for parking since I was a guest. He directed me to reception where happy to then stamp the parking ticket but were not forthcoming as to why I wasn’t offered the same.
Stanley, 2-night trip

10/10 Exceptional

Heiko, 1-night trip

10/10 Exceptional

1-night trip

10/10 Exceptional

Elizabeth, 1-night trip