The best part of this Hotel was the exceptional service Omer provided me with. I can't thank him enough for everything he did for me and always with a warm welcoming smile. The room had beautiful views right on the Promenade but that also came with lots of noise at bedtime, but after all the tiring experiences, I slept. The room was very comfortable, clean and in the perfect location to either walk or drive to. I had a difficult trip, non hotel related, and Omer helped me so much, he went above and beyond and knowing that I could count on him made my experience in Saranda much better. As a solo traveler he made me feel safe. Breakfast was good and the hotel also has a popular restaurant for local food. If you are looking for peace and quiet then stay away from the Promenade, but if you are looking for fun and access to everything this is a perfect location. Thank you Omer