Overall, it is way below expectations.
The good:
- Shower in the room
- Breakfast
The OK
- Pools, although old and in need of maintenance + you need to wear a bonnet (that you buy for 20 TRY each)
- The mattresses
The bad/disappointing:
- The staff is very uninterested. They are friendly when you talk to them, but they never greet you in the hallways, we had to ask for a high chair each morning at breakfast instead of getting one offered, and when cutlery dropped they just left it on the floor, both coffee machines for breakfast gave warnings for 'deep cleaning of the milk parts', they said "just click the error away" etc.
- Generally, the place is old and not well taken care of
- The rooms are dirty, especially with drawings on the walls, stains in the curtains, etc.
- It is impossible to get a drink at the pool, you have to walk inside and find someone to help you
- Extremely child-unfriendly, both in terms of food and the -only- play area with some slides etc. hidden away from everything else