2/10 Mediocre
11 de enero de 2025
Terrible and dirty
Warning to all looking at this apartment service. They do not communicate well at all. The contact number is received by a non English speaking person.
1. Rooms all have loudly bathrooms
2. Shower leaks completely all over bathroom. Shower door seals all broken.
3. Lights in kitchen has fallen from ceiling
4. Curtains a dirty stained
5. Bed sheets are dirty and stain and cannot believe I let my kids sleep in them.
6. Laundry balcony is not working properly and flickering constantly.
7. No access to pool or gym !!! None !!!
8. Smokers as this room is not cleaned well at all and smells shocking.
Photos evidence is attached. Avoid at all cost as they are liars. They said they would refund my future booking in writing only to have them refuse after contact with Hotels management. How this place is advertise on this global site is terrible to the reputation of this group. I am a gold member with hotels.com and book over 60 nights per year on this site and this is the first outrageous service from the hotel I’ve ever experience. Is it not even a 1 star service and how does anyone say this is a hotel is wrong.
See photos.
JAMES
JAMES, viaje de 2 noches en familia
Opinión verificada de un huésped de Hoteles.com