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Family Hotel & Spa Desirée

3.0 star property
Graechen ski hotel with spa and ski storage

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Photo gallery for Family Hotel & Spa Desirée

Double Room, Mountain View | Minibar, in-room safe, desk, soundproofing
Sauna, hot tub, steam room, hot stone massages, sports massages
Hiking
Exterior
Sports facility
Nestled in the mountains, Family Hotel & Spa Desirée offers a serene retreat with a rooftop terrace and garden. Enjoy ski passes, dry cleaning/laundry services, babysitting options for families with kids and express check-in for added convenience. With free newspapers to stay informed and multilingual staff to guide you through your stay.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Bar
  • Ski facilities
  • Non-smoking
  • Connecting rooms available
  • Free breakfast

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • 2 hot tubs
  • Rooftop terrace
  • Free children's club
  • Ski storage
  • Ski passes
  • Sauna
  • Steam room
  • Room service
  • Massage/treatment rooms

For families (6)

  • Babysitting (surcharge)
  • Children's club (free)
  • Connecting/adjoining rooms available
  • Cable/satellite TV service
  • Garden
  • Terrace

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Family Suite, Mountain View

Family Suite, Mountain View | Minibar, in-room safe, desk, soundproofing

Family Suite, Mountain View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Renovated in 2017
Sofa bed - twin
Hair dryer
Minibar
  • Mountain view
  • 34.9 sq m
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

View all photos for Family Suite, Mountain View

Family Suite, Mountain View | Minibar, in-room safe, desk, soundproofing

Family Suite, Mountain View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Renovated in 2017
Separate bedroom
Hair dryer
Minibar
Cable/satellite channels
  • Mountain view
  • 110 sq m
  • Sleeps 6
  • 1 Double Bed, 1 Twin Bunk Bed and 1 Twin Bed

View all photos for Family Room, Mountain View

Family Room, Mountain View | Minibar, in-room safe, desk, soundproofing

Family Room, Mountain View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Renovated in 2017
Hair dryer
Minibar
Cable/satellite channels
  • Mountain view
  • 40 sq m
  • Sleeps 5
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Superior Double Room, Mountain View

Superior Double Room, Mountain View | Minibar, in-room safe, desk, soundproofing

Superior Double Room, Mountain View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Renovated in 2017
Hair dryer
Minibar
Cable/satellite channels
  • Mountain view
  • 40 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Double Room (Superior - 2 adults and 2 children)

Double Room (Superior - 2 adults and 2 children) | Minibar, in-room safe, desk, soundproofing

Double Room (Superior - 2 adults and 2 children)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Renovated in 2017
Hair dryer
Minibar
Cable/satellite channels
  • Mountain view
  • 40 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Family Apartment, 2 Bedrooms, Mountain View

Minibar, in-room safe, desk, soundproofing

Family Apartment, 2 Bedrooms, Mountain View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Renovated in 2017
2 bedrooms
Hair dryer
Minibar
Cable/satellite channels
  • Mountain view
  • 110 sq m
  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds
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About the neighborhood

Map
Dorrfplatz 462, Graechen, VS, 3925

What's nearby

  • Hannigalp Ski Area - 1 min walk - 0.1 km
  • Grachen - Hannigalp Cable Car - 3 min walk - 0.3 km
  • St. Niklaus - Jungu Gondola - 11 min drive - 8.5 km
  • Stafel-Seetalhorn Ski Lift - 13 min drive - 3.4 km
  • Saas-Fee Ski Resort - 46 min drive - 35.4 km

Getting around

  • Sion (SIR) - 60 min drive
  • Geneva International Airport (GVA) - 147 min drive
  • Grächen LGH Station - 3 min walk
  • St. Niklaus Station - 10 min drive
  • Stalden-Saas Station - 18 min drive

Restaurants

  • ‪Restaurant Moosalp - ‬42 min drive
  • ‪Walliser Kanne - ‬1 min walk
  • ‪Restaurant zum See - ‬8 min walk
  • ‪Mascotte Club / Georges Pub - ‬4 min drive
  • ‪Walliserstube gasenried - ‬8 min drive

About this property

Family Hotel & Spa Desirée

Putting you near winter activities like downhill skiing, Family Hotel & Spa Desirée is a great choice for your ski vacation in Graechen. Guests can grab a bite to eat at the restaurant or visit the spa to be pampered with hot stone massages or reflexology. Other highlights include 2 hot tubs, a rooftop terrace, and a free kid's club. Skiers will appreciate access to ski passes and storage.

Languages

English, French, German
VISIBILITY

At a glance

Hotel size

    • 23 rooms

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: 10 PM
    • Express check-in available
    • Check-out time is 10 AM

Special check-in instructions

    • Guests must contact the property for check-in information
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required

Children

    • Babysitting*
    • Free children's club

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • No onsite parking

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning
  • Restaurant
  • Bar/lounge
  • Barbecue grills
  • Room service (limited hours)

Traveling with children

  • Free children's club
  • Babysitting (surcharge)

What to do

  • Ski passes
  • Hiking/biking trails nearby
  • Mountain biking nearby

Working away

  • Meeting room

Services

  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Ski storage

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Full-service spa
  • 2 hot tubs
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Elevator

Ski

  • Ski passes
  • Ski storage
  • Ski lifts nearby
  • Downhill skiing nearby
  • Ski lessons nearby
  • Ski rental shops

Room amenities

Be entertained

  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar

Sleep well

  • Soundproofed rooms

What to enjoy

  • In-room massage

Freshen up

  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
STAR_OUTLINE

Special features

Spa

Alpine SPA Lodge has 1 treatment room. Services include hot stone massages and sports massages. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

MONETIZATION_ON

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: CHF 3.80 per person, per night for adults; CHF 1.90 per night for guests aged 6-16 years old. This tax does not apply to children under 6 years of age.
  • Resort fee: CHF 5.00 per person, per night
  • Resort fee inclusions:
    • Additional inclusions

Children & extra beds

  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Guests under 16 years old are not allowed in the spa
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts major credit cards.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club

Also known as

Matterhorn Valley Desirée
Matterhorn Valley Desirée Graechen
Family & Spa Desiree Graechen
Matterhorn Valley Hotel Desirée Graechen
Family Hotel & Spa Desirée Hotel
Family Hotel & Spa Desirée Graechen
Family Hotel & Spa Desirée Hotel Graechen

Frequently asked questions

Does Family Hotel & Spa Desirée offer free cancellation for a full refund?

Yes, Family Hotel & Spa Desirée does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Family Hotel & Spa Desirée?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Family Hotel & Spa Desirée?

Sorry, there's no onsite parking at Family Hotel & Spa Desirée.

What are the check-in and check-out times at Family Hotel & Spa Desirée?

Check-in start time: 2 PM; Check-in end time: 10 PM. Check-out time is 10 AM. Express check-in is available.

What is there to do at Family Hotel & Spa Desirée and nearby?

During the winter, enjoy nearby recreation like downhill skiing and return when the snow melts for hiking and mountain biking. Indulge in a treatment at the spa and soothe your senses in one of the 2 hot tubs. Family Hotel & Spa Desirée also has a sauna and a steam room, as well as a garden.

Are there restaurants at or near Family Hotel & Spa Desirée?

Yes, there's an onsite restaurant.

What's the area around Family Hotel & Spa Desirée like?

Family Hotel & Spa Desirée is a short 3-minute walk from Grächen LGH Station and 3 minutes' walk from Grachen - Hannigalp Cable Car.

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Family Hotel & Spa Desirée Reviews

Reviews

9.2

Wonderful

8.8/10

Cleanliness

9.4/10

Staff & service

8.8/10

Property conditions & facilities

Reviews

8/10 Very good

Nice family hotel win Grachen with mountain views!
Great size rooms since it seems they have family rooms only (so you can stay 3-4 people to a room since each room has a couch that pulls out into an extra bed), a really nice spa, good service, amazing views of the mountains from all the rooms which is nice to go to bed/wake up to. The breakfast was ok, and the spa closed earlier than it said on their website (sometimes it closes at 9.30pm), but overall a very nice experience. Also the rooms have carpet floors which I'm not a fan of personally, and no sink in the toilet (since it's a family room the sink is outside, inside the bathroom is a toilet and a shower), but these were minor things for me.
Adele, 1-night trip

10/10 Exceptional

veronica, 1-night trip

10/10 Exceptional

Zwar nur 1 Nacht da, aber vollstens zufrieden. Sauber, tolles urchiges Ambiente, sehr delikates Essen, Frühstücks Buffet super und zu guter letzt einen sehr sehr netten überaus freundliches Personal. Ein Familien Betrieb die sich um die Gäste kümmern. Das Hotel ist zu 100% zu empfehlen. Gerne wieder😉
Tschingi, 1-night trip
This review was submitted before 2018 and has not been verified.

8/10 Very good

Hat uns gut gedient als Basis für Herbstausflüge und -wanderungen. Grächen im Herbst bietet wunderbare Lärchenpracht.
2-night trip
This review was submitted before 2018 and has not been verified.

10/10 Exceptional

Kurzer Wochenendaufenthalt
Sehr freundliches Personal, saubere Zimmer, sehr gutes Essen. Werde wieder dort Urlaub verbringen.
Etienne, 2-night trip
This review was submitted before 2018 and has not been verified.

10/10 Exceptional

Top Hotel
Wir sind zum vierten mal in Grächen. Schöner können Ferien nicht sein. Tolles Wandergebiet. Super Gastfreundschaft. Hotel Desirée ist auf jeden Fall zu empfehlen. Gutes Preis - Leistungsverhältnis. Sehr nettes Personal, alles sauber und super Lage.
This review was submitted before 2018 and has not been verified.

10/10 Exceptional

Gastfreundschaft pur
Ein familiengeführtes Hotel das unbedingt zu empfehlen ist. Die Gastfreundschaft ist unschlagbar. Die Zimmer sind sehr gross (Doppelzimmer). Die Wellness-Anlage ist klein aber schön, persönlich und sauber (Dampfbad, Sauna, Solarium). Das hoteleigene Restaurant ist ausgezeichnet. Die Lage ist perfekt (mitten im Dorf nur ein paar Minuten von der Gondelbahn entfernt). Wir werden auf jeden Fall wieder in dieses Hotel gehen.
This review was submitted before 2018 and has not been verified.

8/10 Very good

Der Hotelier war sehr freundlich, aufmerksam und zuvorkommend.. Die Lage ist ideal.. würden jede Zeit wieder gehen
This review was submitted before 2018 and has not been verified.

10/10 Exceptional

Wonderful hotel, great staff
Wonderful hotel. Nice quite spacious rooms and close to ski lift. Very quiet. Hotel owner takes care of check-in. Very helpful and friendly. Will visit again! :)
This review was submitted before 2018 and has not been verified.

8/10 Very good

zu Empfehlen
Sehr schön, sehr freundlich, gut + schön gelegen, etwas klein sind die sanitäre Einrichtungen.
This review was submitted before 2018 and has not been verified.

10/10 Exceptional

excellent hostility
Fantstic memorable stay
This review was submitted before 2018 and has not been verified.

8/10 Very good

This review was submitted before 2018 and has not been verified.

8/10 Very good

This review was submitted before 2018 and has not been verified.

10/10 Exceptional

This review was submitted before 2018 and has not been verified.

10/10 Exceptional

Gemütliches Familienhotel
Sehr angenehmer Aufenthalt. Nettes und freundliches Personal. Gute Nähe zu den Bergbahnen.
This review was submitted before 2018 and has not been verified.

8/10 Very good

This review was submitted before 2018 and has not been verified.

10/10 Exceptional

Outstanding quality and service
We loved this hotel! Our rooms were beautiful and comfortable and had amazing views. They were extremely clean and well maintained and had special touches like tea/coffee . The owner and staff were very welcoming, friendly, knowledgeable of the area, and so helpful. They cared for our every need so well, like we were family. There breakfast buffet was amazing and the dinners in their restaurant top notch. I cannot find enough words to express how much we loved this hotel and enjoyed our stay there. It was also close walking distance to the bus, hikes, stores, restaurants and activities for children such as a playground and miniature golf.
This review was submitted before 2018 and has not been verified.

8/10 Very good