Escape to the picturesque countryside at The Black Swan - The Inn Collection Group, where a warm welcome awaits. Savor the free full breakfast, unwind in the garden or bar, and stay connected with in-room WiFi. Guests rave about the helpful staff and appreciate perks like luggage storage, coffee/tea in the lobby, multilingual staff.
Reviews
8.88.8 out of 10
Excellent
Popular amenities
Bar
Pet friendly
Non-smoking
Free WiFi
Free parking
Restaurant
Main amenities (8)
Daily housekeeping
Restaurant and bar/lounge
Coffee/tea in a common area
Garden
Multilingual staff
Luggage storage
Limited hour front desk
Banquet hall
Feel at home (6)
Private bathroom
Television
Garden
Daily housekeeping
Coffee/tea maker
Free self parking
The current price is $96
$96
$115 total
includes taxes & fees
Apr 1 - Apr 2
Room options
Available filters for rooms
Showing 8 of 8 rooms
View all photos for Feature Double or Twin Room
Feature Double or Twin Room
Highlights
Individually furnished
Individually decorated
Heating
TV
Hypo-allergenic bedding
Hair dryer
Shower/tub combination
Private bathroom
30 sq m
Sleeps 2
2 Twin Beds
View all photos for Double or Twin Room
Double or Twin Room
Highlights
Heating
TV
Hair dryer
Shower/tub combination
Private bathroom
Coffee/tea maker
Electric kettle
Digital channels
24 sq m
Sleeps 2
2 Twin Beds
View all photos for Cosy Double Room
Cosy Double Room
Highlights
Heating
TV
Hair dryer
Shower/tub combination
Private bathroom
Coffee/tea maker
Electric kettle
Digital channels
24 sq m
Sleeps 2
1 Double Bed
View all photos for Family Room with Bunks
Family Room with Bunks
Highlights
Heating
TV
Hair dryer
Shower/tub combination
Private bathroom
Coffee/tea maker
Electric kettle
Digital channels
24 sq m
Sleeps 4
1 Queen Bed and 1 Twin Bunk Bed
View all photos for Classic Double or Twin Room
Classic Double or Twin Room
Highlights
Heating
TV
Hair dryer
Shower/tub combination
Private bathroom
Coffee/tea maker
Electric kettle
Digital channels
24 sq m
Sleeps 2
2 Twin Beds
View all photos for Superior Double or Twin with Sofa Bed
The Black Swan - The Inn Collection Group offers a fantastic location, putting you just steps from North York Moors National Park. Guests looking for a bite to eat can check out the restaurant, and the bar/lounge is the perfect spot to grab a drink at the end of the day. Fellow travelers love the helpful staff.
Languages
English, French
At a glance
Hotel size
45 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is 10:30 AM
Contactless check-out available
Late check-out subject to availability
Special check-in instructions
The front desk is open daily from 7:30 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets allowed*
Service animals welcome
Specific rooms only*
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Other information
Smoke-free property
Property amenities
Food and drink
Free full breakfast
Restaurant
Bar/lounge
Coffee/tea in a common area
Services
Front desk (limited hours)
Luggage storage
Multilingual staff
Facilities
Garden
Banquet hall
Outdoor furniture
Room amenities
Be entertained
Television
Digital TV channels
Home comfort
Heating
Coffee/tea maker
Electric kettle
Iron/ironing board
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
More
Daily housekeeping
Fees & policies
Optional extras
Early check-in can be arranged for an extra charge of GBP 25 (subject to availability)
Late check-out can be arranged for an extra charge of GBP 25 (subject to availability)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of GBP 15 per pet, per day
Policies
This property does not have elevators.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts major credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Eurocard
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Black Swan Hotel York
Black Swan Hotel
The Black Swan Hotel
The Black Swan at Helmsley
The Black Swan - The Inn Collection Group York
The Black Swan - The Inn Collection Group Hotel
The Black Swan - The Inn Collection Group Hotel York
Frequently asked questions
Does The Black Swan - The Inn Collection Group offer free cancellation for a full refund?
Yes, The Black Swan - The Inn Collection Group does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Black Swan - The Inn Collection Group?
Yes, pets are welcome. There's a charge of GBP 15 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at The Black Swan - The Inn Collection Group?
Yes, there's free self parking.
What are the check-in and check-out times at The Black Swan - The Inn Collection Group?
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. There's a charge of GBP 25 for early check-in (subject to availability). Check-out time is 10:30 AM. Late check-out is available for a charge of GBP 25 (subject to availability). Contactless check-out is available.
What is there to do at The Black Swan - The Inn Collection Group and nearby?
The Black Swan - The Inn Collection Group has a garden.
Are there restaurants at or near The Black Swan - The Inn Collection Group?
Yes, there's an onsite restaurant.
What's the area around The Black Swan - The Inn Collection Group like?
The Black Swan - The Inn Collection Group is a short 1-minute walk from North York Moors National Park and 4 minutes' walk from Duncombe Park.
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The Black Swan - The Inn Collection Group Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.0/10
Staff & service
8.2/10
Amenities
8.4/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
10/10 Exceptional
Feb 22, 2025
Lovely stay at the Black Swan
We had a lovely stay at the Black Swan. Very impressed with the staff very friendly and efficient.
Breakfast was nice and the lunches and evening meals were very good too.
Ideal location and lovely homely feel. Would definitely visit again, good value for money
Robert
Robert, 2-night trip
10/10 Exceptional
Dec 15, 2024
As usual very good stay.
We had 3 night stay at the black swan and was just as good as previous stays.we are looking forward to returning asap,we were so well looked after by all,really good breakfast and good poached eggs.many thanks.
anthony
anthony, 3-night trip
8/10 Very good
Nov 3, 2024
Great location. Nice pub.
Jason
Jason, 3-night trip
10/10 Exceptional
Dec 28, 2024
Helmsley
Great room and great service from the staff.
Phil
Phil, 1-night trip
8/10 Very good
Aug 16, 2024
Nice venue to stay at, close to local amenities.
Alexandra
Alexandra, 2-night trip
10/10 Exceptional
Jul 8, 2024
Very clean , friendly staff , excellent breakfast, highly recommended
Anthony
Anthony, 1-night trip
8/10 Very good
May 17, 2024
Enjoyed our stay, room was spacious and meals where good.
Peter
Peter, 4-night trip
10/10 Exceptional
Dec 21, 2024
Excellent value lovely hotel
Lovely room for an overnight stay. Warm, comfortable and nicely decorated.Quite a small space but not cramped. Very comfortable king size bed.
Included breakfast excellent with buffet and hot choices.
1 tiny issue All ‘singing dancing’ tv needs instruction sheet!
David
David, 1-night trip
8/10 Very good
Oct 26, 2024
Great location.
Good location on the market place in Helmsley. Good service, delicious food, comfortable room. Quaint building with lots of character. Thank you.
Michael
Michael, 1-night trip
10/10 Exceptional
Oct 6, 2023
Wonderful building, great food, very comfortable stay, perfect location and friendly staff.
Amelia
Amelia, 1-night trip
10/10 Exceptional
Nov 3, 2024
The food was really nice and well presented, and there were a few different options to the usual . All the staff from the receptionist to cleaners wers really friendly and couldnt do enough for you. We will definately be back
Tracy
Tracy, 2-night trip
10/10 Exceptional
Aug 26, 2024
Great place
Lovely hotel in centre of town, staff all very helpful and friendly. Room was spacious and comfortable bed and decent shower. Bar and restaurant areas excellent with great service. Breakfast was plentiful and well cooked with local products.
Overall great experience and will certainly return.
Peter
Peter, 1-night trip
10/10 Exceptional
Jun 23, 2024
Lovely Hotel
Had a lovely stay. Room was bery clean. Staff were friendly
Wendy
Wendy, 1-night trip
10/10 Exceptional
Aug 14, 2024
Lovely hotel with a great team of staff. Nothing was too much and always on hand to check everything was okay
Christopher
Christopher, 1-night trip
10/10 Exceptional
Oct 4, 2024
Excellent
Edward
Edward, 1-night trip
8/10 Very good
Dec 19, 2022
Great little village hotel
Kay
Kay, 1-night trip
8/10 Very good
Jul 6, 2022
Great stay
Great stay. Happy with the room and a lovely breakfast - would definitely recommend it.
Jonathan
Jonathan, 1-night trip
10/10 Exceptional
Jun 24, 2023
Our stay was easy and the staff friendly.
Sophie
Sophie, 1-night trip
10/10 Exceptional
Oct 31, 2022
Lovely hotel and very dog friendly
Richard
Richard, 1-night trip
6/10 Good
Nov 16, 2024
Pretty noisy. Basic pub food. Not much service. Breakfast was ok.
Verified traveler
1-night trip
10/10 Exceptional
Aug 5, 2024
ALL GOOD HOTEL
Location food and staff were all superb. They were also willing to accept cash for room payment ! Car parking at rear off hotel was available on all five days of our stay and never had to park else where. Can't praise this hotel and staff enough.
Stuart
Stuart, 5-night trip
8/10 Very good
Nov 12, 2023
Very nice, clean rooms with comfortable beds. Friendly staff and dog friendly.
Melanie
Melanie, 1-night trip
10/10 Exceptional
Apr 21, 2023
Lovely hotel
Joan
Joan, 1-night trip
10/10 Exceptional
Apr 10, 2024
Another good stay
We had another good stay at The Black Swan,Good Staff We were well looked after from arriving to leaving 3 days later, Nice room,Very good breakfast good poached eggs,Many Thanx
anthony
anthony, 3-night trip
10/10 Exceptional
Apr 26, 2024
Excellent overnight stay
Check in was before 3 which was good ! All staff are excellent and breakfast was 1st class
Room very clean and spacious !
Will stay again