I don’t leave bad reviews, but I felt compelled to share this in hopes of saving others from a similarly disappointing experience.
I booked this hotel because I’ve stayed at other Rodeway Inns before and expected a basic but reliable level of cleanliness and service. That was not the case here.
Upon arrival—well after the 3 PM check-in time—I was told my room still wasn’t ready at 6 PM. When I finally got in, the room reeked of cigarette smoke despite being labeled non-smoking. The property itself was extremely rundown and dirty, as shown in the attached photo. Trash was left on the ground, and the keys constantly stopped working after one use, requiring frequent trips to the front desk.
The bed was awful—you could feel every spring. The bathroom was worse: there were pubic hairs on the shower walls, a bent showerhead that sprayed the wall instead of downward, and even boogers smeared next to the toilet. I had to clean the shower just to use it. When I came back the next day, the room smelled like a cat litter box soaked in urine. I couldn’t handle another night and checked out early—even though I had prepaid for additional nights.
When I brought up these issues, the staff were completely dismissive and even tried to charge me a $60 early checkout fee. No empathy, no effort to resolve anything.
This was easily one of the worst hotel experiences I’ve ever had. I strongly advise looking elsewhere, especially if you expect even the most basic standards of cleanliness