I book the room and got confirmation for the reservation 20 minutes before I arrived, yet when I got there I was told that someone had just rented that room a few minute before I got there and had " beat me to it". I had requested a quiet room with a comfortable bed, which the hostess confirmed my preferences when I checked in. The bed was very comfortable, but the room was facing the very busy highway that ran very close to the hotel, so I could hear all of the very loud traffic noises during the entire one night stay. When I checked out the same hostess, whom had given my reserved room to someone else and had confirmed my preference of having a quiet room, asked how my stay was. I told her about the traffic noise and she said I should have told her and she would have moved me to an upstairs room. Blah