The hotel appears somewhat dated, and certain amenities commonly expected in a four-star establishment are lacking. For instance, coffee and tea facilities are not provided within the guest rooms; instead, they are available only in the reception area. While a mini fridge and an electric kettle are provided, there are other areas of concern.
The room windows are single-pane, resulting in noticeable external noise infiltration and insufficient temperature and sound insulation. This also leads to significant condensation on the windows during colder months, creating an unwelcoming atmosphere. I found it necessary to wipe down the condensation multiple times daily to maintain comfort.
Additionally, the quality of the towels provided was subpar; they were thin, absorbed moisture poorly, and remained damp, contributing to an overall humid environment. The air purifier in the room appeared to further increase moisture levels, prompting me to disable its humidifying function.
Furthermore, the only pillows available were filled with barley, which made them uncomfortably firm and difficult to adjust, and no alternative options were offered.
Overall, while the hotel does meet basic requirements, several elements detracted from the overall experience, especially when considering its four-star rating.