In the heart of Innenstadt II, Best Western Plus Welcome Hotel Frankfurt offers a blend of luxury and comfort. Relax at Softwellnessbereich spa, enjoy lunch at View restaurant, or unwind with a drink at the bar. With free in-room WiFi, a gym for fitness enthusiasts and business center for productivity-seekers alike. A 24-hour front desk ensures your stay is seamless while guests rave about the helpful staff.
Reviews
8.48.4 out of 10
Very good
Popular amenities
Bar
Spa
Connecting rooms available
Non-smoking
Pet friendly
Parking available
Main amenities (12)
Daily housekeeping
Restaurant and bar/lounge
Full-service spa
Breakfast available
Fitness center
Sauna
Steam room
Self parking
Room service
Business center
6 meeting rooms
Terrace
Feel at home (6)
Connecting/adjoining rooms available
Private bathroom
Terrace
Daily housekeeping
Laundry facilities
Espresso maker
The current price is $74
$74
$83 total
includes taxes & fees
Apr 20 - Apr 21
Room options
Available filters for rooms
Showing 11 of 11 rooms
View all photos for Superior Room, 1 Twin Bed
Superior Room, 1 Twin Bed
Highlights
Soundproofed
Air conditioning
Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Sleeps 1
1 Twin Bed
View all photos for Superior Room, 2 Twin Beds
Superior Room, 2 Twin Beds
Highlights
Soundproofed
Air conditioning
Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Sleeps 2
2 Twin Beds
View all photos for Superior Room, 1 Queen Bed
Superior Room, 1 Queen Bed
Highlights
Soundproofed
Air conditioning
Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Sleeps 2
1 Queen Bed
View all photos for Deluxe Room, 2 Twin Beds, Refrigerator
Deluxe Room, 2 Twin Beds, Refrigerator
Highlights
Soundproofed
Air conditioning
Heating
Connecting rooms available
Refrigerator
HDTV
Hypo-allergenic bedding
Pillow menu
Sleeps 2
2 Twin Beds
View all photos for Junior Suite, 2 Twin Beds, Refrigerator
Ong Tao - Vietnamesisches Restaurant & Bar - 5 min walk
About this property
Best Western Plus Welcome Hotel Frankfurt
When you stay at Best Western Plus Welcome Hotel Frankfurt, you'll be just a 5-minute drive from Frankfurt Trade Fair and Congress Center Messe Frankfurt. Guests can indulge in spa services at the spa, and View serves lunch. Other highlights include a bar/lounge, a fitness center, and a sauna. Fellow travelers like the helpful staff and overall property condition. Public transportation is just a short walk: Leonardo-da-Vinci-Allee Tram Stop is steps away and An der Dammheide Tram Stop is 7 minutes.
Languages
Arabic, English, Filipino, French, German, Italian
At a glance
Hotel size
173 rooms
Arranged over 7 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18
Check-out time is 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets allowed (dogs only)*
Service animals welcome
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 50+ Mbps)
Parking
Covered onsite self parking (EUR 25.00 per night)
Wheelchair-accessible parking on site
Height restrictions apply for onsite parking
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:00 AM–10:00 AM
Guests can indulge in a pampering treatment at the hotel's full-service spa, Softwellnessbereich. The spa is equipped with a sauna and a steam room. The spa is open daily.
Dining
View - This restaurant serves lunch only.
Mellis - This bistro serves dinner only.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 2.00 per person, per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 24 per person
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 15 per pet, per night
Parking
Covered self parking costs EUR 25.00 per night
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Facility access costs EUR 10 per person, per day. Facilities include a sauna and a spa.
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property uses a grey water recycling system and eco-friendly cleaning products.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Eurocard
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Also known as
Welcome Frankfurt
Welcome Hotel Frankfurt
Welcome Hotel Frankfurt
Best Plus Welcome Frankfurt
Best Western Plus Welcome Hotel Frankfurt Hotel
Best Western Plus Welcome Hotel Frankfurt Frankfurt
Best Western Plus Welcome Hotel Frankfurt Hotel Frankfurt
Frequently asked questions
Are pets allowed at Best Western Plus Welcome Hotel Frankfurt?
Yes, dogs are welcome. There's a charge of EUR 15 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Best Western Plus Welcome Hotel Frankfurt?
Yes. Self parking costs EUR 25.00 per night.
What are the check-in and check-out times at Best Western Plus Welcome Hotel Frankfurt?
Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. Check-out time is 11 AM.
Is there an onsite casino at Best Western Plus Welcome Hotel Frankfurt?
No, this hotel doesn't have a casino, but Casino Bad Homburg (14-min drive) is nearby.
What is there to do at Best Western Plus Welcome Hotel Frankfurt and nearby?
Have fun during the warmer months with activities nearby such as hiking. Indulge in a treatment at the spa and enjoy other amenities such as a sauna and a steam room.
Are there restaurants at or near Best Western Plus Welcome Hotel Frankfurt?
Yes, there's an onsite restaurant, View.
What's the area around Best Western Plus Welcome Hotel Frankfurt like?
Best Western Plus Welcome Hotel Frankfurt is a short 1-minute walk from Leonardo-da-Vinci-Allee Tram Stop and 8 minutes' walk from Frankfurt Trade Fair.
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Best Western Plus Welcome Hotel Frankfurt Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.2/10
Staff & service
7.6/10
Amenities
8.6/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
6/10 Good
Mar 4, 2025
Clean and New, but watch the check in and parking
Couldnt check in on the first day as receptionist has no idea how to do it. Was on the phone asking colleague and showing screen via video call.
After 10 minutes got bored of waiting and requested my key so I could go to the room.
Also, parking is very expensive 75 euro for 34 hours parking. The first 25 euro was incurred for the firt "day" although I arrived at 10:30 at night.
Hotel is clean and new, although not sure what the "Plus" refers to in the name. It is a standard Best Western.
Ian
Ian, 2-night trip
10/10 Exceptional
Oct 16, 2024
The reception, the e-mail responses, the room cleaning, etc. were all better than other hotels I've stayed at, and I felt the hospitality. Next time I stay in Frankfurt, I'll definitely use this hotel again.
Ryotaro
Ryotaro, 2-night trip
8/10 Very good
Sep 15, 2024
Hotel was good overall and clean. The location is ideal. Many options within walking distance. Totally recommend. Rooms are rather small.
Adolfo
Adolfo, 6-night trip
10/10 Exceptional
Oct 2, 2024
Very good place. Nice and cozy. Cleaning could be improved with more deep clean necessary in the bathroom and maybe bleach. But I will definitely be coming back to this place.
Vanessa
Vanessa, 5-night trip
8/10 Very good
Oct 14, 2024
Does not look like a 4* hotel
GAYRAJ
GAYRAJ, 5-night trip
10/10 Exceptional
Jul 15, 2024
Close to grocery store. Easy to get around by transit
Jamie
Jamie, 6-night trip
8/10 Very good
May 18, 2024
Nice place but construction on some side of the hotel
Charles
Charles, 2-night trip
10/10 Exceptional
Jun 24, 2024
Quiet and convenient
Frank
Frank, 2-night trip
10/10 Exceptional
Mar 9, 2024
Great place for a couple of nights. Value for money perfect.
Rizkallah
Rizkallah, 1-night trip
10/10 Exceptional
Jul 26, 2024
Room was great. Free coffe and fruit at the entrance lobby. Spa was locked :-/
Roei
Roei, 3-night trip
10/10 Exceptional
Oct 8, 2024
Overnight stay before flight
Very easy to find location. 15km from the Airport. Its 25 Euros to park over night in the deep garage, but if you find a spot outside on the street, it's free. And safe. The rooms are what you would expect. Very clean. The concierge, very helpful and have great tips. Sadly the restaurant was closed, but they recommended a Thai Restaurant, 5 minutes walk away. We were not disappointed. Would recommend any time.
Jimmy
Jimmy, 1-night trip
10/10 Exceptional
May 9, 2024
Perfect hotel
Nice bedroom on the last floor! Very friendly and helpful staff.
Great breakfast. Well located with the bus and tram just across the street.
Everything is perfect!
Laetitia
Laetitia, 1-night trip
8/10 Very good
May 26, 2022
I will stay here again if in the area
Nitzan
Nitzan, 1-night trip
8/10 Very good
Jul 20, 2024
God sted men dor lille double seng
Zana
Zana, 1-night trip
4/10 Fair
May 9, 2023
The closeness to the tram is probably the highlight of this hotel.
Brooke
Brooke, 3-night trip
10/10 Exceptional
Jun 17, 2022
I liked the space in the rooms, and the location is really close to downtown.
Jesus Ivan Vega
Jesus Ivan Vega, 1-night trip
10/10 Exceptional
Mar 5, 2024
Super
Halil Ibrahim
Halil Ibrahim, 2-night trip
2/10 Poor
Sep 4, 2024
I was sweating all through my stay in my room. The air conditioner wasn't working as I would have thought. I was always hot in my room after paying so much, I wasn't comfortable as I would have expected. I will never stay in beat western again and I would definitely tell this experience on social media as well.
Peter
Peter, 2-night trip
10/10 Exceptional
May 16, 2023
great, easy place
great place for a stop over, great bar, food and simple room. Our ac didnt work in the room so got a bit stuffy but didnt make our stay terrible. will definately stay again, ill just check the ac before i get into bed.
l
l, 1-night trip
10/10 Exceptional
Aug 27, 2023
It was great. Thank you
Halil
Halil, 1-night trip
8/10 Very good
Oct 12, 2023
Clean and comfort .
I'll go again.
Farshad
Farshad, 2-night trip
4/10 Fair
Sep 27, 2024
The stay was OK, but I will not come back to this hotel again.
Here is what I don't like: The room is very small, and noisy as it's on the street side that is busy with lots of traffic. There is only one bottled water, which is for the first day; they don't give bottled water afterwards. The room will not be cleaned unless requested by turning on the sign for cleaning, which should be the opposite. There is no body lotion. The night light is too bright. The bed is too small. They refused to cancel and refund for early cancellation.
Verified traveler
4-night trip
6/10 Good
Jun 10, 2024
: Very nice team, the staff are really great ; good insonorisation for sound ; good looking hotel and chamber
- : The shower is nice and modern, but it make water everywhere ; it take time to go downtown ; nothing really near (resto, grocery, etc.) ; it says that we can do your laundry but that's not true, it's only one or two days a week (from what I understand), so if your stay is booked outside these days, we can't do your laundry ; the AC was not fonctional
Raphaël
Raphaël, 2-night trip
10/10 Exceptional
May 12, 2024
Good hotel well located
I was on a solo trip to Frankfurt and stayed at this hotel for 7 nights.
The night staff and breakfast staff was really nice and helpful. However the guy for my checkout just got really angry and yelled at me just because I asked if I could keep the hotel card as a souvenir. He could have just said no sorry I would have understood that’s fine. He didn’t need to be that rude. It kind of ruined everything especially when you just spent 700€ in this hotel.
Laetitia
Laetitia, 4-night trip
6/10 Good
Dec 7, 2023
The facility is good. The staff was friendly. But It is (unlike the name) not a welcoming facility. I paid around 10K -11K and 6€ was the print out was asked.
I booked a team dinner and the buffet definitely did not worth the amount we paid.