Reached Hotel at 9.00 PM after a very tiring journey, though I had informed the Hotel about my late Check in , you would expect them to be ready from the normal check in time 12.30 pm. But to my surprise rooms where not ready and my family had to wait 30 mins for the first room and the second room was given after an hour.
when we entered the room , the master card key did not fit into the power slot properly , making power go off every 3 mins. this was rectified by housekeeping by inserting another card into the slot to make the connection tight.
The menu was impressive but the guy taking orders had no idea about the continental stuff mentioned. Chicken Crispy with Gherkin and other vegetables was the normal chilly chicken , Mushroom soup had no mushroom pcs and was served cold , A exotic Burger was a simple burger with tomatoes. But the shocker was that payment has to be done immediately as this account is different than the hotel room account.
Later on the Toilet Mirror bulbs stopped functioning and could not be repaired. The hot water kettle kept in the room was damaged and broken , maybe by some previous guest , but housekeeping had no idea , but replaced it when I complained. Another shocker was that there is no complimentary breakfast served, and they call this a Business hotel ??? , Expedia should have informed me this prior to booking , nowadays you don't find any business hotel without complimentary breakfast.
Bell Boy availability is scarce.