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Hotel Rancho Encantado

4.0 star property
Beachfront hotel with spa, near Laguna Bacalar Ecological Park

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Photo gallery for Hotel Rancho Encantado

Aerial view
Breakfast, lunch, dinner served; Mexican cuisine
Couples treatment rooms, body treatments, body wraps, body scrubs
Outdoor pool, open 8:00 AM to 10:00 PM, sun loungers
Private beach, rowing
Located by the lake, Hotel Rancho Encantado offers a serene retreat with a poolside bar, a peaceful garden, and private beach. Unwind with rowing or indulge in Mexican cuisine at Los Hechizos restaurant. The helpful staff has left a lasting impression on previous guests.
VIP Access

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Airport transfer
  • Bar
  • Pool
  • Non-smoking
  • Laundry facilities
  • Spa

Main amenities (12)

  • Daily housekeeping
  • On a private beach
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Hot tub
  • Pool bar
  • Room service
  • Airport shuttle
  • Terrace
  • Air conditioning

For families (6)

  • Children stay free
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Premium bedding
The current price is $134
$165 total
includes taxes & fees
May 14 - May 15

Room options

Available filters for rooms
Showing 22 of 22 rooms

View all photos for Suite, Garden View

Suite, Garden View | Premium bedding, in-room safe, iron/ironing board, bed sheets

Suite, Garden View

Highlights

Air conditioning
Free rollaway/extra beds
Premium bedding
Ceiling fan
Private bathroom
Hair dryer
Rainfall showerhead
In-room safe
  • Sleeps 2
  • 1 King Bed

View all photos for Casita Laguna Superior

Casita Laguna Superior | Premium bedding, in-room safe, iron/ironing board, bed sheets

Casita Laguna Superior

Highlights

Deck/patio
Yard
Individually furnished
Individually decorated
Private outdoor hot tub
Air conditioning
Premium bedding
Ceiling fan
  • Lagoon view
  • Sleeps 3
  • 1 King Bed OR 1 Twin Bed

View all photos for Exclusive Villa

Exclusive Villa | Terrace/patio

Exclusive Villa

Highlights

Deck/patio
Yard
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Full-sized refrigerator/freezer
  • Lagoon view
  • 90 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Garden double room with AC

Garden double room with AC | Premium bedding, in-room safe, iron/ironing board, bed sheets

Garden double room with AC

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Ceiling fan
Premium bedding
Private bathroom
Hair dryer
Rainfall showerhead
  • Sleeps 4
  • 2 Double Beds

View all photos for Double suite, lagoon view

Double suite, lagoon view | Premium bedding, in-room safe, iron/ironing board, bed sheets

Double suite, lagoon view

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Ceiling fan
Premium bedding
Private bathroom
Hair dryer
Rainfall showerhead
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Cabin, Lake View

Cabin, Lake View | Premium bedding, in-room safe, iron/ironing board, bed sheets

Cabin, Lake View

Highlights

Air conditioning
Free cribs/infant beds
Ceiling fan
Premium bedding
Private bathroom
Hair dryer
Rainfall showerhead
In-room safe
  • Lake view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Superior Suite, Garden View

Superior Suite, Garden View | Premium bedding, in-room safe, iron/ironing board, bed sheets

Superior Suite, Garden View

Highlights

Air conditioning
Premium bedding
Ceiling fan
Private bathroom
Hair dryer
Rainfall showerhead
In-room safe
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Jardin Doble 2 Camas

Suite Jardin Doble 2 Camas | Premium bedding, in-room safe, iron/ironing board, bed sheets

Suite Jardin Doble 2 Camas

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Ceiling fan
Premium bedding
Private bathroom
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Garden View

Room, 1 King Bed, Garden View | Premium bedding, in-room safe, iron/ironing board, bed sheets

Room, 1 King Bed, Garden View

Highlights

Air conditioning
Premium bedding
Ceiling fan
Private bathroom
Hair dryer
Rainfall showerhead
In-room safe
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

View all photos for Garden Master Suite

Garden Master Suite | Premium bedding, in-room safe, iron/ironing board, bed sheets

Garden Master Suite

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Ceiling fan
Premium bedding
Private bathroom
Hair dryer
Rainfall showerhead
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Master Suite lagoon view

Master Suite lagoon view | Premium bedding, in-room safe, iron/ironing board, bed sheets

Master Suite lagoon view

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Ceiling fan
Premium bedding
Private bathroom
Hair dryer
Rainfall showerhead
  • Lagoon view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Traditional Cabin

Traditional Cabin | Premium bedding, in-room safe, iron/ironing board, bed sheets

Traditional Cabin

Highlights

Yard
Individually furnished
Individually decorated
Air conditioning
Premium bedding
Ceiling fan
Private bathroom
Hair dryer
  • 37 sq m
  • Sleeps 4
  • 1 Queen Bed OR 2 Large Twin Beds

View all photos for Room Standard

Premium bedding, in-room safe, iron/ironing board, bed sheets

Room Standard

  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Room Standard

Premium bedding, in-room safe, iron/ironing board, bed sheets

Room Standard

  • Sleeps 2
  • 1 King Bed(s)

View all photos for Room Standard

Premium bedding, in-room safe, iron/ironing board, bed sheets

Room Standard

  • Sleeps 2
  • 1 King Bed(s)

View all photos for Room Standard

Premium bedding, in-room safe, iron/ironing board, bed sheets

Room Standard

  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Suite With Garden View

Bathroom | Shower, rainfall showerhead, hair dryer, towels

Suite With Garden View

  • Sleeps 2
  • 1 King Bed(s)

View all photos for Room Standard

Premium bedding, in-room safe, iron/ironing board, bed sheets

Room Standard

  • Sleeps 4
  • 1 King Bed(s) and 2 Twin Bed(s)

View all photos for Suite Standard With Garden View

Premium bedding, in-room safe, iron/ironing board, bed sheets

Suite Standard With Garden View

  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Suite Superior With Garden View

Premium bedding, in-room safe, iron/ironing board, bed sheets

Suite Superior With Garden View

  • Sleeps 4
  • 1 King Bed(s) and 2 Twin Bed(s)

View all photos for Room Standard

Premium bedding, in-room safe, iron/ironing board, bed sheets

Room Standard

  • Sleeps 4
  • 1 King Bed(s) and 2 Twin Bed(s)

View all photos for House Superior With View

Premium bedding, in-room safe, iron/ironing board, bed sheets

House Superior With View

  • Sleeps 3
  • 1 King Bed(s) and 1 Twin Bed(s)

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About the neighborhood

Map
Carretera Federal 307 Km 24, Bacalar, QROO, 77930

What's nearby

  • Lake Bacalar - 7 min walk - 0.6 km
  • Laguna Bacalar Ecological Park - 3 min drive - 2.7 km
  • Fort of San Felipe - 4 min drive - 3.5 km
  • Municipal Spa of Bacalar - 6 min drive - 5.0 km
  • Cenote Cocalitos - 8 min drive - 8.2 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 38 min drive
  • Corozal (CZH) - 54 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Marisqueria el Taco Loco - ‬15 min walk
  • ‪El Sazón a la Mexicana - ‬3 min drive
  • ‪Yerbabuena - ‬4 min drive
  • ‪Madre Masa - ‬4 min drive
  • ‪Taquería Ortega - ‬2 min drive

About this property

Hotel Rancho Encantado

Hotel Rancho Encantado offers a private beach and puts you near activities like scuba diving and sailing. The outdoor pool provides a splash of fun, while guests in the mood for pampering can visit the spa to indulge in massages, body wraps, and facials. Los Hechizos serves Mexican cuisine and is open for breakfast, lunch, and dinner. A poolside bar, a hot tub, and a terrace are other highlights. Fellow travelers say great things about the helpful staff.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 35 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 4 PM; Check-in end time: midnight
    • Contactless check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • The front desk is open daily from 7:00 AM - 11:00 PM
    • Front desk staffed during limited hours
    • If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (3 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite parking limited
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)
  • Children's menu

What to do

  • On a private beach
  • Canoeing
  • Ecotours nearby
  • Sailing nearby
  • Scuba diving nearby

Working away

  • Meeting room
  • Conference space (1216 square feet)

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Pool loungers

Facilities

  • 17 buildings/towers
  • Built in 1994
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Mosquito nets
  • An outdoor pool
  • Full-service spa
  • Hot tub
  • Massage/treatment rooms

Room amenities

Home comfort

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board (on request)

Sleep well

  • Turndown service
  • Premium bedding

Freshen up

  • Rainfall showerhead
  • Shower only
  • Hair dryer
  • Towels

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

The onsite spa has massage/treatment rooms and couples treatment room(s). Services include facials, body wraps, body scrubs, and body treatments.

The spa is open daily. Children under 13 years old are not allowed in the spa without adult supervision. Guests under 13 years old are not allowed in the spa.

Dining

Los Hechizos - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Fees & policies

Refundable deposits

  • Breakage deposit: MXN 3000.00 per stay

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately MXN 200 to 500 for adults, and MXN 200 to 500 for children
  • Airport shuttle service is offered for an extra charge of MXN 560.00 per person (roundtrip)

Children & extra beds

  • Airport shuttle for children between the ages of 2 and 12 costs MXN 560.00 (roundtrip)

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 10:00 PM
  • Children under 12 years old are not allowed in the hot tub without adult supervision
  • Guests under 13 years old are not allowed in the spa, and guests under 13 years old are only allowed with adult supervision

Policies

Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Hotel Rancho Encantado
Hotel Rancho Encantado Bacalar
Rancho Encantado
Rancho Encantado Bacalar
Rancho Encantado Hotel Bacalar
Rancho Encantado Laguna Bacalar
Hotel Rancho Encantado Hotel
Hotel Rancho Encantado Bacalar
Hotel Rancho Encantado Hotel Bacalar

Frequently asked questions

Does Hotel Rancho Encantado offer free cancellation for a full refund?

Yes, Hotel Rancho Encantado does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Rancho Encantado?

Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 10:00 PM.

Are pets allowed at Hotel Rancho Encantado?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Hotel Rancho Encantado?

Yes, there's free self parking. Parking spots may be limited.

Is airport shuttle service offered by Hotel Rancho Encantado?

Yes, an airport shuttle is available. The charge is MXN 560.00 per person roundtrip.

What are the check-in and check-out times at Hotel Rancho Encantado?

Check-in start time: 4 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-in and check-out are available.

What is there to do at Hotel Rancho Encantado and nearby?

Have fun during the warmer months with activities such as rowing. Additional recreation nearby includes ecotours. Indulge in a treatment at the spa and soothe your senses in the hot tub. Hotel Rancho Encantado also has a private beach and an outdoor pool, as well as a garden.

Are there restaurants at or near Hotel Rancho Encantado?

Yes, Los Hechizos offers Mexican cuisine.

What's the area around Hotel Rancho Encantado like?

Hotel Rancho Encantado is located a short 7-minute walk from Lake Bacalar.

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Hotel Rancho Encantado Reviews

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

Popular mentions

Room
Food
Lagoons
View
Restaurant
Location
Service staff
Water
Lake
Family friendly

What guests liked

  • Breakfast was top-notch and the staff went above to accommodate guests' needs. (3 reviews)
From real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Excelente
Jose, 4-night trip

10/10 Exceptional

Wonderful stay innCondes

Fantastic location, very accommodating staff and management, all in all a wonderful experience
Udi, 2-night trip

10/10 Exceptional

Beautiful place! We enjoyed every second The staff was kind and helpful at all times
Vanessa, 5-night trip

10/10 Exceptional

Excelente!!!

Excelente!!!
Carolina, 3-night trip

10/10 Exceptional

The hotel was gorgeous and the staff was very attentive and courteous
Lorena G, 3-night trip

10/10 Exceptional

First time visiting Eco resort. Enjoyed a lot peaceful environment, healing the stress. Excellent service and kindness of the people work there.
Mizuki, 3-night trip

10/10 Exceptional

Excelente restaurant and friendly service
Maria, 3-night trip

10/10 Exceptional

Great stay, place it’s awesome and the staff is super nice z
Jose De la, 4-night trip

10/10 Exceptional

This place is great for family I loved
Salvador, 2-night trip

10/10 Exceptional

Peaceful place to relax and enjoy love it
Cristina, 3-night trip

10/10 Exceptional

It was beautiful!!
Fredy, 1-night trip

10/10 Exceptional

Nice view and good service of kayak. Very hot water and heats quickly!
Hsiang, 2-night trip

10/10 Exceptional

Quiet and clean and beautiful, great for kids
Camellia, 3-night trip

10/10 Exceptional

Coming to this sparkling clean handsome hotel after beach time in Tulum was fabulous. The restaurant was excellent - my adult kids and I liked the little gourd of chocolate and homemade taco upon arriving- and then the array of regional dishes. Service was perfect. We could swim off our dock and play cards on our private veranda. The heavy wooden shuttered doors in the immaculate were elegant and effective.
Joyce, 3-night trip

10/10 Exceptional

I would have given less stars but foe the concierge Sr Barranco. He did a wonderful job. The restaurant staff were less than helpful.
christopher, 3-night trip

10/10 Exceptional

Is a nice quiet place very relaxing
Jose l, 2-night trip

10/10 Exceptional

I liked everything, it was exactly what we needed, quiet and relaxing.
Guadalupe, 5-night trip

10/10 Exceptional

Fantastic and beautiful place by a gorgeous lake
David, 3-night trip

10/10 Exceptional

Great place, perfect location and great service

10/10 Exceptional

Excellent Property
Travis, 1-night trip

10/10 Exceptional

The place over all is beautiful. The power went out one night do to a storm but they provided candles and gave all guests free breakfast for the inconvenience. We’ll be back.
Nallely, 2-night trip

10/10 Exceptional

The property is great live the settings had breakfast food was good but the services was not i must say
Edwin, 1-night trip

10/10 Exceptional

Nice place
Maria, 2-night trip

10/10 Exceptional

Good
Janitza, 3-night trip

10/10 Exceptional

Checking in was seamless and we were greeted most graciously. Our casita, el cocodrillo is gorgeous with a view and terrace on the lagoon. Food, drinks and service are equally on point. We’ll keep coming back.
MARILYN, 1-night trip