This place didn’t have any reviews when I booked through Expedia. I was worried but decided to take a chance. The pictures of the property are accurate, but not the rooms. Our room had bugs and looked dirty. The door did not lock properly, which was a struggle. Additionally, there was no water when we arrived; it came on 40 minutes later and was very weak. I came with my two daughters, aged 14 and 24. Our rooms were near the beach, bar, and male washroom, which made me feel unsafe. There were just too many problems upon arrival, so I decided to leave!
Overall, my experience at this hotel was very disappointing. I had high hopes, but the lack of cleanliness, safety concerns, and inadequate amenities made it impossible for us to enjoy our stay. I would not recommend this place to anyone, especially families. It's important to prioritize safety and comfort, and unfortunately, this hotel fell short in both areas. I hope management takes these issues seriously to improve the experience for future guests. Also the hotel had a name change only, old name is Kinta Kan Hotel. Review aren’t good at all!