Cartagena's vibrant charm is on full display at Hotel Puertas De Cartagena, with a serene garden and free cooked-to-order breakfast. Stay connected with in-room WiFi, take advantage of laundry facilities, and let the multilingual staff help plan your day.
Centro Calle Sargento Mayor Calle 38 6-5, Cartagena, Bolivar, 130001
What's nearby
Walls of Cartagena - 4 min walk
Clock Tower - 6 min walk
Bolivar Square - 7 min walk
Cartagena de Indias Convention Center - 12 min walk
San Felipe de Barajas Castle - 5 min drive
Getting around
Rafael Nunez Intl. Airport (CTG) - 18 min drive
Area shuttle
Cruise terminal shuttle (surcharge)
Shopping center shuttle (surcharge)
Restaurants
Los Tacos del Gordo - 2 min walk
Uma - 2 min walk
Townhouse Rooftop - 2 min walk
Restaurante Carmen Cartagena - 1 min walk
Restaurante Mistura - 1 min walk
About this property
Hotel Puertas De Cartagena
Hotel Puertas De Cartagena puts you in a great location, within just a 10-minute walk of Walls of Cartagena and Clock Tower. Free perks include WiFi and cooked-to-order breakfast daily between 7 AM and 10 AM. Also, Cartagena de Indias Convention Center and Bocagrande Beach are within a short drive.
Languages
Catalan, English, Italian, Portuguese, Spanish
At a glance
Hotel size
12 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 1 PM
Contactless check-out available
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children (4 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Parents must have child's birth certificate and photo ID*
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No onsite parking
Transfers
Cruise terminal shuttle*
Offsite
Shopping center shuttle*
Other information
Smoke-free property
Property amenities
Food and drink
Free cooked-to-order breakfast each morning 7 AM–10 AM
Free reception
Room service (limited hours)
Traveling with children
Children stay free (see details)
What to do
Beach nearby
Services
24-hour front desk
Tour/ticket assistance
Laundry facilities
Free newspapers in lobby
Luggage storage
Multilingual staff
Facilities
Built in 2006
Garden
Accessibility
No elevator (single level property)
Room amenities
Be entertained
43-inch TV
Cable TV channels
Home comfort
Air conditioning
Minibar
Iron/ironing board (on request)
Sleep well
Soundproofed rooms
Free crib/infant bed
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Shower only
Hair dryer
Towels
Stay connected
Free WiFi
More
Daily housekeeping
In-room safe
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).
Optional extras
Shopping center shuttle service is offered for an extra charge
Children & extra beds
Rollaway beds are available for COP 80000 per stay
If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Policies
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Also known as
Hotel Puertas
Hotel Puertas De Cartagena
Puertas De Cartagena
Hotel Puertas Cartagena
Puertas Cartagena
Puertas De Cartagena Cartagena
Hotel Puertas De Cartagena Hotel
Hotel Puertas De Cartagena Cartagena
Hotel Puertas De Cartagena Hotel Cartagena
Frequently asked questions
Does Hotel Puertas De Cartagena offer free cancellation for a full refund?
Yes, Hotel Puertas De Cartagena does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Puertas De Cartagena?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Puertas De Cartagena?
Sorry, there's no onsite parking at Hotel Puertas De Cartagena.
What are the check-in and check-out times at Hotel Puertas De Cartagena?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 1 PM. Contactless check-in and check-out are available.
Is there an onsite casino at Hotel Puertas De Cartagena?
No, this hotel doesn't have a casino, but Rio Cartagena Casino (9-min drive) is nearby.
What is there to do at Hotel Puertas De Cartagena and nearby?
Hotel Puertas De Cartagena has a garden.
What's the area around Hotel Puertas De Cartagena like?
Hotel Puertas De Cartagena is in Cartagena Walled City, a short 4-minute walk from Walls of Cartagena and 6 minutes' walk from Clock Tower.
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Hotel Puertas De Cartagena Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.6/10
Staff & service
6.4/10
Amenities
7.4/10
Property conditions & facilities
Reviews
8/10 Very good
Mar 13, 2020
Muy agradable el lugar y el personal del desayuno! Muy atentas. Es mas lindo que las fotos de la pagina. La piscina es chica pero agradable
Laura
Laura, 5-night trip
10/10 Exceptional
Feb 17, 2020
Katherine s
Katherine s, 2-night trip
10/10 Exceptional
Feb 14, 2020
Great Location right in the middle of town. Staff was very helpful and supportive
Eric
Eric, 5-night trip
4/10 Fair
Jan 31, 2020
Well located.. No hot water and lack of storage. Lady at reception demanded 20,000 COP for a broken cup. The taxi from the airport costs 15,000 COP. Given the lack of integrity of staff, I suggest you look elsewhere.
Stephen
Stephen, 4-night trip
8/10 Very good
Oct 12, 2019
Central Historic Cartagena
Overall this colonial in the centre of historic Cartagena does the job. The breakfast is great and there is 24hr reception. The hotel could do with a deep clean and better lighting in the rooms. Room size was typical for hotels from this era. For the price in the center it is a solid option.
shelley
shelley, 3-night trip
4/10 Fair
Oct 9, 2019
mala atencion del personal de recepcion, nos cobraron la impresion de los p'ases de abordo, y desconocen los puntosturisticos cuando se les pregunta
Verified traveler
3-night trip
6/10 Good
Sep 28, 2019
Simple, preisgünstige Unterkunft in guter Lage
Wir hatten für zwei Personen ein 27 m² großes Dreibettzimmer (1 Doppelbett und 2 Einzelbetten) gebucht, bekamen aber nur ein Doppelzimmer (2 Einzelbetten, 20 m²), was preislich unter dem von uns gebuchten und im voraus bezahlten Zimmer lag. Die Betten waren bequem. Das Bad war sehr eng, das warme Wasser plätscherte manchmal nur. Aircondition gut. Das Frühstücksbüffet war okay, wenn man keine großen Ansprüche stellt.
Helmut
Helmut, 6-night trip
4/10 Fair
Sep 18, 2019
Não gostamos: Quarto com cheiro de mofo, vazamento no banheiro e Atendimento das recepcionistas.
Gostamos: Simpatia da zeladora e do ajudante.
Verified traveler
3-night trip
8/10 Very good
Sep 5, 2019
Very celan, confortable bed, Great location, the breakfast was good
Verified traveler
4-night trip
8/10 Very good
Sep 1, 2019
Andrea
Andrea, 1-night trip
8/10 Very good
Aug 30, 2019
Me gustó mucho el hotel, es pequeño pero muy cómodo. Las instalaciones están en buenas condiciones, pero en el baño había un problema con el drenaje, a pesar de que se estaba remodelado.
Verified traveler
2-night trip
8/10 Very good
Aug 25, 2019
grecia
grecia, 1-night trip
10/10 Exceptional
Aug 11, 2019
Loved our stay here. We were moved to their second location but it worked out fine. The breakfast was delicious and everyone was accommodating and helpful.
Verified traveler
2-night trip
8/10 Very good
Aug 5, 2019
Joli hôtel très bien situé, très propre.
Personnel ok mais indifférent
Un peu bruyant la nuit car dans la zone touristique et aucune isolation avec la rue.
Gaëlle
Gaëlle, 1-night trip
10/10 Exceptional
Jun 1, 2019
Superbe localisation. Près de tout. Très propre et personnel sympathique.
Verified traveler
1-night trip
4/10 Fair
May 28, 2019
Room with no window, had to have the lights on during the day, small bathroom, no closet, old furtinure,
Verified traveler
3-night trip
8/10 Very good
May 2, 2019
Angelica
Angelica, 1-night trip
8/10 Very good
Apr 19, 2019
SONIA ALEJANDRA
SONIA ALEJANDRA, 1-night trip
8/10 Very good
Mar 5, 2019
Everything was fine. Nice staff good location..........
Verified traveler
2-night trip
8/10 Very good
Mar 1, 2019
Limpio, muy central, bien situado para recorrer la Ciudad Amurallada.
Verified traveler
1-night trip
8/10 Very good
Feb 23, 2019
This property has a good location in the walled city, though the property itself is a bit disappointing. The rooms are really small and difficult to navigate the room if more than a couple of days. I traveled as a Solo and found difficult time with room, and can imagine two persons would be a relationship test. Staff are very nice and cleanliness is OK
Verified traveler
5-night trip
10/10 Exceptional
Jan 19, 2019
Quaint
Excellent customer service for late night check in.
Rosa
Rosa, 1-night trip
10/10 Exceptional
Nov 19, 2018
Perfecta ubicación y muy buena relación calidad/precio.
Alain
Alain, 1-night trip
8/10 Very good
Nov 10, 2018
Great location inside the old city in a historic building. Very good breakfast. The desk staff always seemed to be in a bad mood and bothered by any inquiry. that was the only shortfall of an otherwise nice place to stay.