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Eastwell Manor, Champneys Hotel & Spa

4.0 star property
Ashford hotel with 2 restaurants and spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Eastwell Manor, Champneys Hotel & Spa

In-room safe, free WiFi, bed sheets
Indoor pool, seasonal outdoor pool, pool umbrellas, sun loungers
Golf
Superior Room (Manor) | In-room safe, free WiFi, bed sheets
Property grounds

Reviews

7.8 out of 10

Good

Popular amenities

  • Free breakfast
  • 24/7 front desk
    24/7 front desk
  • Gym
    Gym
  • Spa
    Spa
  • Bar
    Bar
  • Pool
    Pool
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Fitness center
  • Sauna
  • Steam room
  • Seasonal outdoor pool
  • Spa tub
  • Room service
  • Massage/treatment rooms
  • Conference center
Feel at home
  • Private bathroom
  • Cable/satellite TV service
  • Garden
  • Terrace
  • Daily housekeeping
  • Coffee/tea maker
The price is $204
$245 total
includes taxes & fees
Nov 27 - Nov 28

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Classic Room (Manor)

Classic Room (Manor) | In-room safe, free WiFi, bed sheets

Classic Room (Manor)

Highlights

Heating
TV
Private bathroom
Hair dryer
Bathrobes
Electric kettle
Coffee/tea maker
Cable/satellite channels
  • Sleeps 2
  • 2 Double Beds

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | In-room safe, free WiFi, bed sheets

Standard Room, 1 Double Bed

Highlights

Heating
TV
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
Cable/satellite channels
In-room safe
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed (Luxe)

In-room safe, free WiFi, bed sheets

Room, 1 Double Bed (Luxe)

Highlights

Heating
TV
Private bathroom
Hair dryer
Bathrobes
Electric kettle
Coffee/tea maker
Cable/satellite channels
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Suite

Deluxe Suite | In-room safe, free WiFi, bed sheets

Deluxe Suite

Highlights

Heating
TV
Private bathroom
Hair dryer
Bathrobes
Electric kettle
Coffee/tea maker
Cable/satellite channels
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

In-room safe, free WiFi, bed sheets

Standard Room, 1 Double Bed

Highlights

Heating
TV
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
Cable/satellite channels
In-room safe
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior
Ashford International Hotel & Spa
Pool
Spa
Pet friendly
Free parking
8.0 out of 10, Very Good, (1001)
The price is $94
$112 total
includes taxes & fees
Nov 24 - Nov 25
Ashford International Hotel & Spa
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About the neighborhood

Map
Eastwell Park, Boughton Lees, Ashford, England, TN25 4HR

What's nearby

  • AMF Bowling Ashford - 6 min drive - 5.3 km
  • Willesborough Windmill - 7 min drive - 8.8 km
  • Ashford Designer Outlet - 8 min drive - 6.5 km
  • Port Lympne Wild Animal Park and Gardens - 14 min drive - 17.9 km
  • Canterbury Cathedral - 26 min drive - 20.7 km

Getting around

  • Gatwick Airport (LGW) - 61 min drive
  • London (SEN-Southend) - 73 min drive
  • Wye Station - 3 min drive
  • Charing Station - 8 min drive
  • Canterbury Chilham Station - 8 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Dobbies Garden Centre - ‬4 min drive
  • ‪The Old Mill - ‬3 min drive
  • ‪Marino's Fish & Chips - ‬3 min drive
  • ‪Domino's Pizza - ‬6 min drive

About this property

Eastwell Manor, Champneys Hotel & Spa

At Eastwell Manor, Champneys Hotel & Spa, you'll be within a 15-minute drive of Port Lympne Wild Animal Park and Gardens. Guests can visit the spa to be pampered with deep-tissue massages, body wraps, or facials, and The Manor, one of 2 restaurants, serves breakfast, lunch, and dinner. An indoor pool, a bar/lounge, and a fitness center are other highlights. The helpful staff and overall property condition get good marks from fellow travelers.

Languages

English

At a glance

Hotel size

  • 23 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: anytime
  • Minimum check-in age: 18
  • Check-out time is 11 AM
  • Contactless check-out available

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets allowed*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Property amenities

Food and drink

  • Free continental breakfast each morning 7:30 AM–10:00 AM
  • 2 restaurants
  • Bar/lounge
  • Room service

Traveling with children

  • Children's menu

What to do

  • Fitness classes
  • Golfing
  • Skydiving nearby

Working away

  • Meeting rooms
  • Conference center (5586 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Pool loungers
  • Pool umbrellas

Facilities

  • 3 buildings/towers
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • An indoor pool
  • Seasonal outdoor pool
  • Full-service spa
  • Spa tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • 32-inch TV
  • Satellite TV channels

Home comfort

  • Heating
  • Coffee/tea maker
  • Electric kettle

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Champneys has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Dining

The Manor - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
The Pavilion - This restaurant serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.

Fees & policies

Optional extras

  • Spa access is available for an extra charge of GBP 60 per day

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 10 per accommodation, per night

Pool, spa, & gym (if applicable)

  • Pool access is available for an extra charge of GBP 60 per day
  • Pool access available from 7:00 AM to 10:00 AM
  • The seasonal pool is open from May to September
  • Guests under 16 years old are not allowed in the fitness facility
  • Guests under 16 years old are not allowed in the spa

Policies

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property does not have elevators.
This property accepts credit cards. Cash is not accepted.

Also known as

Eastwell Manor Champneys Hotel Ashford
Eastwell Manor Ashford
Eastwell Manor Hotel
Eastwell Manor Hotel Ashford
Eastwell Manor Ashford, Kent
Eastwell Manor Champneys Hotel
Eastwell Manor Champneys
Eastwell Manor, Champneys &
Eastwell Manor, Champneys Hotel & Spa Hotel
Eastwell Manor, Champneys Hotel & Spa Ashford
Eastwell Manor, Champneys Hotel & Spa Hotel Ashford

Frequently asked questions

Does Eastwell Manor, Champneys Hotel & Spa offer free cancellation for a full refund?
Yes, Eastwell Manor, Champneys Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Eastwell Manor, Champneys Hotel & Spa?
Yes, there's an indoor pool and a seasonal outdoor pool. Guests have pool access from 7:00 AM to 10:00 AM.
Are pets allowed at Eastwell Manor, Champneys Hotel & Spa?
Yes, pets are welcome. There's a charge of GBP 10 per accommodation, per night. Service animals are exempt from fees.
Is parking offered on site at Eastwell Manor, Champneys Hotel & Spa?
Yes, there's free self parking.
What are the check-in and check-out times at Eastwell Manor, Champneys Hotel & Spa?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11 AM. Contactless check-out is available.
What is there to do at Eastwell Manor, Champneys Hotel & Spa and nearby?
Have fun during the warmer months with activities nearby such as skydiving. Additional recreation onsite includes fitness classes. Indulge in a treatment at the spa and soothe your senses in the spa tub. Eastwell Manor, Champneys Hotel & Spa also has an indoor pool and a sauna, as well as a steam room and a garden.
Are there restaurants at or near Eastwell Manor, Champneys Hotel & Spa?
Yes, there are 2 onsite restaurants, featuring alfresco dining.

Eastwell Manor, Champneys Hotel & Spa Reviews

Reviews

7.8

Good

8.2/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Good

Natasha, 2-night trip
Verified Hoteles.com guest review

8/10 Very Good

Daniel, 2-night trip
Verified Hoteles.com guest review

10/10 Exceptional

The best in Kent
One of the best hotels in Kent and when I’ve been coming to you for 20 years is a favourite highly recommended
ANTHONY, 1-night business trip
Verified Hoteles.com guest review

8/10 Very Good

Autumn visit
Stunning old mansion, beautiful views and gardens , escape from the real world to past times , we took two dogs , lovely walks , we didn't use the spa , outdoor pool was very nice, our room was away from the main house in the mews , I would say a little tired and needing some love and attention but warm and comfortable, everything worked. Breakfast was very nice good selection service good , our last day breakfast was a let down , served cold and not as good as the other days (maybe different chef). We were lucky enough to be shown some of the rooms in the main house stunning with amazing views old fashioned luxury with modern twists , yes it's old and needs constant maintenance more in some areas , but for us a very nice break loved the peace and quiet , don't be put off by the poor reviews go and see for yourself We can all pick faults and give bad reviews for small things that irritate, annoy it's a lovely old mansion enjoy it
David, 4-night trip
Verified Hoteles.com guest review

10/10 Exceptional

amazing stay beautiful grounds to walk on also breakfast was great plenty to have from fruits to a full english breakfast !!!
Natasha, 1-night trip with friends
Verified Hoteles.com guest review

10/10 Exceptional

Stephen, 1-night trip
Verified Hoteles.com guest review

6/10 Good

A slightly disappointing stay. We were in the Mews Cottages which were cheaper, but the room was nothing like the pictures. There were cobwebs everywhere, a very cheap and old shower head with taps to control temp but extremely hot water. The taps, plugs etc were all very old and covered in limescale. The carpet was poorly fitting and wrinkling everwhere and the mattress felt old and needed a topper. I felt these things could easily be repaired for future guests. Breakfast was good but a long (20 minute wait) for hot food after ordering. Majority of staff were really friendly but it’s a shame the hotel is let down but the tiredness of it all including gardens, bedroom and spa. I have never been in a pool with so much dirt at the bottom of it.
Emily, 1-night trip
Verified Hoteles.com guest review

10/10 Exceptional

This has to be one of my favourite hotels only coming here for over 20 years. The young lady in reception yesterday was absolutely outstanding. She couldn’t Have been more cooperative and helpful. It’s always delight to come to Eastwell. I recommend coming here. It is a outstanding place the staff friendly and they put so much effort into making your stay perfect
ANTHONY, 1-night business trip
Verified Hoteles.com guest review

10/10 Exceptional

The view at Champneys was beautiful, the staff were very helpful and friendly. I would highly recommend a stay at Champneys and have full enjoyment of the Spa.
Anusha, 2-night family trip
Verified Hoteles.com guest review

6/10 Good

1-night trip
Verified Hoteles.com guest review

6/10 Good

JP, 2-night trip
Verified Hoteles.com guest review

6/10 Good

Overall disappointed
We stayed here for a special occasion being our anniversary but unfortunately found the hotel to be really poor overall. The main problem like many of the comments in the spa facilities and pool area, it’s the opposite to a place to a relax and more so a place you do not really want to be. Breakfast included was stale and poor and paid breakfast is at an extortionate price. We wasn’t offered any spa options nor would I pay for it. Seems a real shame as other Champneys have been so nice
1-night trip
Verified Hoteles.com guest review

8/10 Very Good

Great place with beautiful grounds. Only thing that let it down was that the staff are massively stretched. They need more staff so that they are not constantly running around. The staff were great, they just need a bit more help .
Ross, 1-night romance trip
Verified Expedia guest review

2/10 Poor

Do not waste your money
Service is terrible. It gets worse and worse. We used to love this hotel. Takes 1 hour to get drinks. Then on check out we are informes everything has already come off our paymebt card. Denanded to check the bill and were massivly over charged. Still waiting the reimbursement 3 months later.
Adam, 1-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Carina, 2-night trip
Verified Hoteles.com guest review

2/10 Poor

Mary, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Sarah, 1-night trip with friends
Verified Hoteles.com guest review

8/10 Very Good

My wife rang ahead due to ETA after 10 pm and were told the booking was cancelled (by the hotel for no apparent reason) and they were ‘full’. Rang Expedia and a room became available…. Stressful situation as all of this evolved during the motorway journey. Fortunate that the hotel was worth the fight. Circumspect about booking again.
DAVID, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Charlie, 1-night trip
Verified Hoteles.com guest review

8/10 Very Good

Had a good time in lovely surroundings, we had a nice room & generally good customer service - especially the breakfast staff, but the place needs renovating; some rooms had rotten wooden windows, gardens required tending - general TLC.
Alec, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Beautiful property with amazing gardens.
Adrian, 1-night romance trip
Verified Expedia guest review

6/10 Good

Booked with reception breskfast. Went to breakfast to tell us it was closing. Let us in had to hurry with order. Lady on reception booked us a three course lunch and in restaurant we was told it’s two course. Stayed at lots of spas this property had no flip flops which says you get them. Toiletries in room was empty. Overall I don’t feel in any hurry to retur. we have stayed at cheaper spas with better facilities. Was not enough staff on.
Kelly, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Best hotel in Kent
This is probably one of the best hotels in the UK certainly in Kent. I’ve been going here for now over 20 years the staff of fantastic The place has just an awesome atmosphere well recommended
My lovely room
How to chill out
ANTHONY, 1-night business trip
Verified Hoteles.com guest review

4/10 Fair

Not great
Considering the room rate this was very disappointing as the room was cold and window frames dirty and mould No plug in the bathroom sink Staff seemed confused with booking but we was a large group staying. Breakfast wasn’t great but the service was good. Don’t see us rushing Back to this hotel
Daniel, 1-night family trip
Verified Hoteles.com guest review

10/10 Exceptional

Eastwell manor made our first trip to Europe a memorable and magical experience. The grounds are breathtaking. Axle and Shelby were extremely helpful. They both went the extra mile to help us. Shelby helped with our accommodations and Axle helped us get taxis, gave us information on the train, and made our adventure go off splendidly! We are going to miss waking up with the smells of flowers, the birds singing, and eating breakfast while looking out over the gardens.
Kim, 2-night romance trip
Verified Expedia guest review